New Park Project (The)

Inspection report for children’s home - monitoring visit: SC065046 1 SC065046

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Beaufort Care Group

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

The home is registered to provide care for up to four children who have emotional and/or behavioural difficulties. The home is operated by a private provider, which has three other homes in the area.

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Information about this children’s home

The manager is new in post and has applied to register with Ofsted.

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This monitoring visit

During the current COVID-19 (coronavirus) crisis, Ofsted is not carrying out routine inspections of social care provisions.

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This monitoring visit

This monitoring visit was undertaken to address specific concerns received by Ofsted. The concerns related to the leadership and management of the home, neglect of care by the staff, failure by senior leaders and managers to respond to safeguarding concerns raised by a staff member, medication recording and administration errors and staff not receiving adequate supervision.

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This monitoring visit

This home has not had a registered manager since August 2019. Since then, several managers have been in post. Members of the senior leadership team recognise the importance of stabilising the leadership and management of the home and have recently appointed a new manager. The new manager is in the process of applying to register with Ofsted.

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This monitoring visit

There are enough staff to support the young people. Newly appointed members of staff speak positively of the support, supervision and training they have received. Staff confirm they know how to report safeguarding concerns, and, on the occasions they have, they felt confident they were listened to and responded to.

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This monitoring visit

The young people have experienced several changes to the staff team, which has impacted negatively on their ability to form long-lasting, trusting relationships. It Inspection report for children’s home - monitoring visit: SC065046 2 remains imperative that senior leaders and the manager stabilises the staff team and, in doing so, embed the work that is necessary to improve the home further.

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This monitoring visit

The new manager has improved the quality of management oversight of practices in the home. This oversight has already identified an occasion when a member of staff did not follow the medication protocol. Refresher training has since been completed by all staff. However, the inspector found further errors in the medication records, whereby on three occasions, staff failed to sign for the medication they had given.

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This monitoring visit

The new manager and senior leadership team are working together to improve the quality of care children receive. They recognise that there have been occasions when staff have not followed the care plan of one child, which resulted in an untidy and potentially unclean bedroom. An action plan and weekly auditing reflect the necessary improvement work. Leaders and managers agree that work continues to be necessary to ensure that there is consistently good care. Observations during this inspection of staff supporting the children were positive.

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This monitoring visit

From evidence seen between this monitoring visit and the last interim inspection, several previous requirements have now been met. Shortfalls identified by the inspector during this visit have resulted in two requirements being made which relate to the leadership and management of the home and medicines.

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This monitoring visit

Following this monitoring visit, the evidence provided for Ofsted indicates that there are no serious or widespread failures that leave children being harmed or at risk of harm. Ofsted will continue to monitor the performance of this home.

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Recent inspection history

Inspection date Inspection type Inspection judgement 06/01/2020 Interim Declined in effectiveness 13/08/2019 Full Good 11/02/2019 Interim Sustained effectiveness 19/06/2018 Full Requires improvement to be good Inspection report for children’s home - monitoring visit: SC065046 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. In particular, ensure changes to the staff team are kept to a minimum and the staff team remain stable.

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Requirement Due date

(Regulation 13 (1)(a)(b)(2)(e)(f)(h)) 25/09/2020

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Requirement Due date

The registered person must make arrangements for the handling, recording, safekeeping, safe administration and disposal of medicines received into the children’s home.

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Requirement Due date

In particular the registered person must ensure that—

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Requirement Due date

a record is kept of the administration of medicine to each child.

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Requirement Due date

(Regulation 23 (1)(2)(c)) 25/09/2020 Inspection report for children’s home - monitoring visit: SC065046 4

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

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Children’s home details

Registered provider: Beaufort Care Group

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Children’s home details

Registered provider address: Unit 2 Hollygrove Business Park, Verwood Road, Ashley, Dorset BH24 2DB

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Children’s home details

Responsible individual: Jennifer Kendall

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Inspector

Linda Bond, social care inspector Inspection report for children’s home - monitoring visit: SC065046 5 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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