Children's home run by Capstone Care Provider Limited in Nottingham

Inspection report for children’s home - monitoring visit: SC431699 1 SC431699

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Capstone Care Provider Limited

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

The home’s statement of purpose says that it aims to achieve a child-centred, caring and nurturing home, offering short- to long-term care for three children with social and emotional difficulties. The registered manager has been in post since 2013 and has completed his level 5 qualification.

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This monitoring visit

Ofsted carried out an assurance visit to this home on 2 and 3 September 2020. Serious and widespread concerns were identified in respect of safeguarding children and management. Following further concerns emerging, Ofsted made the decision to suspend the service.

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This monitoring visit

A further, remote, monitoring visit took place on 13 October 2020, at which the progress of the provider and compliance with the suspension notice were reviewed.

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This monitoring visit

This current monitoring visit was undertaken at the request of the provider, who stated that they had made enough progress to meet the shortfalls identified and were able to recommence operating. Leaders and managers provided detailed action plans regarding the training and development of staff, particularly in relation to safeguarding children. Progress has been noted in the following areas:

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This monitoring visit

 Staff took part in a three-day training event which focused on safeguarding children, improving risk assessments, care planning and managing incidents of children going missing from care.  Staff and managers have benefited from a staff-development session provided by specialist missing from care police officers, which focused on the actions staff should take when children go missing from the home. Additionally, the Inspection report for children’s home - monitoring visit: SC431699 2 designated officer provided staff and managers with an informative session on how concerns about professionals should be reported and acted on.  Managers and leaders have made improvements to the physical condition of the home, including redecoration and renovation to certain areas of the home. The home now looks more welcoming.

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This monitoring visit

The current registered manager is about to leave the organisation. He will be replaced by the current deputy manager, who is long-standing and experienced. She is committed, positive and enthusiastic and understands the challenges of managing this setting. She is confident that she can drive the service forward.

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This monitoring visit

Staff report that they understand the previous weaknesses and shortfalls. Staff feel more confident in their ability to manage difficult incidents and challenging behaviour. Managers have undertaken very detailed individual supervisions with staff. These supervisions were reflective and searching, and accurately identified areas of care practice that must be stronger going forwards. Individual supervision sessions have been complemented by reflective team meetings, focusing on strengthening practice.

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This monitoring visit

Following this monitoring visit, Ofsted held a case review and considered the actions taken by the provider to address concerns. It was agreed that the suspension of the home’s registration could be lifted. It is acknowledged that the admission of children to the setting needs to be undertaken with care and at a pace that is right for the children and staff. Additionally, it is recognised that the service is vulnerable, given imminent changes to management. The requirements raised at the assurance visit carried out in September 2020 remain, as these are crucial areas for ongoing improvement.

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Recent inspection history

Inspection date Inspection type Inspection judgement 17/01/2020 Interim Improved effectiveness 08/10/2019 Full Requires improvement to be good 12/03/2019 Interim Improved effectiveness 18/06/2018 Full Requires improvement to be good Inspection report for children’s home - monitoring visit: SC431699 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

This specifically refers to staff lacking a full understanding children’s plans and not always being proactive in addressing children’s needs. 16/12/2020

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

help each child to understand how to keep safe;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

manage relationships between children to prevent them from harming each other; 16/12/2020 Inspection report for children’s home - monitoring visit: SC431699 4 understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare.

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Requirement Due date

(Regulation 12 (1)(2)(a)(i)(ii)(iii)(iv)(v)(vi))

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Requirement Due date

This relates to the management of missing from home incidents, failure to address poor behaviour or respond to incidents appropriately, and responses to bullying and manipulation.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff work as a team where appropriate;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

ensure that the home has sufficient staff to provide care for each child;

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child.

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Requirement Due date

(Regulation 13 (1)(a)(b)(2)(a)(b)(c)(d)(e))

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Requirement Due date

This specifically refers to the lack of leadership from the responsible individual and a lack of senior staff in the home. It also relates to the understanding of management arrangements by the staff. 16/12/2020 Inspection report for children’s home - monitoring visit: SC431699 5

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Recommendations

 The registered person should undertake a review that focuses on the quality of the care provided by the home, the experiences of children living there and the impact the care is having on outcomes and improvements for the children. (‘Guide to the children’s homes regulations including the quality standards’, page 65, paragraph 15.2)

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Recommendations

The manager should ensure that the review of the quality of care includes evaluation and reflects the impact of children’s views on the care provided.

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

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Children’s home details

Registered provider: Capstone Care Provider Limited

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Children’s home details

Registered provider address: The Renewal Trust Business Centre, 3 Hawksworth Street, Nottingham NG3 2EG

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Children’s home details

Responsible individual: Trevor Edinborough

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Inspector

Phillip Morris, social care inspector Inspection report for children’s home - monitoring visit: SC431699 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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