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Early years · Early years complaint outcome

First Steps Day Nursery

Inspected 6 Oct 2020 · URN EY289832

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Summary

No overall grade in this framework

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  • Inspection datesingle source

    6 Oct 2020

  • URN verified

    EY289832

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Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

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−10Mixedmore positive than 87% of reports of this type

Reads more warmly than most reports of this type.

Praiseimprovedeffectivesafe
Criticismconcernsharm

How the report reads, start to finish

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Findings positive critical

Strengths

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No standout praise found.

Concerns

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No strong criticism found.

Next steps

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Full report text

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 14 September 2020, we received concerns that the provider was not meeting some of these requirements.

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Summary of outcome

On 21 September 2020, we carried out a regulatory telephone call. On 30 September 2020, we carried out a regulatory visit. We found the provider was not meeting some of the requirements and had taken action to put this right.

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Summary of outcome

n improvements have been made to the systems for sharing information with parents and for sharing information with the children's next setting so children's needs can be met

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Summary of outcome

n knowledge and understanding of their responsibility to notify Ofsted of any allegations of harm by someone working on the premises has been developed.

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Summary of outcome

We found the provider was not meeting some of the requirements. We have issued actions for the provider to take. The provider will be able to give parents further information about this.

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Summary of outcome

n ensure that staff follow the nursery's safeguarding procedures, especially in relation to any unexplained absences of children

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Summary of outcome

n ensure staff taking medication, that may affect their ability to care for children, have sought medical advice that confirms they are able to work with children

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Summary of outcome

n ensure systems in place for checking the suitability of staff are effective in keeping children safe, in particular that staff are aware of what they must disclose to the provider as part of their ongoing suitability discussions/reviews.

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Summary of outcome

On 14 October 2020, the provider shared information with Ofsted about the action they had taken to meet the requirements. We found that the provider had improved their safeguarding procedures in relation to unexplained absences of children. The provider had put systems in place to check staff taking medication are able to work with children and also improved their systems for checking staff's ongoing suitability in order to help keep children safe.

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Summary of outcome

We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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