Children's home run by Roseberry Specialist Care Centres Ltd in Sunderland

Inspection report for children’s home - monitoring visit: SC430002 1 SC430002

p.1

Roseberry Specialist Care Centres Limited

Monitoring visit Inspected under the social care common inspection framework

p.1

Information about this children’s home

The home is run by a private organisation. It is registered to provide care and accommodation for up to six children who have learning and/or physical disabilities.

p.1

Information about this children’s home

The home is currently without a registered manager. The acting manager has submitted his application to apply to register with Ofsted.

p.1

This monitoring visit

The purpose of this monitoring visit was to check the progress made by the service to meet one compliance notice and three requirements.

p.1

This monitoring visit

The management team has taken sufficient steps to meet the compliance notice and two of the requirements. Staff now receive supervision in line with company policy. A newly introduced monitoring system helps the manager to track when other senior staff complete staff supervisions. The supervision document now includes prompts to help staff to reflect on their practice and to identify areas for further training and development. This is a positive improvement, although these changes are recent and not yet fully embedded in practice.

p.1

This monitoring visit

The manager now notifies Ofsted of serious incidents. This means that Ofsted has oversight of safeguarding practice in the home. However, during this monitoring visit, the inspector identified further safeguarding shortfalls. As a result, Ofsted has issued two compliance notices and raised three additional requirements.

p.1

This monitoring visit

The recording of serious incidents is poor. Staff do not consistently make sure that records of these incidents detail the actions taken to safeguard children. Furthermore, managers do not record their review of these incidents and there is no clear timeline of serious incidents or events. This means that there is a lack of Inspection report for children’s home - monitoring visit: SC430002 2 accountability regarding when and how the manager or other senior staff make decisions about safeguarding matters.

p.1

This monitoring visit

The manager does not ensure that procedures relating to specialist gastronomy feeding methods for children are clear. Staff do not record when children are fed using these methods, or which member of staff gave the feed or cleaned the equipment. Consequently, there is no management oversight of this procedure to ensure that children receive the correct levels of food and fluids. This places children at risk of harm. Furthermore, not all managers who oversee feeding practices are trained to do so. This lack of training further undermines management oversight.

p.2

This monitoring visit

The manager’s review and oversight of the service is ineffective. As a result, there are practice shortfalls and the manager is unable to make continuous improvements to the quality of care for children. For example, the manager failed to identify gaps in medication records. This led to a delay in the staff identifying medication administration errors and this placed children at risk of harm.

p.2

This monitoring visit

New staff complete a probation period. However, the probation process does not demonstrate that staff gain the necessary skills, experience or qualifications that they need to care for and support children. For example, current induction and probation records for staff are incomplete. These do not show that the manager retains sufficient oversight of the probation process to ensure that staff are competent in their role. This shortfall impacts on the quality of care provided by the home and is detrimental to children’s experiences and progress.

p.2

Recent inspection history

Inspection date Inspection type Inspection judgement 12/11/2019 Interim Sustained effectiveness 30/04/2019 Full Good 08/01/2019 Full Good 28/02/2018 Interim Declined in effectiveness Inspection report for children’s home - monitoring visit: SC430002 3

p.2

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

p.3

Requirement Due date

The health and well-being standard is that—

p.3

Requirement Due date

the health and well-being needs of children are met.

p.3

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

p.3

Requirement Due date

achieve the health and well-being outcomes that are recorded in the child’s relevant plans; and

p.3

Requirement Due date

understand the child’s health and well-being needs and the options that are available in relation to the child’s health and well-being, in a way that is appropriate to the child’s age and understanding.

p.3

Requirement Due date

(Regulation 10 (1)(a)(2)(a)(i)(ii)) 11/10/2020

p.3

Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

p.3

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

p.3

Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

p.3

Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm; 11/10/2020 Inspection report for children’s home - monitoring visit: SC430002 4 understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person; and

p.3

Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare.

p.4

Requirement Due date

(Regulation 12 (1)(2)(a)(i)(iii)(v)(vi)) * The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

p.4

Requirement Due date

helps children aspire to fulfil their potential; and

p.4

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.4

Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b)(2)(h)) * 11/10/2020

p.4

Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

p.4

Requirement Due date

helps children aspire to fulfil their potential; and

p.4

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.4

Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

p.4

Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child; and

p.4

Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home.

p.4

Requirement Due date

(Regulation 13 (1)(a)(b)(2)(a)(c)(f)) 11/10/2020 Inspection report for children’s home - monitoring visit: SC430002 5 In particular, ensure that there is a thorough induction process and defined probation period that details clear expectations of staff. This should include management oversight of staff practice and their understanding of training, safeguarding and care practice. The registered person must make arrangements for the handling, recording, safekeeping, safe administration and disposal of medicines received into the children’s home.

p.4

Requirement Due date

*These requirements are subject to a compliance notice.

p.5

Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

p.5

Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

p.5

Children’s home details

Registered provider: Roseberry Specialist Care Centres Limited

p.5

Children’s home details

Registered provider address: Roseberry Specialist Care Centres Ltd, Lakeside House, Kingfisher Way, Stockton-On-Tees, County Durham TS18 3NB

p.5

Inspector

Jamie Richardson, Social Care Inspector Inspection report for children’s home - monitoring visit: SC430002 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

p.5

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit http://www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.6

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.6

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: http://www.gov.uk/ofsted

p.6