Children's Home run by One To One Crisis Intervention Ltd in Devon

Inspection report for children's home - monitoring visit: 1259216 1

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One To One Crisis Intervention Ltd

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

The home provides care and accommodation for one child who may have emotional and/or behavioural difficulties and/or learning difficulties.

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Information about this children’s home

The registered manager is suitably experienced and qualified and is solely responsible for managing this home. She works directly with the child as part of a small care team.

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This monitoring visit

This monitoring visit was carried out following a new child moving into the home and a number of incidents that subsequently occurred. The visit was carried out remotely, through discussions with the registered manager and a review of relevant documentation.

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This monitoring visit

The child was spoken to briefly, but he did not want to participate in the monitoring visit process. He had completed a questionnaire, as had his parents and an external professional. Overall, feedback was positive from all sources. The child said he felt safe living at the home. His parents agreed that the home kept their son safe and the social worker said she felt the home was making a positive difference to the child’s life.

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This monitoring visit

Several incidents occurred during the initial four weeks of the child living in the home. There were three occasions when the child went missing and four other incidents, three of which resulted in staff calling the police for support. Since the middle of December, there have been no further serious incidents. The manager feels that the small team of three staff, including herself, have forged positive relationships with the child. He is clear about expectations and has engaged well with them and in education. The time that the child can spend with his family has also increased recently and includes overnight visits. This is under constant review with the aim to increase it as further progress is made. Inspection report for children's home - monitoring visit: 1259216 2 The records of all incidents were examined during this monitoring visit. It is evident that staff responded appropriately in difficult circumstances and with a child that

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This monitoring visit

they were at an early stage of getting to know. The use of the police is not considered lightly by the home but, given the gravity of the situations the team found themselves in at times, appears considered and proportionate in order to keep the child and themselves safe from harm. The manager and staff have worked, and continue to work, effectively with a range of professionals and specialist services.

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This monitoring visit

One requirement was made as a result of this monitoring visit. Following an examination of incident records, the inspector raised the importance of management oversight comments. These should be more explicit about what reflection has taken place, including lessons learned, and specifically in relation to a child going missing and what could be done to prevent this occurring again. The inspector also clarified that if the manager was directly involved in serious incidents, then the responsible individual should provide her with an opportunity for a debrief as well as providing oversight of the incident, both of which should be fully documented.

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Recent inspection history

Inspection date Inspection type Inspection judgement 26/09/2019 Full Good 26/11/2018 Full Good Inspection report for children's home - monitoring visit: 1259216 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

13: The leadership and management standard The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children's home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) and (2)(h)) 28 February 2021

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

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Children’s home details

Registered provider: One To One Crisis Intervention Ltd

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Children’s home details

Registered provider address: 5 Newton Road, Kingsteignton, Newton Abbot, Devon TQ12 3AL Inspection report for children's home - monitoring visit: 1259216 4 Responsible individual: Annie Westbrook

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Inspector

Norma Welsby, Social Care Inspector Inspection report for children's home - monitoring visit: 1259216 5 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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