Children's Home run by HAVEN CARE GROUP LIMITED in Derby

Information about this children’s home

This is a privately owned children’s home. It is registered to provide care and accommodation for up to four children and/or young people.

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Information about this children’s home

Previous inspection date: 31 October 2019

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Information about this children’s home

Previous inspection judgement: Declined in effectiveness

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Information about this visit

Due to COVID-19 (coronavirus), Ofsted suspended all routine inspections in March 2020. As part of a phased return to routine inspection, we are undertaking assurance visits to children’s social care services that are inspected under the social care common inspection framework (SCCIF).

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Information about this visit

At these visits, inspectors evaluate the extent to which:

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Information about this visit

 children are well cared for  children are safe  leaders and managers are exercising strong leadership.

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Information about this visit

This visit was carried out under the Care Standards Act 2000, following the published guidance for assurance visits.

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Information about this visit

Her Majesty’s Chief Inspector of Education, Children’s Services and Skills is leading Ofsted’s work into how England’s social care system has delivered child-centred practice and care within the context of the restrictions placed on society during the COVID-19 pandemic.

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Findings from the visit

We did not identify any serious or widespread concerns in relation to the care or protection of children at this assurance visit. Assurance visit report: 1247144 2

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The care of children

Social care professionals have positive views about the care provided at this home. However, some shortfalls in practice have had an impact on the experiences of children.

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The care of children

Admissions to the home are not always well planned. Management decisions have meant that not all children have experienced stability. Yet, over time, the staff team has ensured that children can settle and feel secure.

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The care of children

Relationships between some children have been variable. This has led to incidents of conflict. However, managers and staff have acted to ensure that relationships are positive and incidents of conflict are reduced.

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The care of children

The quality of relationships between staff and children is good.

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The care of children

Despite COVID-19 restrictions, Children have continued to have access to education, activities and healthcare. Reviews of care-planning arrangements support children to progress and develop.

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The safety of children

Staff have managed a range of safeguarding issues. The team works alongside partner agencies. Staff understand the risks and strategies that are in place to keep children safe.

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The safety of children

Staff care for children who are vulnerable to sexual exploitation. They teach children how to keep safe. This has been effective and has ensured children’s safety. However, arrangements for monitoring children’s use of the internet and social media are unsuitable. This means that children could access harmful material.

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The safety of children

Children have been missing from the home. There have been concerns about children engaged in criminal activity when missing. Staff work in line with relevant protocols. They work in partnership with the police and safeguarding agencies. The responsible individual has assessed that they cannot keep one child safe. The provider is ensuring that the child has a planned move to a more secure placement.

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The safety of children

Notification to Ofsted of safeguarding incidents has not been consistent. This restricts the regulator’s oversight of safeguarding practice.

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Leaders and managers

Leadership and management arrangements have changed since the last inspection .

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Leaders and managers

A new responsible individual is in post. This has provided robust oversight of the operation of the home. The registered manager resigned in August 2020. The Assurance visit report: 1247144 3 provider has recruited a new manager. The new manager will ensure continuity of the day-to-day management of the home.

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Leaders and managers

Leadership arrangements have ensured effective monitoring systems. The responsible individual is addressing identified shortfalls.

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Leaders and managers

Staff say that they feel they are a cohesive team and have a shared sense of purpose. They show resilience and dedication in caring for children, regardless of the challenges.

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Leaders and managers

Staff confirm feeling supported in their role. They benefit from reflective supervision and relevant training. Staff say managers understand their practice and professional development needs.

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Leaders and managers

Ofsted received a complaint about the operation of the home. The responsible individual provided a prompt and detailed response. Ofsted was satisfied with the response and that children were not at risk.

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

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Requirement Due date

an understanding about acceptable behaviour; and

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Requirement Due date

positive responses to other children and adults.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure— that staff—

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Requirement Due date

encourage each child to take responsibility for the child’s behaviour, in accordance with the child’s age and understanding;

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Requirement Due date

help each child to develop and practise skills to resolve conflicts positively and without harm to anyone; 16/10/2020 Assurance visit report: 1247144 4 de-escalate confrontations with or between children, or potentially violent behaviour by children;

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Requirement Due date

understand and communicate to children that bullying is unacceptable; and

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Requirement Due date

have the skills to recognise incidents or indications of bullying and how to deal with them.

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Requirement Due date

(Regulation 11 (1)(a)(b)(c)(2)(a)(iii)(iv)(xi)(xii)(xiii))

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm.

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Requirement Due date

This is with specific regard to ensuring the monitoring of the use of the internet and restrictions and filtering through the Wi-Fi. 16/10/2020

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home; and

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Requirement Due date

have a positive experience of arriving at or moving on from the home.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that the child’s placing authority is contacted, and a review of that child’s relevant plans is requested, if—

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Requirement Due date

the registered person considers that the child is at risk of harm or has concerns that the care provided for the child is inadequate to meet the child’s needs;

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Requirement Due date

the child is, or has been, persistently absent from the home without permission; or

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Requirement Due date

the child requests a review of the child’s relevant plans. 16/10/2020 Assurance visit report: 1247144 5 (Regulation 14 (1)(a)(b)(2)(f)(i)(ii)(iii))

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious;

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious.

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Children’s home details

Registered provider: Haven Care Group Ltd

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Children’s home details

Registered provider address: Haven Care Group Ltd, First Floor, Unit 3 Barberry Court, Parkway, Centrum One Hundred, Burton-on-Trent DE14 2UE

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Inspector

Amanda Ellis, Social Care Inspector Assurance visit report: 1247144 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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