Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report for children’s home - monitoring visit: SC476303 1 SC476303

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Cambian Childcare Limited

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned and managed by a private provider. It is registered to provide care and accommodation for up to three children and/or young people who may have emotional and/or behavioural difficulties.

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Information about this children’s home

The manager has been registered since January 2017.

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This monitoring visit

An off-site monitoring visit was carried out to investigate potential breaches of regulations, following information being shared with Ofsted.

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This monitoring visit

This children’s home was last visited by Ofsted on 9 to 10 April 2019, when a full inspection was carried out.

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This monitoring visit

Young people are cared for by staff who respond promptly when young people are at risk. Risk assessments are updated when new risks emerge. They include guidance and strategies to help staff understand how to keep young people increasingly safe.

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This monitoring visit

The manager shares information with partner agencies effectively. Her collaborative approach contributes to young people gaining specialist input quickly when it is required. This supports young people with their more complex needs and helps them to keep safe.

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This monitoring visit

Staff use key-work sessions on a regular basis to help young people with the issues that they face, and to promote the range of support available to them. The reassurance that staff provide helps young people to develop trusting relationships, and this helps them to feel safe. Inspection report for children’s home - monitoring visit: SC476303 2 Young people’s care plans include their views and wishes, demonstrating that they are consulted and that their opinions are valued. Occasionally, staff use stigmatising language in case records, which young people could misinterpret; this is not helpful to young people.

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This monitoring visit

Staff help young people to understand the complaints procedure and encourage them to voice any concerns that arise. When young people do complain, staff take their complaints seriously and act promptly to consider and address any issues raised. This helps young people to feel confident that they can rely on the adults caring for them to act in their best interests.

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This monitoring visit

The manager and her team complete mandatory training, which is kept up to date. However, while some staff have completed specialised training to support young people with their presenting needs, it has not been refreshed for a significant period. This has not negatively affected young people, but additional training would enhance the practice of this team.

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This monitoring visit

Records and care plans are kept up to date, demonstrating that the manager has effective systems to monitor and review the care that young people receive. The statement of purpose contains some outdated information regarding the staffing structure of the home, and therefore needs to be reviewed.

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Recent inspection history

Inspection date Inspection type Inspection judgement 09/04/2019 Full Good 24/07/2018 Full Outstanding 01/08/2017 Full Good 29/12/2016 Interim Sustained effectiveness Inspection report for children’s home - monitoring visit: SC476303 3

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Recommendations

 The registered person should ensure that the staff seek to identify and provide appropriate opportunities for children to develop themselves in accordance with their wishes and feelings and as part of the home’s plans for their care. Each child’s talents and interests should be understood and nurtured, with children selecting activities based on their personal preferences and abilities, so far as is reasonable. Staff should also support children to try activities that are new to them, where appropriate. Staff should ensure that children understand what local leisure and other cultural or religious services are on offer for them, support them to access any relevant leisure passes and encourage them to participate in activities in the community and beyond if appropriate. (‘Guide to the children’s homes regulations including the quality standards’, page 31, paragraph 6.4 and 6.6) This recommendation was not considered as part of this visit, and for this

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Recommendations

reason it is reissued.  The registered person should ensure that there are sufficient suitably trained staff (including someone in a management role) on duty to meet the assessed needs of all children in the home, and that those staff are able to respond to emergency placements, where accepted. The registered person must demonstrate every effort to achieve continuity of staffing so that children’s attachments are not overly disrupted, including ensuring that the employment of any temporary staff will not prevent children from receiving the continuity of care that they need (regulation 31(1)). (‘Guide to the children’s homes regulations including the quality standards’, page 51, paragraph 10.1)  The registered person should ensure that the following elements of the workforce plan are included in the statement of purpose: (in accordance with Schedule 1 (paragraphs 19 and 20)) the staffing structure, experience and qualifications of

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Recommendations

staff and arrangements for supervision of staff practice. In particular, ensure that the statement or purpose is updated to reflect the current staffing structure. (‘Guide to the children’s homes regulations including the quality standards’, page 53, paragraph 10.10)  The registered person should ensure that staff are familiar with the home’s policies on record-keeping and understand the importance of careful, objective and clear recording. Staff should record information on individual children in a non-stigmatising way that distinguishes between fact, opinion and third-party information. Information about the child must always be recorded in a way that will be helpful to the child. (‘Guide to the children’s homes regulations including the quality standards’, page 62, paragraph 14.4) Inspection report for children’s home - monitoring visit: SC476303 4

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: Caretech Limited, Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

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Inspectors

Paula Kelly, social care inspector Paula Shepherd, social care inspector Inspection report for children’s home - monitoring visit: SC476303 5 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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Inspectors

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