Children's Home run by Broadlands Hall Limited in Suffolk

Inspection report for children’s home - monitoring visit: SC060936 1 SC060936

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Broadlands Hall Limited

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned children’s home provides care, accommodation and education for up to eight children who have moderate to severe learning difficulties and/or autism spectrum disorder. There is an education provision in the grounds of the home.

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Information about this children’s home

The manager left the home on 30 June 2020.

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Information about this children’s home

Ofsted is aware of the challenges that COVID-19 (coronavirus) is currently posing to those it regulates. During this visit, the inspectors took into consideration the impact of any measures being taken to slow the spread of COVID-19, including the effect that these have had on staffing arrangements.

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This monitoring visit

The purpose of the visit was to monitor the notice restricting accommodation that was served on 18 May 2020 and to assess whether the provider has met the steps set out in the compliance notice that was served following the last monitoring visit. The provider has met these steps.

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This monitoring visit

No children have been admitted to the home. One child has been discharged from the home since the last monitoring visit.

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This monitoring visit

It is of significant concern that the responsible individual failed to take appropriate action in response to further allegations of poor practice. He had not informed the home’s management team, Ofsted or the designated officer of these allegations. The responsible individual has acknowledged this failing and has since confirmed his resignation from this role in the organisation. He has identified an individual who he believes has the competencies and skills to fulfil this role. Inspection report for children’s home - monitoring visit: SC060936 2 The independent person appointed to undertake an internal investigation into previously identified concerns, complaints and allegations about the management and staff has concluded her investigation. As a result of the findings, two staff have been dismissed. There is a further current investigation into practice concerns that has not yet been concluded.

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This monitoring visit

The responsible individual has appointed a manager who currently works at one of the organisation’s other homes. The manager has previously provided interim management cover at this home. This manager has sufficient insight into the recent failings and concerns and is involved in the changes to practice that are being implemented.

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This monitoring visit

The management team’s oversight of the children’s records is improving. The children’s risk assessments are current and provide the staff with guidance and clear strategies to manage the children’s known risks.

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This monitoring visit

The management team and staff record and respond appropriately to concerns and complaints. The records provide transparent detail of the concerns and the action taken in response. These concerns include any issues between staff members, who are provided with a manager-facilitated meeting to raise differences that occur while working together. The meetings enable all staff to be listened to and provide a safe and open environment. This contributes to improving staff morale and encourages reflective practice.

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This monitoring visit

The management team has implemented an improved physical intervention record. This record clearly sets out the information required to provide details about the incident, the duration and the type of physical intervention. The management team ensures that the staff and children receive a debrief following a physical intervention. The team identifies areas for improvement in practice and further actions to reduce the risk of a recurrence of incidents.

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This monitoring visit

The home’s statement of purpose continues to reference outdated regulations. This oversight has not been identified during the internal managerial monitoring checks.

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This monitoring visit

No staff have left since the last monitoring inspection. Consequently, the children benefit from a stable staff team that is gaining experience and skills through improved leadership and training. Feedback from the staff reflects the positive changes following the change in management. This has improved the quality of care for children.

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This monitoring visit

The two requirements and two recommendations that were raised at the last full inspection have not been fully reviewed at this visit and will be evaluated at the next inspection. Inspection report for children’s home - monitoring visit: SC060936 3

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Recent inspection history

Inspection date Inspection type Inspection judgement 09/09/2019 Full Requires improvement to be good 11/06/2019 Full Inadequate 07/03/2019 Interim Declined in effectiveness 26/06/2018 Full Requires improvement to be good Inspection report for children’s home - monitoring visit: SC060936 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

keep the statement of purpose under review and, where appropriate, revise it; and

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Requirement Due date

notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision.

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Requirement Due date

The registered person must make arrangements for the handling, recording, safekeeping, safe administration and disposal of medicines received into the children’s home.

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Requirement Due date

In particular the registered person must ensure that—

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Requirement Due date

medicines kept in the home are stored in a secure place so as to prevent any child from having unsupervised access to them;

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Requirement Due date

medicine which is prescribed for a child is administered as prescribed to the child for whom it is prescribed and to no other child.

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

The registered person must prepare and implement a policy which—

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Requirement Due date

is intended to safeguard children accommodated in the children’s home from abuse or neglect; and

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Requirement Due date

sets out the procedure to be followed in the event of an allegation of abuse or neglect. 01/09/2020 Inspection report for children’s home - monitoring visit: SC060936 5 The procedure to be followed in the event of an allegation of abuse or neglect must, in particular—

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Requirement Due date

provide for the prompt referral of an allegation about current or ongoing abuse or neglect in relation to a child to the placing authority and, if different, the local authority in whose area the home is located;

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Requirement Due date

provide for the prompt referral of an allegation about past abuse or neglect in relation to a child to the placing authority and, if different, the local authority in whose area the alleged abuse or neglect occurred;

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Requirement Due date

provide for records to be kept of an allegation of abuse or neglect, and the action taken in response.

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Requirement Due date

In particular, ensure that the safeguarding policy is implemented. The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

there is an allegation of abuse against the home or a person working there.

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Recommendations

 The registered person should ensure that staff can access appropriate facilities and resources to support their training needs and should understand the key role that they play in the training and development of staff at the home. (‘Guide to the children’s homes regulations including the quality standards’, page 53, paragraph 10.11) In particular, ensure that staff undertake training in relation to managing autism spectrum disorder.  The registered person should actively seek independent scrutiny of the home and make best use of information from independent and internal monitoring (including under regulations 44 and 45) to ensure continuous improvement. (‘Guide to the children’s homes regulations including the quality standards’, page 55, paragraph 10.24) In particular, ensure that independent monitoring results in timely report submission to the provider and Ofsted. Inspection report for children’s home - monitoring visit: SC060936 6

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

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Children’s home details

Registered provider: Broadlands Hall Limited

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Children’s home details

Registered provider address: Greenwood House, Greenwood Court, Bury St. Edmunds, Suffolk IP32 7GY

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Inspectors

Natalie Burton, social care inspector Deirdra Keating, social care inspector Inspection report for children’s home - monitoring visit: SC060936 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: http://www.gov.uk/ofsted

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