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Social care · Social care assurance visit

Children's Home run by Stepping Stones Children’s Homes Limited in Oldham

Inspected 24 Sept 2019 · published 14 Nov 2020 · URN 2525774

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Summary

No overall grade in this framework

Sylvia Eboigbe

What we read, and from where

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  • Group verified

    Stepping Stones Children’s Homes Limited

  • Inspection datesingle source

    24 Sept 2019

  • Inspectors verified

    Sylvia Eboigbe

  • Name on report verified

    Assurance visit

  • URN verified

    2525774

Page 1 of 6
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

+5Mostly positivemore positive than 71% of reports of this type

In line with other reports of this type.

Praiseindependenteffectivelyvery wellsafeenjoyseriouseffectiveskilled
Criticismharmat risklackconcernmissedincompletenot clearly

How the report reads, start to finish

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About the inspectionLeadershipWhat needs to improve positive critical
  • Leadership279w+11
  • What needs to improve332w0

Strengths

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Concerns

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No strong criticism found.

Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
6
Words of findings
610
longer than usual (typical 479)
Reading level
Hard
Flesch 45, typical 47
Average sentence
17 words
Next steps
5
typical 4
Hedged sentences
0%
“some”, “not always”, “most”…

Where the words go

Leadership 17%What needs to improve 20%About the inspection 64%

Full report text

Information about this children’s home

This is a privately operated children’s home which is registered for up to four children or young people who may have emotional and/or behavioural difficulties.

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Information about this children’s home

The manager has been registered with Ofsted since May 2020.

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Information about this children’s home

Previous inspection date: 24 September 2019

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Information about this children’s home

Previous inspection judgement: Requires improvement to be good

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Information about this visit

Due to COVID-19 (coronavirus), Ofsted suspended all routine inspections in March 2020. As part of a phased return to routine inspection, we are undertaking assurance visits to children’s social care services that are inspected under the social care common inspection framework (SCCIF).

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Information about this visit

At these visits, inspectors evaluate the extent to which:  children are well cared for  children are safe  leaders and managers are exercising strong leadership.

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Information about this visit

This visit was carried out under the Care Standards Act 2000, following the published guidance for assurance visits.

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Information about this visit

Her Majesty’s Chief Inspector of Education, Children’s Services and Skills is leading Ofsted’s work into how England’s social care system has delivered child-centred practice and care within the context of the restrictions placed on society during the COVID-19 pandemic.

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Findings from the visit

We did not identify any serious or widespread concerns in relation to the care or protection of children at this assurance visit. Assurance visit report: 2525774 2

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The care of children

Young people have good relationships with staff and feel comfortable talking to them about their worries and feelings. About one young person, a family member said: ‘Moving to the home has changed his life. He has turned a corner, and he is a different person.’

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The care of children

Young people have found the COVID-19 restrictions difficult, particularly when time with their families has been affected. Staff have been creative in relation to enabling contact with family and friends. Staff have learned how to use technology and have promoted social distancing when necessary to support young people.

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The care of children

Young people’s views are central to the decisions made in the home. Staff encourage young people to express their true opinions and develop their own identity. One independent reviewing officer said, ‘They fully accept [name of young person] and as a result he is starting to accept himself.’

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The care of children

Throughout the period of COVID-19, plans have been put in place to ensure that young people’s needs are met. Bikes have been purchased for all young people. A virtual appointment took place with a nutritionist. As a result, the young people have remained fit and healthy.

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The care of children

Staff understand that young people are finding this period increasingly difficult. The staff spend quality time with young people and plan activities to keep them focused. Young people have enjoyed activities which have included going go-karting and trampolining together. As a result, peer relationships have improved.

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The care of children

Young people have been supported to continue with their education. One young person has a tutor coming to the home to support their transition to a mainstream school. This is huge progress for him and has built his self-esteem. The manager has worked with the virtual school to ensure that appropriate school placements are found.

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The care of children

The home works closely with a clinical psychologist. A referral has been made to seek mental health support for one young person who has struggled more during in this period. Overall, young people’s risk-taking behaviours have reduced since moving to the home.

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The safety of children

Staff understand young people’s risks. The staff communicate well with each other and notice when young people need more support. Young people are encouraged to talk about their feelings or write them down. As a result, young people’s self- injurious behaviours have reduced since moving into the home.

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The safety of children

During the pandemic, there has been one occasion when a young person appeared to be trying to seriously hurt themselves. Staff were able to react and the young person was not injured. Plans were put in place to remove risk and monitor the Assurance visit report: 2525774 3 young person through the night. Although the young person was taken to hospital there was a delay in this happening.

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The safety of children

In response to the incident, staff were able to reflect on their own practice and debrief with the manager. Risk management plans relating to self-injury and ligatures were updated, but lack clear, practical steps for staff to take. Actions identified in the young person’s mental health assessment were not included in the risk assessment in the home.

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The safety of children

Admissions to the home have been planned. The impact of a new young person moving in was well considered and discussed as a team. For one young person, negative influences from peers in the area have led to a decision by the manager to serve notice to end the placement. The placing authority agreed with this decision.

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The safety of children

Young people’s risk-taking behaviours have reduced since moving into the home. One young person who was previously involved in knife crime has changed their behaviour. An independent reviewing officer said: ‘[Name of young person] has commented on not even feeling like the same person any more. The home has put in place routines, boundaries, consistency and emotional space and complete acceptance of him.’

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The safety of children

No complaints have been made. Restraint has only been used when absolutely necessary and is appropriate. Consequences implemented are reviewed by the manager and have been effective in changing behaviour.

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Leaders and managers

The manager has been registered with Ofsted since May 2020. He has made several improvements to the home and has met all but one of the previous requirements and recommendations. Due to being newly registered, he has been supported by an experienced manager and the responsible individual.

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Leaders and managers

The staff team has remained stable throughout the pandemic. Managers and staff have remained up to date about the changes to restrictions in place due to COVID- 19. Staff have taken steps to help prevent the spread of the virus including using hand sanitiser and limiting visitors to the home.

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Leaders and managers

Reflective supervisions, team meetings and appraisals have all continued to take place. Staff appreciate the time the manager spends with them to increase their skills and knowledge. As a result, staff say they feel supported and enjoy their roles.

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Leaders and managers

The manager has good oversight of the home and knows the young people very well. However, records lack analysis and evaluation by the manager. This is a missed opportunity to evidence thought processes around any changes made and lessons learned.

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Leaders and managers

The manager has appropriately challenged others when necessary. An example relates to an incomplete external assessment about whether a young person could Assurance visit report: 2525774 4 return to his family. Historical information had been used which did not appropriately reflect the progress he had made. As a result of this challenge, the assessment is being started again.

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Leaders and managers

Independent visits take place monthly. Information is recorded about the plans in place to keep young people safe and promote well-being. However, the visitor has not clearly recorded their opinion whether children are effectively safeguarded, and that the conduct of the home promotes children’s well-being.

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare; and

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm.

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Requirement Due date

(Regulation 12 (1)(2)(a)(i)(v)(vi)(b)) 30/11/2020 Assurance visit report: 2525774 5 In particular, ensure that risk assessments provide clear steps for staff to take in the event of threats of self-harm or attempts of suicide, and that staff adhere to them.

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Requirement Due date

Ensure that risk assessments include seeking medical attention if necessary.

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Requirement Due date

The independent person must produce a report about a visit (“the independent person’s report”) which sets out, in particular, the independent person’s opinion as to whether—

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Requirement Due date

children are effectively safeguarded; and the conduct of the home promotes children’s well-being.

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Recommendations

 The registered person should actively seek independent scrutiny of the home and make best use of information from independent and internal monitoring (including under regulations 44 and 45) to ensure continuous improvement. They should be skilled in anticipating difficulties and reviewing incidents, such as learning from disruptions and placement breakdowns. They are responsible for proactively implementing lessons learned and sustaining good practice. (‘Guide to the children’s homes regulations including the quality standards’, page 55, paragraph 10.24)

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Children’s home details

Registered provider: Stepping Stones Children’s Homes Limited

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Children’s home details

Registered provider address: 34 Church Street, Hyde, Cheshire SK14 1JJ

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Children’s home details

Responsible individual: Ahtesham-Ul Haque

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Inspectors

Sylvia Eboigbe, Social Care Inspector Assurance visit report: 2525774 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk .

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Inspectors

You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Inspectors

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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