Children's Home, Residential special school run by SES Turnstone Limited in Norfolk

Inspection report for children's home - monitoring visit: SC452461 1 SC452461

p.1

SES Turnstone Limited

Monitoring visit Inspected under the social care common inspection framework

p.1

Information about this children’s home

The home provides a therapeutic blended model of care and education for up to eight children who have traumatic backgrounds and may have experienced neglect and/or emotional abuse. There is a school on site that is also run by the organisation.

p.1

Information about this children’s home

The manager registered with Ofsted in November 2015.

p.1

This monitoring visit

This visit took place to follow up on issues that were reported through statutory notifications, information in the independent visitor’s reports on the home and responses to Ofsted’s point-in-time surveys.

p.1

This monitoring visit

The visit consisted of one inspector reviewing documents and speaking with managers, staff and social workers remotely and another inspector speaking with children and looking at accommodation and some records on site.

p.1

This monitoring visit

There are seven children living at the home. They have lived there for between five and a half years and two weeks. The children all attend the on-site school. One child, who recently left the home to return to live with his family, still attends the school.

p.1

This monitoring visit

The children have very good, supportive relationships with the staff. This helps to make sure that the children are emotionally supported. A consultant child psychiatrist undertakes some work with individual children and provides consultation for the staff to help them to support children, including those children who self- harm. The children like living at the home and appreciate the relationships that they have with the staff. Inspection report for children's home - monitoring visit: SC452461 2 Staff understand the children’s needs and the risks that their behaviour can present. This helps the staff to keep the children safe. However, while some risk assessments are clear and comprehensive, those in relation to one young person did not include all the relevant information about an instance of self-harm and an aspect of information relating to physical intervention. Although the staff’s knowledge mitigates the risks from this, the shortfall gives the potential for inconsistent

p.1

This monitoring visit

responses to some significantly risky behaviour.

p.2

This monitoring visit

A placing local authority raised some concerns with the home at the end of 2020. These concerns were investigated and the placing local authority was ‘more than satisfied’ that the concerns were unfounded. Representatives from the authority said that the process had strengthened their relationships with the home.

p.2

This monitoring visit

Some issues about the accommodation were identified at the last inspection. These have been addressed. However, there are some other issues that, while not major, detract from the overall homeliness to some degree. Managers have an asset management plan in place, although some elements of this remain as proposals rather than planned actions.

p.2

This monitoring visit

COVID-19 (coronavirus) has had, and continues to have, an impact on the home, including due to staff illness. This has at times limited the number of staff available. Managers ensure that there is sufficient cover. The children said that there are enough staff on duty and that they can do individual activities. During the latest period of lockdown, the staff are making good use of the house and grounds to involve the children in fun activities that they enjoy.

p.2

This monitoring visit

The independent visitor’s reports identified issues with the recording and monitoring of physical intervention and the monitoring of the records over a period of time in 2020. The registered manager has implemented a system for monitoring the physical intervention records which has successfully addressed the issues. A child said that they are restrained a lot less now than when they moved into the home.

p.2

This monitoring visit

Inspectors were aware during this monitoring visit that an alleged incident had occurred at the home since the last inspection. While Ofsted does not have the power to investigate incidents of this kind, actions taken by the home in response to the incidents were considered, when appropriate, alongside other evidence available at the time of the visit. Managers made an appropriate referral to the designated officer and are working with them to investigate the incident.

p.2

This monitoring visit

Two recommendations from the last inspection, in respect of monitoring and the location risk assessment, have not been reviewed at this monitoring visit. These are restated and will be explored at the next inspection. Inspection report for children's home - monitoring visit: SC452461 3

p.2

Recent inspection history

Inspection date Inspection type Inspection judgement 10/03/2020 Full Good 30/01/2019 Full Good 14/11/2018 Full Inadequate 17/05/2017 Full Outstanding Inspection report for children's home - monitoring visit: SC452461 4

p.3

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

p.4

Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

p.4

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

p.4

Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare. (Regulation 12 (1) (2)(a)(vi)) 31 March 2021

p.4

Recommendations

 The registered person should ensure that the home is a nurturing and supportive environment that meets the needs of their children. (‘Guide to the children’s homes regulations including the quality standards’, page 15, paragraph 3.9)  The registered person should ensure that any home using closed-circuit television or other monitoring equipment has a written policy describing how this will support the safeguarding and well-being of those living and working in the home in accordance with regulation 24 and how this will be reviewed. (‘Guide to the children’s homes regulations including the quality standards’, page 16, paragraph 3.16)  The registered person should review the appropriateness and suitability of the location and premises of the home at least once a year. The review should include the local crime statistics. (‘Guide to the children’s homes regulations including the quality standards’ page 64, paragraph 15.1)

p.4

Recommendations

 The registered person should ensure that staff continually and actively assess the risks to each child and the arrangements in place to protect them. When there are safeguarding concerns for a child, their placement plans, agreed between the home and their placing authority, must include details of the steps the home will take to manage any assessed risks on a day-to day basis. (‘Guide to the children’s homes regulations including the quality standards’ page 42, paragraph 9.5) Inspection report for children's home - monitoring visit: SC452461 5

p.4

Information about this inspection

This visit took place to follow up on issues that were reported through statutory notifications, information in the independent visitor’s reports on the home and responses to Ofsted’s point-in-time surveys.

p.5

Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

p.5

Children’s home details

Provision sub-type: Residential special school

p.5

Children’s home details

Registered provider: SES Turnstone Limited

p.5

Children’s home details

Registered provider address: The Old Vicarage, School Lane, Heckingham, Norwich NR14 6QP

p.5

Inspectors

Clive Lucas, Social Care Inspector Ashley Hinson, Social Care Inspector Inspection report for children's home - monitoring visit: SC452461 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

p.5

Inspectors

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.6

Inspectors

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.6

Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.6