Childminder in Sutton

Summary of outcome

Her Majesty's Chief Inspector of Education, Children's Services and Skills is leading Ofsted's work into how regulated early years and childcare providers in England have delivered child- centred practice and care, within the context of the restrictions placed on society during the COVID-19 (coronavirus) pandemic.

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Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 11 November 2002, we received concerns that the provider was not meeting some of these requirements.

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Summary of outcome

On 16 and 18 November 2020, we carried out regulatory telephone calls. We found the provider was not meeting some of the requirements. We have issued actions for the provider to take within the timescales set out.

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Summary of outcome

The provider will be able to give parents further information about this.

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Summary of outcome

n demonstrate that assistants are suitable and understand their roles and responsibilities to ensure you are satisfied that they competent in their role

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Summary of outcome

n improve your understanding of working in partnership with parents to ensure a professional exchange of information is shared at all times

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Summary of outcome

n improve your understanding of the complaints procedure to ensure that any complaints from parents are dealt with sensitively

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Summary of outcome

n ensure that necessary information is obtained from parents to help ensure that every child's care is tailored to meet their individual needs and offers a settled relationship for the child and builds a relationship with parents

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Summary of outcome

n ensure that children are adequately supervised and always within sight and hearing of staff.

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Summary of outcome

We are satisfied the provider has met the safeguarding and welfare actions raised. We found the provider had improved their knowledge and understanding of working with parents and dealing with complaints. They had taken appropriate action to ensure any assistant understand their roles and responsibilities. They had improved their understanding of ensuring necessary information is obtained and taken appropriate action to make sure children are supervised at all times.

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Summary of outcome

The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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