Children's home run by Roseberry Specialist Care Centres Ltd in Sunderland

Inspection report for children’s home - monitoring visit: SC430002 1 SC430002

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Roseberry Specialist Care Centres Ltd

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

The home is run by a private organisation. It is registered to provide care and accommodation for up to six children who have learning and/or physical disabilities.

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Information about this children’s home

The home is currently without a registered manager. The previous manager left on 1 June 2020. The new manager has yet to apply to register with Ofsted.

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This monitoring visit

A monitoring visit took place in response to a complaint regarding the leadership and management of the home.

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This monitoring visit

Risk assessments for some children do not set out clear plans to manage and reduce their risks. Furthermore, some staff allow the views of more established staff to inform their responses to protecting children from harm, rather than following the strategies that are in place. This leads to an inconsistent approach to supporting children. For one child this resulted in them accessing prohibited items and using these items to self-harm.

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This monitoring visit

Managers do not ensure that all staff have the skills they need to keep children safe. For example, children known to use ligatures to self-harm are at times supported and supervised by staff who are not trained to remove these ligatures. This potentially places children at risk of significant harm .

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This monitoring visit

Since the last inspection 15 staff have left the home and 27 new staff have joined the service. Currently, not all staff are familiar with the children’s needs. They do not have the skills and experience they need to deliver consistent care and support. Furthermore, managers do not keep the training matrix up to date. This means that they do not have sufficient oversight of any gaps in training across the staff team. Inspection report for children’s home - monitoring visit: SC430002 2 Staff do not receive regular formal supervision in line with company policy and managers do not complete a probationary review for new staff. Consequently, staff are not well supported in their role. Managers do not sufficiently monitor staff practice to ensure that they deliver good quality care that protects children from harm.

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This monitoring visit

The manager did not notify Ofsted of a serious incident when a child sustained an injury. He did not instigate an investigation into this incident to establish practice shortfalls or identify areas for improvement. This does not promote children’s welfare. Managers do not discuss safeguarding matters in staff meetings. This means that learning from safeguarding incidents is not shared with staff to provide consistent care for children.

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This monitoring visit

The quality of recording is inconsistent. Staff do not always sign and date daily records and there is an over-reliance on informal discussions between staff. This means that all relevant information relating to children’s care is not recorded.

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Recent inspection history

Inspection date Inspection type Inspection judgement 12/11/2019 Interim Sustained effectiveness 30/04/2019 Full Good 08/01/2019 Full Good 28/02/2018 Interim Declined in effectiveness Inspection report for children’s home - monitoring visit: SC430002 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure that staff —

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare; and

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1)(2)(a)(i)(iii)(v)(vi)(b)) 23/08/2020

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that —

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to —

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Requirement Due date

ensure that staff work as a team where appropriate; 23/08/2020 Inspection report for children’s home - monitoring visit: SC430002 4 ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

ensure that the home has sufficient staff to provide care for each child;

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child; and

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(b)(2)(b)(c)(d)(e)(h)) The registered person must —

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Requirement Due date

ensure that each employee completes an appropriate induction;

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Requirement Due date

ensure that each permanent appointment of an employee is subject to the satisfactory completion of a period of probation.

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Requirement Due date

The registered person must ensure that all employees —

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Requirement Due date

receive practice-related supervision by a person with appropriate experience. (Regulation 33(1)(a)(b)(4)(b))* 23/08/2020

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if —

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(e)) 23/08/2020

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Requirement Due date

*These requirements are subject to a compliance notice.

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Recommendations

 Regulations 35-39 detail the records that must be kept in children’s homes. All children’s case records (regulation 36) must be kept up to date and stored securely whilst they remain in the home. Case records must be kept up to date and signed and dated by the author of each entry. Children’s case records must be kept for 75 years from the date of birth of the child, or if the child dies before the age of 18, for 15 years from the date of his or her death. (‘Guide to the children’s home regulations including the quality standards’, page 62, paragraph 14.3)

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Recommendations

 Ensure accurate records relating to children are kept, and that those records are signed and dated. Inspection report for children’s home - monitoring visit: SC430002 5

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: SC430002 6

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Children’s home details

Registered provider: Roseberry Specialist Care Centres Ltd

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Children’s home details

Registered provider address: Lakeside House, Kingfisher Way, Stockton-On-Tees, County Durham TS18 3NB

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Inspector

Deb Duffy, social care inspector Inspection report for children’s home - monitoring visit: SC430002 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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