Up-Grade Training School

School pre-registration inspection report

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Up-Grade Training School 15a St. David’s Avenue, Bexhill-on-Sea TN40 2BE

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Main inspection findings

Part 1. Quality of education provided Paragraph 2  The proprietor wishes to provide education for secondary-aged pupils who have been unable to successfully engage with mainstream education. The proposed school will aim to promote a ‘lifestyle change’, developing the self-confidence it believes young people need to ‘embrace and pursue a different, more positive path’. The intention is to build a curriculum on the principles of healthy living, both physically and mentally.  The school does not have a curriculum policy or the associated plans, as required by the independent school standards. The proprietor has prepared an assortment of curriculum documents which partly set out what pupils will be taught in particular subjects (schemes of work). However, some of these schemes of work, including in English and science, do not have the necessary detail to set out what is to be taught throughout the year for each year group.

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Main inspection findings

 Speaking with the headteacher and reviewing the documentation that is available reveal some plausible early thinking about how the school’s curriculum may meet requirements. For example, statements of intent appear to indicate that the curriculum could give pupils a suitable breadth of experience. The personal, social, health and economic (PSHE) education programme covers a wide range of useful topics. However, these necessary details have not been formalised into an overall curriculum policy and plan.  The proprietor proposes a ‘core’ curriculum of English, mathematics, science, physical education (PE) and PSHE education. Other short courses and modules will cover subjects such as citizenship, performing arts, geography, history and computing. It is not certain whether these schemes of work provide the required detail because, without an overarching policy, the duration of time that pupils will study these

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Main inspection findings

subjects is not clear.  The specialist aspect of the curriculum is martial arts. This inspection did not consider the specialist curriculum in detail, although schemes of work appear to be in place. The stated aim is to ‘guide each young person through a physical and academic martial arts syllabus’. As well as aiming to increase health and fitness, daily practice is ‘designed to bolster life skills’, such as problem-solving and leadership.  The proprietor intends that the curriculum will be bespoke to each individual. Leaders anticipate that it will be particularly personalised when pupils first join. The headteacher reports that transition plans will be created, paying close attention to pupils’ special educational needs and/or disabilities (SEND), previous experiences and personal interests. Re-engaging disaffected pupils in education, including pupils with SEND, is where the headteacher says he has most experience.

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Main inspection findings

 Schemes of work in most subjects include content that might typically be taught to younger pupils in anticipation of those pupils attending being likely to have gaps in their previous learning. However, the stated ambition is that pupils leave the school having ‘caught up’ with their peers elsewhere. Not enough thought has been given to the implications of providing up to six years of full-time schooling, or what the curriculum following transition will need to look like to support this clear aspiration.  The thinking and plans for some of the other requirements in this part are also not fully formed. For example, schemes of work do not show clearly enough how the content would differ for the most able pupils, or pupils who have fallen a very long way behind their peers, including those who may not be able to read. Plans for ensuring that careers guidance meets all requirements are embryonic. Paragraphs 3 and 4

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Main inspection findings

 The headteacher proposes to only employ qualified and suitably experienced teachers. He has experience teaching pupils in similar contexts and has already sourced teachers who he believes are suitable to staff the school. The headteacher has prior experience observing and coaching tutors and sports coaches. Alternative provision sessions run by the proprietor were not taking place during the inspection, so no teaching was observed.  Much of the curriculum content draws strongly on published materials. The headteacher proposes that assessments that accompany these schemes, together with other widely recognised standardised tests, will be used to inform parents on how well pupils are doing.  Some of the standards in this part are unlikely to be met. Part 2. Spiritual, moral, social and cultural development of pupils Paragraph 5  The core values of respect, personal growth, discipline and responsibility are integral

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Main inspection findings

to the specialist curriculum. The headteacher intends to create a school ethos that also encapsulates a sense of family and teamwork. He sees all of this as central to the promotion of pupils’ spiritual, moral, social and cultural development.  A variety of curriculum modules in subjects such as PSHE education and citizenship include content aimed at promoting the values, knowledge and understanding required by this part of the standards. For example, they explore aspects of cultural diversity, civil and criminal law and the protected characteristics of the 2010 Equality Act.  The headteacher proposes a timetabled ‘starter for the day’ to cover a rich range of topics to spark discussion and debate.  To supplement the direct teaching in school, the headteacher proposes to engage a range of external speakers, representing different institutions and organisations. He understands the importance of vetting such people to ensure that their messages are

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Main inspection findings

suitable.  It is likely that the standard in this part will be met. Part 3. Welfare, health and safety of pupils Paragraph 7  The proprietor has not secured a sufficiently deep knowledge or understanding of the safeguarding requirements and responsibilities involved in running a school.  The headteacher has attended recent training to be the designated safeguarding lead. However, he has not given enough thought to the implications of being the person ultimately responsible for safeguarding, as opposed to being part of an existing culture.  The safeguarding policy refers to outdated guidance. It includes references to other documents, such as appendices or other policies, which do not exist. Also, the policy does not reflect the proposed school’s specific context closely enough. Crucially, it does not make clear how the school will compensate for potential conflict caused by one person holding the multiple roles of teacher, headteacher and chair of the

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Main inspection findings

proprietorial body in the event of a safeguarding concern.  The designated safeguarding lead has not considered carefully enough how the school will ensure that suitable safeguarding records will be kept, maintained or monitored. Leaders are not sufficiently familiar with who to contact with more serious concerns, or how to access this support and advice from other agencies and professionals.  The proprietor does not have a secure knowledge of the duties placed on schools regarding checks on the suitability of adults. Paragraphs 9 and 10  Clear and straightforward behaviour and anti-bullying policies set out the school’s intended approach. For example, they spell out the responsibilities and expectations of pupils, staff and parents. Both policies emphasise a positive approach to managing behaviour and creating a culture where pupils feel safe and free from harassment.  The headteacher sees securing positive behaviour with pupils who have previously

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Main inspection findings

struggled with their conduct in school as a ‘main area’ of expertise. The behaviour policy sets out reasonable sanctions for misbehaviour. The headteacher intends to keep a record of any sanctions used as part of pupils’ individual behaviour logs. Paragraphs 11 and 12  The school’s health and safety policy does not contain all the information that the proprietor intends. Some of the headings the policy contains do not relate to the text that follows.  The proprietor has completed a fire risk assessment. However, the proprietor was not able to provide evidence of a request being made to the fire rescue service to inspect the premises, as required. Not all exit routes are signposted, and neither is the evacuation point. Paragraphs 13 and 14  A suitable first aid policy, equipment and trained first aiders are all in place. The proposed staffing structure and suggested organisation of the day mean that pupils

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Main inspection findings

are likely to be properly supervised. Paragraph 15  The school has not made provision for an admissions register. At the time of this inspection, leaders did not know what information the school is required to keep on such a register.  The proprietor has ensured that there are suitable registers in place for recording the necessary information about pupils’ attendance. Paragraph 16  The proprietor has produced a wide range of risk assessments that are likely to be fit for purpose. Directors can explain the procedures they would put in place to ensure that these documents are used in practice. However, the proprietor has not ensured that there is an associated risk assessment policy in place, as required by the standards.  Several of the paragraphs within this part are unlikely to be met. Part 4. Suitability of staff, supply staff, and proprietors Paragraphs 18, 19, 20 and 21  There are gaps in the recruitment and suitability checks that have been undertaken so

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Main inspection findings

far. At the time of this inspection, leaders did not know about the requirements or processes for checking that relevant staff have not been prohibited from teaching or involved in the leadership and management of an independent school. Similarly, they were unsure of the requirement to check the medical fitness of staff.  There is no single central record of the checks that have been made.  The proprietor does not know securely the specific requirements for checking the suitability of supply staff.  The standards contained within this part are unlikely to be met. Part 5. Premises of and accommodation at schools Paragraphs 23, 24, 26, 29  The proposed school is in the annex of the proprietor’s family home. The dedicated school space includes: one classroom and an adjoining ‘breakout’ room; a small office; bathroom containing a toilet, wash basin and shower facilities for pupils; and a small studio area for performing arts. The proprietor proposes that the school will have

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Main inspection findings

access to the family dining room, kitchen and garden, enjoying sole use of these facilities during school hours.  The ‘breakout’ room will be used as a medical room when required. It is not a dedicated teaching space, but it is likely to meet the necessary requirements.  The proprietor intends that staff would have access to toilets in the family home, keeping the school’s toilet for pupils’ use only.  Most of the specialist and physical aspects of the curriculum will take place at additional premises, currently housing some of the company’s alternative provision. The proprietor proposes that groups of four pupils will spend half of the day at each address, swapping for mornings and afternoons. Given the size and proximity of each venue, this appears feasible. Paragraphs 25, 27, 28  The premises proposed as the school’s main address are not finished to a point where the health and safety of pupils and staff can be assured. The wood-decking slope

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Main inspection findings

leading up to the main entrance is unsafe, both in terms of the slippery surface and crumbling structure. There is open access between the school and private residential space in the building. Lighting in the classroom is not bright enough for teaching and learning when the natural light is dull. Drinking water is not labelled.  Some of the requirements in this part are unlikely to be met. Part 6. Provision of information Paragraph 32  The proposed school currently has no website. The proprietor intends to have a website for the school that is separate from the existing company website, which details the alternative provision.  Some of the information that must be available on request does not exist. The school does not have a curriculum policy, or any information about educational and welfare provision for pupils who speak English as an additional language.  All other required information is available. This will either be published on the website

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Main inspection findings

or supplied on request at the appropriate time.  Not all the requirements of this paragraph are likely to be met. Part 7. Manner in which complaints are handled Paragraph 33  The proposed school has a written complaints policy. However, it does not cover all of the requirements of this part.  Although the policy refers to the possibility of a complaints panel including someone independent from the leadership and management of the school, it does not make clear that this is always a requirement.  The policy does not set out the school’s arrangements for keeping complaints records.  The standard in this part is unlikely to be met. Part 8. Quality of leadership in and management of schools Paragraph 34  Directors of the proprietorial body do not have a sufficiently secure knowledge or understanding of the independent school standards and associated requirements.  During this inspection, the headteacher candidly admitted that there is ‘much work to

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Main inspection findings

do’. He reflected that he had not paid enough attention to what is required to be likely to meet the standards of an independent school. Crucial plans and policies either do not exist, or they are not sufficiently developed in order for the inspector to be confident that the proprietor’s vision would be effectively realised if implemented at this stage.  Leaders have not paid enough attention to making sure that the school’s policies reflect its particular context and circumstance.  The school is unlikely to meet the standard in this paragraph. Schedule 10 of the Equality Act 2010  The proprietor has not written an accessibility plan. Leaders are not aware that this should cover improving access to information and the curriculum as well as physical access to the building.

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Compliance with regulatory requirements

The school is unlikely to meet the requirements of the schedule to The Education (Independent School Standards) Regulations 2014 (‘the independent school standards’) and associated requirements, as set out in the annex of this report.

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Proposed school details

This inspection was carried out under section 99 of the Education and Skills Act 2008, the purpose of which is to advise the Secretary of State for Education about the school’s likely compliance with the independent school standards that are required for registration as an independent school.

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Proposed school details

School status Independent special school

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Proposed school details

Proprietor Up-Grade Training and Therapy Ltd

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Proposed school details

Date of previous standard inspection Not previously inspected

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Provider already operating

Number of pupils of compulsory school age 21 accessing part-time alternative provision Number of pupils of compulsory school age for whom a statement is maintained under section 324, or who is looked after by a local authority 21 accessing part-time alternative provision

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Provider already operating

Total hours operating as a school per week This provider operates as an alternative provision for up to 40 hours per week. Individual pupils attend between 3 and 8 hours per week

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Provider already operating

Total hours of teaching provided per week Up to 40 hours

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recommendation

Age range of pupils 11–17 11–17 11–17 Number of pupils on the school roll 21 8 8

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recommendation

 The ‘school’s current position’ figures are based on the existing alternative provision run by the proprietor.  The headteacher intends to dedicate himself full-time to the school. He reports that it will be kept separate from any alternative provision, which will not continue in its present form and may not continue at all.

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School’s current position School’s proposal

Gender of pupils Mixed Mixed Number of full-time pupils of compulsory school age 0 8

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School’s current position School’s proposal

Number of pupils with special educational needs and/or disabilities 21 8

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School’s current position School’s proposal

Of which, number of pupils with a statement of special educational needs or an education, health and care plan 21 8

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School’s current position School’s proposal

Of which, number of pupils paid for by a local authority with a statement of special educational needs or an education, health and care plan 21 8

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School’s current position School’s proposal

Number of full-time equivalent teaching staff 1 3

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Information about this proposed school

 The main registered address of the proposed school is an annex to the proprietor’s family home. The building contains a small suite of rooms that will be dedicated for the school’s use only. The proprietor proposes that the dining room, kitchen and garden, which are shared by the family home, will be for use by the school only during its normal hours of operation.  Additional premises, currently used as the location for the proprietor’s alternative provision, will also become part of the school. The address of these premises is Up- grade Training Education Centre and Gym, 20 Endwell Road, Bexhill-on-Sea TN40 1EA. This accommodation consists of a gym with a small side room, a large reception room with sitting and work areas, and a toilet.  The named proprietor for the proposed school is the company Up-Grade Training and Therapy Ltd. The chair of the proprietorial body will also be the headteacher. His wife is

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Information about this proposed school

the only other company officer, who will also be a director of the school.  The school aims to offer support to pupils experiencing difficulties with managing or accessing mainstream settings. The proposed school’s stated intention is to offer ‘rich and plentiful opportunities for professionally guided physical, energetic and active learning’. The school will specialise in combining martial arts with functional skills, promoting and delivering ‘a unique curriculum centred on developing healthy physical and mental fitness’.  It is anticipated that pupils will have a range of SEND and the school will cater for the following areas: – cognitive learning needs – specific learning difficulties – moderate learning difficulties – behavioural, emotional and social development needs and difficulties – communication and interaction needs – speech, language and communication needs – autism spectrum disorder – sensory and/or physical needs

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Information about this proposed school

– visual impairment – hearing impairment – multi-sensory impairment – physical disability.  The proprietor’s company currently offers a range of out-of-school clubs in the evenings and weekends. It does not intend to offer after-school provision as part of the proposed school.

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Information about this inspection

 The purpose of this inspection was to check whether the school is likely to meet the Education (Independent School Standards) Regulations 2014, if the DfE decides to register it. It was the school’s first pre-registration inspection.  The inspector held extensive discussions with both directors of the proprietorial body, one of whom is the headteacher.  The headteacher took the inspector on a tour of both premises.  The inspector scrutinised a wide range of policies, documents and records presented by the proprietor as evidence towards the school’s likelihood to meet the independent school standards.  Through Up-grade Training and Therapy Ltd, the proprietor currently offers a wide range of alternative provision. Directors report that all referrals come through and are funded by various local authorities. Consequently, pupils accessing the provision typically have education, health and care (EHC) plans. Some courses are as short as

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Information about this inspection

six weeks, and some pupils who are enrolled do not attend following enrolment. However, at present there are 21 pupils of compulsory school age registered for courses that have started or are due to start. The proprietor reports that this provision started in 2018. However, the earliest pupil start date still on record is 11 February 2019. Pupils of compulsory school age attend courses for between three and eight hours per week.  There were no alternative provision sessions taking place during the inspection, so no teaching was observed.

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Inspection team

Clive Dunn, lead inspector Her Majesty’s Inspector

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Part 1. Quality of education provided

 2(1) The standard in this paragraph is met if– – 2(1)(a) the proprietor ensures that a written policy on the curriculum, supported by appropriate plans and schemes of work, which provides for the matters specified in sub-paragraph (2) is drawn up and implemented effectively; and – 2(1)(b) the written policy, plans and schemes of work- – 2(1)(b)(i) take into account the ages, aptitudes and needs of all pupils, including those pupils with an EHC plan; and – 2(1)(b)(ii) do not undermine the fundamental British values of democracy, the rule of law, individual liberty, and mutual respect and tolerance of those with different faiths and beliefs.  2(2) For the purposes of paragraph (2)(1)(a), the matters are– – 2(2)(a) full-time supervised education for pupils of compulsory school age (construed in accordance with section 8 of the Education Act 1996), which gives pupils experience in linguistic, mathematical, scientific, technological, human and

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Part 1. Quality of education provided

social, physical and aesthetic and creative education; – 2(2)(b) that pupils acquire speaking, listening, literacy and numeracy skills; – 2(2)(d) personal, social, health and economic education which- – 2(2)(d)(i) reflects the school’s aim and ethos; and – 2(2)(d)(ii) encourages respect for other people, paying particular regard to the protected characteristics set out in the 2010 Act; – 2(2)(e) for pupils receiving secondary education, access to accurate, up-to-date careers guidance that- – 2(2)(e)(i) is presented in an impartial manner; – 2(2)(e)(ii) enables them to make informed choices about a broad range of career options; and – 2(2)(e)(iii) helps to encourage them to fulfil their potential; – 2(2)(g) where the school has pupils above compulsory school age, a programme of activities which is appropriate to their needs; – 2(2)(h) that all pupils have the opportunity to learn and make progress; and – 2(2)(i) effective preparation of pupils for the opportunities, responsibilities and

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Part 3. Welfare, health and safety of pupils

 7 The standard in this paragraph is met if the proprietor ensures that– – 7(a) arrangements are made to safeguard and promote the welfare of pupils at the school; and – 7(b) such arrangements have regard to any guidance issued by the Secretary of State.  11 The standard in this paragraph is met if the proprietor ensures that relevant health and safety laws are complied with by the drawing up and effective implementation of a written health and safety policy.  12 The standard in this paragraph is met if the proprietor ensures compliance with the Regulatory Reform (Fire Safety) Order 2005.  15 The standard in this paragraph is met if the proprietor ensures that an admission and attendance register is maintained in accordance with the Education (Pupil Registration) (England) Regulations 2006.  16 The standard in this paragraph is met if the proprietor ensures that– – 16(a) the welfare of pupils at the school is safeguarded and promoted by the

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Part 3. Welfare, health and safety of pupils

drawing up and effective implementation of a written risk assessment policy.

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Part 4. Suitability of staff, supply staff, and proprietors

 18(1) The standard in this paragraph relates to the suitability of persons appointed as members of staff at the school, other than the proprietor and supply staff.  18(2) The standard in this paragraph is met if– – 18(2)(b) no such person carries out work, or intends to carry out work, at the school in contravention of a prohibition order, an interim prohibition order, or any direction made under section 128 of the 2008 Act or section 142 of the 2002 Act, or any disqualification, prohibition or restriction which takes effect as if contained in either such direction; – 18(2)(c) the proprietor carries out appropriate checks to confirm in respect of each such person- – 18(2)(c)(ii) the person’s medical fitness.  19(2) The standard in this paragraph is met if– – 19(2)(a) a person offered for supply by an employment business to the school only begins to work at the school if the proprietor has received-

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Part 4. Suitability of staff, supply staff, and proprietors

– 19(2)(a)(i) written notification from the employment business in relation to that person- – 19(2)(a)(i)(aa) that the checks referred to in paragraph 21(3)(a)(i) to (iv), (vii) and (b) have been made to the extent relevant to that person; – 19(2)(a)(i)(bb) that, where relevant to that person, an enhanced criminal record check has been made and that it or another employment business has obtained an enhanced criminal record certificate in response to such a check; and – 19(2)(a)(i)(cc) if the employment business has obtained such a certificate before the person is due to begin work at the school, whether it disclosed any matter or information; and – 19(2)(a)(ii) a copy of any enhanced criminal record certificate obtained by an employment business before the person is due to begin work at the school; – 19(2)(b) a person offered for supply by an employment business only begins work at the school if the proprietor considers that the person is suitable for the work for

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Part 4. Suitability of staff, supply staff, and proprietors

which the person is supplied; – 19(2)(c) before a person offered for supply by an employment business begins work at the school the person’s identity is checked by the proprietor of the school (irrespective of any such check carried out by the employment business before the person was offered for supply); – 19(2)(d) the proprietor, in the contract or other arrangements which the proprietor makes with any employment business, requires the employment business to provide- – 19(2)(d)(i) the notification referred to in paragraph (a)(i); and – 19(2)(d)(ii) a copy of any enhanced criminal record certificate which the employment business obtains in respect of any person whom the employment business supplies to the school.  19(3) Except in the case of a person to whom sub-paragraph (4) applies, the certificate referred to in sub-paragraph (2)(a)(i)(bb) must have been obtained not more than 3 months before the date on which the person is due to begin work at the school.

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Part 4. Suitability of staff, supply staff, and proprietors

 20(6) The standard in this paragraph is met in relation to an individual ("MB"), not being the Chair of the school, who is a member of a body of persons corporate or unincorporate named as the proprietor of the school in the register or in an application to enter the school in the register, if– – 20(6)(a) MB- – 20(6)(a)(ii) does not carry out work, or intend to carry out work, at the school in contravention of a prohibition order, an interim prohibition order, or any direction made under section 128 of the 2008 Act or section 142 of the 2002 Act or any disqualification, prohibition or restriction which takes effect as if contained in either such direction.  21(1) The standard in this paragraph is met if the proprietor keeps a register which shows such of the information referred to in sub-paragraphs (3) to (7) as is applicable to the school in question.  21(2) The register referred to in sub-paragraph (1) may be kept in electronic form,

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Part 4. Suitability of staff, supply staff, and proprietors

provided that the information so recorded is capable of being reproduced in legible form.  21(3) The information referred to in this sub-paragraph is– – 21(3)(a) in relation to each member of staff ("S") appointed on or after 1st May 2007, whether- – 21(3)(a)(i) S’s identity was checked; – 21(3)(a)(ii) a check was made to establish whether S is barred from regulated activity relating to children in accordance with section 3(2) of the 2006 Act; – 21(3)(a)(iii) a check was made to establish whether S is subject to any direction made under section 128 of the 2008 Act or section 142 of the 2002 Act or any disqualification, prohibition or restriction which takes effect as if contained in such a direction; – 21(3)(a)(iv) checks were made to ensure, where appropriate, that S had the relevant qualifications; – 21(3)(a)(v) an enhanced criminal record certificate was obtained in respect of S; – 21(3)(a)(vi) checks were made pursuant to paragraph 18(2)(d);

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Part 4. Suitability of staff, supply staff, and proprietors

– 21(3)(a)(vii) a check of S’s right to work in the United Kingdom was made; and – 21(3)(a)(viii) checks were made pursuant to paragraph 18(2)(e), – 21(3)(b) in relation to each member of staff ("S"), whether a check was made to establish whether S is subject to a prohibition order or an interim prohibition order, including the date on which such check was completed.  21(5) The information referred to in this sub-paragraph is, in relation to supply staff– – 21(5)(a) whether written notification has been received from the employment business that– – 21(5)(a)(i) checks corresponding to those referred to in sub-paragraph (3)(a)(i) to (iv), (vi) and (vii) have been made to the extent relevant to any such person; and – 21(5)(a)(ii) an enhanced criminal record check has been made and that it or another employment business has obtained an enhanced criminal record certificate in response to such a check, – 21(5)(b) whether a check has been made in accordance with paragraph 19(2)(e)

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Part 4. Suitability of staff, supply staff, and proprietors

together with the date the check was completed; and – 21(5)(c) where written notification has been received from the employment business in accordance with a contract or other arrangements referred to in paragraph 19(2)(d) that it has obtained an enhanced criminal record certificate, whether the employment business supplied a copy of the certificate to the school.  21(6) The information referred to in this sub-paragraph is, in relation each member ("MB") of a body of persons named as the proprietor appointed on or after 1st May 2007, whether the checks referred to in paragraph 20(6)(b) were made, the date they were made and the date on which the resulting certificate was obtained.

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Part 5. Premises of and accommodation at schools

 25 The standard in this paragraph is met if the proprietor ensures that the school premises and the accommodation and facilities provided therein are maintained to a standard such that, so far as is reasonably practicable, the health, safety and welfare of pupils are ensured.  27 The standard in this paragraph is met if the proprietor ensures that– – 27(a) the lighting in each room or other internal space is suitable, having regard to the nature of the activities which normally take place therein.  28(1) The standard in this paragraph is met if the proprietor ensures that– – 28(1)(c) cold water supplies that are suitable for drinking are clearly marked as such.

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Part 6. Provision of information

 32(1) The standard about the provision of information by the school is met if the proprietor ensures that– – 32(1)(b) the information specified in sub-paragraph (3) is made available to parents of pupils and parents of prospective pupils and, on request, to the Chief Inspector, the Secretary of State or an independent inspectorate.  32(3) The information specified in this sub-paragraph is- – 32(3)(b) particulars of educational and welfare provision for pupils with EHC plans and pupils for whom English is an additional language; – 32(3)(c) particulars of the policy referred to in paragraph 2.

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Part 7. Manner in which complaints are handled

 33 The standard about the manner in which complaints are handled is met if the proprietor ensures that a complaints procedure is drawn up and effectively implemented which deals with the handling of complaints from parents of pupils and which– – 33(g) ensures that, where there is a panel hearing of a complaint, one panel member is independent of the management and running of the school; – 33(i) provides for the panel to make findings and recommendations and stipulates that a copy of those findings and recommendations is– – 33(i)(ii) available for inspection on the school premises by the proprietor and the head teacher; – 33(j) provides for a written record to be kept of all complaints that are made in accordance with sub-paragraph (e) and– – 33(j)(i) whether they are resolved following a formal procedure, or proceed to a panel hearing; and – 33(j)(ii) action taken by the school as a result of those complaints (regardless of

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Part 7. Manner in which complaints are handled

whether they are upheld); and – 33(k) provides that correspondence, statements and records relating to individual complaints are to be kept confidential except where the Secretary of State or a body conducting an inspection under section 109 of the 2008 Act requests access to them.

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Part 8. Quality of leadership in and management of schools

 34(1) The standard about the quality of leadership and management is met if the proprietor ensures that persons with leadership and management responsibilities at the school– – 34(1)(a) demonstrate good skills and knowledge appropriate to their role so that the independent school standards are met consistently; – 34(1)(b) fulfil their responsibilities effectively so that the independent school standards are met consistently; and – 34(1)(c) actively promote the well-being of pupils. guidance ‘Raising concerns and making a complaint about Ofsted’, which is available from Ofsted’s website: www.gov.uk/government/publications/complaints-about-ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk .

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Part 8. Quality of leadership in and management of schools

Parent View You can use Parent View to give Ofsted your opinion on your child’s school. Ofsted will use the information parents and carers provide when deciding which schools to inspect and when and as part of the inspection.

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Part 8. Quality of leadership in and management of schools

You can also use Parent View to find out what other parents and carers think about schools in England. You can visit www.parentview.ofsted.gov.uk , or look for the link on the main Ofsted website: www.gov.uk/ofsted .

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Part 8. Quality of leadership in and management of schools

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Part 8. Quality of leadership in and management of schools

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open- government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Part 8. Quality of leadership in and management of schools

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Part 8. Quality of leadership in and management of schools

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