Children's Home run by Enhanced Young Persons Care Limited in Middlesbrough

Inspection report for children’s home - monitoring visit: SC455864 1 SC455864

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Enhanced Young Persons Care Ltd

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home is owned and operated by a private organisation. It is registered to provide care and accommodation for up to eight children and/or young people with social, emotional or mental health difficulties and/or mental disorders excluding learning disabilities.

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Information about this children’s home

The suitably qualified manager was registered with Ofsted in March 2018.

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This monitoring visit

Ofsted carried out a monitoring visit to this home, after receiving notifications relating to the care of one child. The visit took place during a period of national restrictions due to the impact of the COVID-19 (coronavirus) pandemic.

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This monitoring visit

Most children are happy in this home. They build warm relationships with members of staff and with each other; many live in the home for a long time. Children are proud of the home and want others to view it positively. Most children enjoy nice experiences and make good progress from their starting points.

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This monitoring visit

Children take part in a wide range of creative and fun activities. Members of staff want to provide good-quality care and are committed to looking after the children well.

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This monitoring visit

Children rarely go missing from this home. For some children, this is reflective of the significant progress that they have made. There are no serious issues relating to substance misuse or matters of exploitation. Members of staff talk to children about the potential risks to their safety. As a result, children learn about their own vulnerabilities and this helps them to become safer. Inspection report for children’s home - monitoring visit: SC455864 2 One child had a poor experience of this home. Members of staff did not understand the impact of trauma on this child. This meant that the child did not receive the quality of care that they needed, and they became increasingly unsettled. This child moved to another home when the registered manager gave urgent notice on the placement. This rapid move compounded an existing turbulent experience of being in care.

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This monitoring visit

The child’s behaviour became challenging for the staff team to manage. Consequences became punitive and were not effective. The other children in the home were upset by the impact of the child’s behaviour. The inability of all members of staff, including leaders and managers, to understand and meet the needs of this child affected everyone in the home.

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This monitoring visit

The child did not have a positive experience of leaving this home. Too much uncorroborated information was shared with the child. For too long, the child did not know when they were going to move from this home or where they would be moving to. The actions of the wider local authority were not conducive to positive planning. Despite this, the registered manager did not ensure that the child was protected from organisational issues. This did not provide the child with a sense that their needs were anyone’s priority.

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This monitoring visit

The quality of some paperwork in the home is poor. Although all records that must be kept are available, some records indicate a critical approach of the staff team and contained unhelpful language. Regardless of the intent, any child reading such comments is likely to believe that their carers did not like them. This does not give children a positive sense of their self-worth.

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Recent inspection history

Inspection date Inspection type Inspection judgement 20/08/2019 Full Good 18/07/2018 Full Good 07/03/2018 Interim Sustained effectiveness 25/04/2017 Full Good Inspection report for children’s home - monitoring visit: SC455864 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who— understand the children’s home’s overall aims and the outcomes it seeks to achieve for children; use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential. In particular, the standard in paragraph (1) requires the registered person to— ensure that staff— provide personalised care that meets each child’s needs, as recorded in the child’s relevant plans, taking account of the child’s background; and help each child to understand and manage the impact of any experience of abuse or neglect. (Regulation 6 (1)(a)(b)(2)(b)(iv)(v)) 29/01/2021

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on— mutual respect and trust; an understanding about acceptable behaviour; and positive responses to other children and adults. In particular, the standard in paragraph (1) requires the registered person to ensure— that staff— help each child to develop and practise skills to resolve conflicts positively and without harm to anyone; understand how children’s previous experiences and present emotions can be communicated through behaviour and have the competence and skills to interpret these and develop positive relationships with children; and 29/01/2021 Inspection report for children’s home - monitoring visit: SC455864 4 de-escalate confrontations with or between children, or potentially violent behaviour by children. (Regulation 11 (1)(a)(b)(c)(2)(a)(vi)(ix)(xi)) The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home; and have a positive experience of arriving at or moving on from the home. (Regulation 14 (1)(a)(b)) 29/01/2021

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Recommendations

 Staff should understand the importance of careful, objective, and clear recording. Staff should record information on individual children in a non- stigmatising way that distinguishes between fact and opinion. Information about the child must always be recorded in a way that will be helpful to the child. (‘Guide to the children’s homes regulations including the quality standards’, page 62, paragraph 14.4)

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

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Children’s home details

Registered provider: Enhanced Young Persons Care Ltd

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Children’s home details

Registered provider address: 1 Fox Street, Sunderland Road, Gateshead NE10 0BD

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Inspector

Jane Titley, Social Care Inspector Inspection report for children’s home - monitoring visit: SC455864 5 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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