Children's home run by Physis Quantum Limited in Shropshire

Inspection report for children’s home - monitoring visit: SC487794 1 SC487794

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Physis Quantum Limited

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

This home is run by a privately owned limited company. It offers care for up to three young people. The home specialises in caring for young people who have been, or are, at high risk of child sexual exploitation. There has not been a registered manager in post since 2 January 2020. A new manager has been appointed to the home. He took up post on 1 August 2020. The new manager has applied to register with Ofsted.

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This monitoring visit

The home was judged good at the last full inspection conducted on 11 and 12 February 2020.

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This monitoring visit

This visit was carried out due to escalating concerns raised from notifications. The visit was carried out on site.

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This monitoring visit

Managers have addressed shortfalls in supervision. As a result, staff now receive supervision that supports their development. In addition, new staff in their induction period receive more frequent supervision as outlined in the home’s statement of purpose. Regular meetings about individual young people enable staff to reflect on incidents that have caused concern. Because of this, staff feel supported by their colleagues and manager and learn from things that happen to improve the quality of care provided to young people.

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This monitoring visit

Managers ensure that they notify Ofsted of significant incidents in a timely way. This means that the regulator can review serious incidents and be assured that appropriate action has been taken. Inspection report for children’s home - monitoring visit: SC487794 2 Improved monitoring systems enable managers to consult effectively with young people when they undertake the six-monthly quality of care review. As a result, young people’s views are considered in the development of the service.

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This monitoring visit

Staff support young people during difficult times and they seek additional support when required. For example, when one young person said she may harm herself, staff sought external medical assistance to help the young person with her emotional needs. This collaborative approach enables young people to receive the required care and support and have their needs met.

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This monitoring visit

Young people say that they feel safe and protected. However, risk assessments are not always reviewed by staff following incidents. For example, a young person’s missing-from-care plan states that there has been no missing-from-home incidents, despite being reported missing from care the previous month. Despite shortfalls in recording, staff are able to identify potential triggers of behaviours and understand what action they should take.

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This monitoring visit

Managers do liaise with young people’s placing authorities to ask for information about young people’s needs and plans. However, improvements in this area have not gone far enough. For example, when a young person had a planned move into the home, managers did not ensure that they received all relevant information before she arrived. Furthermore, when additional information from the placing authority came to light about a young person, managers did not challenge why this information was not made available sooner. As a result, a new young person was not being well matched to those already living at the home. The staff could not meet the young person’s needs and complex behaviour and she moved out shortly after arrival. This was not a positive outcome for the young person. In addition, young people told the inspector that they did not feel safe during this time, but were clear that this has since improved. Shortfalls in care planning do not promote positive

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This monitoring visit

Young people know how to make a complaint. Staff respond swiftly when young people say they are being bullied by their peers at the home. For example, staff undertook targeted work with the young people, which resulted in the young people learning from what they had done and apologising. The outcome was the bullying behaviour stopped and young people felt safer. Staff listen to young people, take their concerns seriously and respond appropriately.

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This monitoring visit

The home’s statement of purpose has not been reviewed and updated despite changes to the management and staffing structure. This means that the statement of purpose does not provide accurate information and may be misleading to those who read it. Inspection report for children’s home - monitoring visit: SC487794 3

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Recent inspection history

Inspection date Inspection type Inspection judgement 11/02/2020 Full Good 09/01/2019 Full Outstanding 15/03/2018 Interim Sustained effectiveness 30/10/2017 Full Outstanding

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must provide a copy of the statement of purpose to HMCI and make a copy of it available upon request.

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Requirement Due date

keep the statement of purpose under review and, where appropriate, revise it; and

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Requirement Due date

notify HMCI of any revisions and send HMCI a copy of the revised statement within 28days of the revision. (Regulation 16 (2) (3)(a)(b)) 7 January 2021

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home; and

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Requirement Due date

have a positive experience of arriving at or moving on from the home. (Regulation 14 (1)(a)(b)) 7 January 2021 Inspection report for children’s home - monitoring visit: SC487794 4

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Recommendations

 The registered person should ensure that staff continually and actively assess the risks to each child and the arrangements in place to protect them. (‘Guide to the children’s homes regulations including the quality standards’, page 42, paragraph 9.5)

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

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Children’s home details

Registered provider: Physis Quantum Limited

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Children’s home details

Registered provider address: DPC, 55 Stone House Road Business Park, Stone Road, Stoke-On-Trent, Staffordshire ST4 6SR

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Children’s home details

Responsible individual: Laurence O’Dwyer

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Inspector

Kev Brammer, Social Care Inspector Inspection report for children’s home - monitoring visit: SC487794 5 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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