Children's Home run by Cambian Childcare Limited in Rochdale

Inspection report for children’s home - monitoring visit: SC456419 1 SC456419

p.1

Cambian Childcare Limited

Monitoring visit Inspected under the social care common inspection framework

p.1

Information about this children’s home

This is one of a number of privately run children’s homes operated by a company. The home is registered to provide care and accommodation for one child or young person who may need support with emotional and/or behavioural difficulties. The manager has not yet submitted an application to register with Ofsted for this home.

p.1

This monitoring visit

This monitoring visit was completed due to concerns around the leadership and management of another home overseen by the same manager. This visit took place on site. The inspector spoke to the young person, parents, professionals and staff.

p.1

This monitoring visit

The manager of the home is registered to manage another home which has recently been served with compliance notices. Decisions are yet to be made whether the manager will submit an application to register for this home.

p.1

This monitoring visit

Although requirements and recommendations have been made, serious concerns were not identified at this visit. The manager has good oversight of the home and works with the deputy manager in order to make improvements in the home.

p.1

This monitoring visit

One young person living at the home with complex needs is supported by two staff. It is evident that he is making progress as a result of the team’s resilience and persistence. He has enjoyed experiences that have not previously been possible due to his presenting behaviours, including going out for a meal with staff.

p.1

This monitoring visit

Staff are knowledgeable and follow risk management plans. However, some staff have not received training in areas relating to the needs of the young person. The manager has recently requested training. However, the young person would have benefited from staff having received the training prior to the young person’s admission. Inspection report for children’s home - monitoring visit: SC456419 2 The young person is able to spend some time with one staff member. Risk management plans are in place regarding this, but they do not include agreements with the placing authority for lone working overnight.

p.1

This monitoring visit

Although attempts have been made to make the home homely, damage caused by the young person has made some areas look worn. The young person’s bedroom, in particular, is very bare and needs personalising.

p.2

This monitoring visit

Records evidence that the manager is able to identify actions required by staff. Risk management plans are detailed and include clear direction for staff to take. The plans are updated regularly and staff follow the steps included. As a result, the young person receives consistent care and boundaries.

p.2

This monitoring visit

The manager has not completed a review of the quality of care. This is a missed opportunity to evaluate the home’s effectiveness and seek feedback in order to direct a clear focus for the future.

p.2

This monitoring visit

Feedback received about the home was very positive. One parent said, ‘I have nothing but praise for the staff. They are professional. Communication is bar none. They are exemplary.’

p.2

This monitoring visit

Feedback about the management of the home was also positive. One social worker said, ‘The manager is really good. She is always open to ideas and suggestions. We are seriously impressed by how they manage the young person’s presentation and behaviour. I don’t think many other homes would be able to sustain this.’

p.2

This monitoring visit

Records do not accurately reflect the time the manager is present in the home. This is particularly important to track as the manager is currently managing two homes. The manager admitted that meeting the needs of both homes has been difficult.

p.2

This monitoring visit

Staff rotas also fail to allocate time for staff to hand over important information. Staff come in earlier than planned to ensure that they receive updates and make plans for the day. Relying on this goodwill increases the risk of missed communication.

p.2

Recent inspection history

Inspection date Inspection type Inspection judgement 28/08/2019 Full Outstanding 13/03/2019 Interim Improved effectiveness 10/04/2018 Full Good 20/12/2017 Interim Improved effectiveness Inspection report for children’s home - monitoring visit: SC456419 3

p.2

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

p.3

Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

p.3

Requirement Due date

helps children aspire to fulfil their potential; and promotes their welfare.

p.3

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.3

Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child; and

p.3

Requirement Due date

ensure that the home has sufficient staff to provide care for each child.

p.3

Requirement Due date

This relates specifically to ensuring that staff receive training in areas relating to the needs of the young person, including missing from care, self-injurious behaviours and ligatures.

p.3

Requirement Due date

This also relates to the registered person implementing agreements from the placing authority with regard to staffing ratios. 31 January 2021

p.3

Requirement Due date

Schedule 4 sets out the other information that the registered person must keep in relation to a children’s home.

p.3

Requirement Due date

maintain in the home the records in Schedule 4; and

p.3

Requirement Due date

ensure that the records are kept up to date.

p.3

Requirement Due date

(Regulation 37 (1) (2)(a)(b)) 31 January 2021 Inspection report for children’s home - monitoring visit: SC456419 4 This relates specifically to staff rotas evidencing hours worked by the manager and time for staff to hand over information.

p.3

Requirement Due date

The registered person must complete a review of the quality of care provided for children (“a quality of care review”) at least once every 6 months.

p.4

Requirement Due date

In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating—

p.4

Requirement Due date

the quality of care provided for children;

p.4

Requirement Due date

the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it; and

p.4

Requirement Due date

any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children.

p.4

Requirement Due date

After completing a quality of care review, the registered person must produce a written report about the quality of care review and the actions which the registered person intends to take as a result of the quality of care review (“the quality of care review report”).

p.4

Requirement Due date

supply to HMCI a copy of the quality of care review report within 28 days of the date on which the quality of care review is completed; and

p.4

Requirement Due date

make a copy of the quality of care review report available on request to a placing authority, if the placing authority is not the parent of a child accommodated in the home.

p.4

Requirement Due date

The system referred to in paragraph (2) must provide for ascertaining and considering the opinions of children, their parents, placing authorities and staff.

p.4

Requirement Due date

(Regulation 45 (1) (2)(a)(b)(c) (3) (4)(a)(b) (5)) 31 January 2021 Inspection report for children’s home - monitoring visit: SC456419 5

p.4

Recommendations

 The registered person should ensure that the young person’s bedroom is personalised. (‘Guide to the children’s homes regulations including the quality standards’, page 15, paragraph 3.9)

p.5

Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

p.5

Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

p.5

Children’s home details

Registered provider: Cambian Childcare Limited

p.5

Children’s home details

Registered provider address: Metropolitan House, 3 Darkes Lane, Potters Bar, Herts EN6 1AG

p.5

Inspector

Sylvia Eboigbe, Social Care Inspector Inspection report for children’s home - monitoring visit: SC456419 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

p.5

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.6

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.6

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.6