Children's Home run by Hazelmont Social Care LTD in Wolverhampton

Inspection report for children's home - monitoring visit: 2562675 1

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Hazelmont Social Care Limited

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

A private provider operates this home. It provides care and accommodation for up to two children who have experienced childhood instability, resulting in trauma and associated complex behaviours.

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Information about this children’s home

The home has been without a registered manager since 9 November 2020. A new manager has been appointed to the home. He took up the post on 13 January 2021. The new manager has yet to apply to register with Ofsted.

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This monitoring visit

This children’s home has been registered with Ofsted since 15 January 2020 and has yet to have a full inspection because of the COVID-19 (coronavirus) pandemic. Ofsted also suspended assurance visits due to the third national lockdown and is undertaking monitoring visits when needed. This monitoring inspection has been undertaken to monitor children’s welfare at the home. The inspector completed this inspection remotely.

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This monitoring visit

Evidence gathered to inform the remote inspection included discussions with the manager and responsible individual. Records were provided electronically and discussions via telephone were held with staff and the one child living at the home at the time of the visit.

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This monitoring visit

Risk assessments are clear and up to date and are reviewed by staff following significant incidents. Staff understand the risks that children face and are clear about how they need to respond to these risks and help children to remain safe. The child living at the home informed the inspector that she feels safe and is happy at the home.

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This monitoring visit

The manager ensures that children’s plans are regularly reviewed. Plans reflect the Inspection report for children's home - monitoring visit: 2562675 2 ever-changing risks for each child. This enables staff to understand current plans and implement them appropriately.

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This monitoring visit

Children know how to make a complaint. Managers respond swiftly when children raise an issue. Staff receive good information about safeguarding children, through team meetings and additional training. This includes making sure that they are equipped with the tools to manage allegations effectively. This good support enables staff to understand the impact of abuse and neglect and how to respond to keep children safe and protected.

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This monitoring visit

Staff are trained to implement the Playfullnes, Acceptance, Curiosity, Empathy (PACE) model of parenting to support children. However, physical intervention reports fail to show that the agreed therapeutic strategies are used by staff to de- escalate incidents of challenging behaviour. Furthermore, when physical interventions are used to keep children safe, the staff’s recording of these incidents lacks clarity. For example, staff failed to document clearly how a child was held by two staff members and the effectiveness of the interventions. Debriefs are not always completed. This has an impact on the manager’s ability to review the use of such measures of control.

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This monitoring visit

Managers do not ensure that all staff receive supervision in line with the organisation’s supervision policy. Staff members have not received one-to-one supervision for a period of three months. This lack of oversight leaves managers unable to demonstrate how they have supported staff to reflect on and improve their practice to ensure that children receive good-quality and safe care.

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This monitoring visit

In addition to the effects of the COVID-19 pandemic, the home has also been unsettled due to changes in the management arrangements. The original registered manager stepped down from the post in November 2020. Interim management arrangements have been put in place and these arrangements have stabilised the home. The core team of staff has remained stable and a new manager has been appointed. This means that children have not been unduly affected by the changes and continue to receive continuity of care.

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Recent inspection history

Not previously inspected Inspection report for children's home - monitoring visit: 2562675 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must ensure that all employees—

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Requirement Due date

undertake appropriate continuing professional development;

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Requirement Due date

receive practice-related supervision by a person with appropriate experience; and

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Requirement Due date

have their performance and fitness to perform their roles appraised at least once every year. (Regulation 33 (4)(a)(b)) 26 March 2021

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Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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Requirement Due date

a description of the measure and its duration;

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Requirement Due date

the name of the person who used the measure (“the user”), and of any other person present when the measure was used;

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Requirement Due date

the effectiveness and any consequences of the use of the measure; and

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Requirement Due date

within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so (“the authorised person”)—

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Requirement Due date

has spoken to the user about the measure; and

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Requirement Due date

has signed the record to confirm it is accurate; and

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Requirement Due date

within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the 26 March 2021 Inspection report for children's home - monitoring visit: 2562675 4 measure. (Regulation 35 (3)(a)(iv)(vi)(vii)(b)(i)(ii)(c))

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Recommendation

 The registered person should ensure that they lead and manage the home in a way that delivers the ethos, outcomes and approach set out in the home’s statement of purpose. In particular, ensure that incident records and physical intervention reports clearly show how the therapeutic approach is used by staff to de-escalate challenging situations. (‘Guide to the children’s homes regulations including the quality standards’, page 52, paragraph 10.4)

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

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Children’s home details

Registered provider: Hazelmont Social Care Limited

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Children’s home details

Registered provider address: 1 Derby Road, Eastwood, Nottingham, Nottinghamshire NG16 3PA

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Inspector

Kev Brammer, Social Care Inspector Inspection report for children's home - monitoring visit: 2562675 5 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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