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Early years · Early years complaint outcome

All Aboard Nursery Ltd

Inspected 11 Aug 2020 · URN EY550348

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Summary

No overall grade in this framework

What we read, and from where

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  • Inspection datesingle source

    11 Aug 2020

  • URN verified

    EY550348

Page 1 of 3
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

−67Very criticalmore positive than 19% of reports of this type

In line with other reports of this type.

Praiseimprovedtimelysafesecurepromptlyconsistentclear
Criticismconcernsfailedconcernconcerningbelow

How the report reads, start to finish

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Findings positive critical

Strengths

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No standout praise found.

Concerns

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Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
3
Words of findings
593
longer than usual (typical 281)
Reading level
Hard
Flesch 42, typical 42
Average sentence
19 words
Next steps
2
typical 1
Hedged sentences
3%
“some”, “not always”, “most”…

Where the words go

Findings 100%

Full report text

Summary of outcome

All early years providers must meet the legal requirements in the 'Statutory framework for the early years foundation stage', which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right. On 14 July 2020 we received concerns that this provider was not meeting some of these requirements. We discussed these concerns with the provider and found that they had failed to notify Ofsted of a significant event. We have served a welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out.

p.1

Summary of outcome

n ensure that staff can recognise and understand how to act on any issues of child protection concern in a child's life at home or elsewhere

p.1

Summary of outcome

n ensure that staff understand the safeguarding policy and procedures and that all concerns are responded to in a timely and appropriate way

p.1

Summary of outcome

n ensure that the procedures for managing an allegation against a member of staff are in line with the guidance and procedures of the relevant Local Safeguarding Children Partnership and that all staff understand these

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Summary of outcome

n ensure that there is an appropriate procedure for dealing with concerns and complaints from parents or carers

p.1

Summary of outcome

n ensure that all complaints are investigated appropriately and that the complainant is notified of the outcome of the investigation

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Summary of outcome

n maintain appropriate records to ensure the safe and efficient management of the setting and to help ensure the needs of all children are met

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Summary of outcome

n ensure that all information relating to children is managed in a confidential and secure way

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Summary of outcome

n ensure that staff understand the expectations for managing children's behaviour, including challenging behaviour, in order to provide appropriate support for children

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Summary of outcome

n develop an action plan of support for staff to ensure that they understand their roles and responsibilities

p.1

Summary of outcome

The provider will be able to give parents further information about this. The provider is still registered with Ofsted.

p.2

Summary of outcome

On 11 September 2020 we visited the provider to monitor the work they have completed to meet the legal requirements.

p.2

Summary of outcome

We found that the provider had improved staff knowledge and understanding of safeguarding policy and procedures and staff fully understand their responsibilities. Staff know that information concerning children's safety and welfare can be received from a number of sources, including from social media posts. They know that all such information must be reported promptly using the nursery procedures.

p.2

Summary of outcome

The nursery safeguarding procedure has been updated so that it aligns with the local authority procedures for reporting safeguarding concerns about a staff member or other adult working with the children.

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Summary of outcome

Staff have a consistent approach to how they manage children's behaviour. They understand that they need a different approach to children at different stages of their development, including their ability to voice their frustrations and understand what is being said to them.

p.2

Summary of outcome

A record sheet is in place for parents to record their concerns or complaints. This is supported by a procedure document that gives parents a clear indication of the process and timescales for responses to their concerns.

p.2

Summary of outcome

We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints for five years commencing on the date we complete our investigation.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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