Foundations Carlton

Inspection report for residential family centre - monitoring visit: Foundations Carlton 1 Foundations Carlton Progressive Care Limited

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Inspected under the social care common inspection framework

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Information about this residential family centre

This service is a privately run setting that is registered to provide parenting assessments for up to 13 families.

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Information about this residential family centre

Ofsted is aware of the challenges that COVID-19 is currently posing to those we regulate. During this visit, the inspector took into consideration the impact of any measures being taken to slow the spread of COVID-19 by the setting. This has included the effect these have had on staffing arrangements.

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Inspection date: 18 June 2020

Date of previous inspection: Not applicable

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This monitoring visit

This monitoring visit was undertaken to assess whether and ascertain that children living at this service are safe.

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This monitoring visit

Health and safety guidelines in respect of COVID-19 were followed by the inspector during this visit.

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This monitoring visit

The setting has an adequate number of staff working with the children and families to support parents to keep their children safe. However, the service has admitted 12 families within a short time, with several arriving the same day as each other. This means that several families have required a high level of supervision and support at the same time. This is not an effective admissions process and places a strain on staff resources.

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This monitoring visit

The setting has some staff vacancies, mainly within the senior team, such as a team leader, senior support workers and social work posts as well as some support worker roles. In addition, support workers are routinely working long shifts that are over 10 Inspection report for residential family centre - monitoring visit: Foundations Carlton 2 hours per day. This has the potential to have a negative impact on the quality of support and supervision of family assessments.

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This monitoring visit

Omissions have been found in the recording of the required parenting skills and observation tasks. These records are required to be undertaken daily for each family. Without these records, the manager cannot be assured that parental interactions with reference to bathing and feeding children are closely monitored.

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This monitoring visit

Leaders and managers have not yet established sufficient quality assurance systems. Internal monitoring systems are in place but do not serve to strengthen the service provision. For example, shortfalls in the monitoring and observations records have not been identified and addressed by the manager. Furthermore , the manager has not yet completed a monitoring report.

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This monitoring visit

The health visitor manager and three local authority social workers gave positive feedback about the service. Social workers are happy with the communication and updates that they receive on the family’s assessment and progress. Professionals confirmed that safeguarding procedures have been followed when required.

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This monitoring visit

The environment was found to be clean and tidy, well equipped and in the main safe. Recent problems with refuse collection have been resolved. However, some shortfalls were noted. These include the storage of prams in a corridor area, and the entrance carpet is damaged and there is tape in place to stop this being a tripping hazard. In addition, there is no fence between the garden and the car park. The registered manager has requested a fence to be fitted and additional storage area for prams.

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This monitoring visit

With the service at near full capacity and during the COVID-19 pandemic, hygiene routines have had to be increased. This means that support staff are undertaking these cleaning duties as well as the close supervision, support and assessment of families. This takes the staff away from their main duties of family assessment and keeping children safe. Inspection report for residential family centre - monitoring visit: Foundations Carlton 3

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Statutory requirements

This section sets out the actions that the registered persons must take to meet the Care Standards Act 2000, Residential Family Centre Regulations 2002 and the national minimum standards. The registered persons must comply within the given timescales.

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Requirement Due date

The registered person shall ensure that the residential family centre is conducted so as to— promote and make proper provision for the health and welfare of residents; make such provision for the care, treatment, education and supervision of residents, as is appropriate to their age and needs. (Regulation 10(1)(a)(b))

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Requirement Due date

In particular, ensure that serious consideration is given to the number of families admitted, taking into account the staff complement in place, their skills, experience of working in a residential family centre and the cohesion of the staff team. 28/08/2020

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Requirement Due date

The registered person shall, before providing a family with accommodation in the residential family centre, or if that is not reasonably practicable, as soon as possible thereafter, draw up in consultation with the placing authority a written plan (in these Regulations referred to as ‘the placement plan’). The registered person shall keep under review and revise the placement plan as necessary. (Regulation 13(1)(2))

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Requirement Due date

In particular, improve internal monitoring systems. Specifically, the manager should robustly monitor that each family’s assessment plan is implemented in full. This includes the stipulated observations of parenting tasks and direct work that is undertaken by the support staff and social workers. 28/08/2020

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Requirement Due date

The registered person shall ensure that there is, having regard to— the statement of purpose of the residential family centre, its size and the numbers and needs of its residents; and the need to safeguard and promote the health and welfare of residents, a sufficient number of suitably qualified, 28/08/2020 Inspection report for residential family centre - monitoring visit: Foundations Carlton 4 competent and experienced persons working for the residential family centre. (Regulation 15 (a)(b))

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Requirement Due date

In particular, ensure that there is a full staff complement as set out in the home’s statement of purpose. The registered person shall establish and maintain a system for— reviewing at appropriate intervals; and improving, the quality of care provided at the residential family centre. (Regulation 23 (1)(a)(b)) 28/08/2020

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Recommendations

 The centre provides a comfortable and homely environment and is well maintained and decorated. Avoidable hazards are removed as is consistent with a domestic setting. Risk reduction does not lead to an institutional feel. (NMS 11.2) In particular, ensure that there is a fence in place to separate the garden from the car park. There should be suitable storage arrangements for prams to prevent fire exit routes from potentially being compromised. The entrance carpet should be in good repair. Inspection report for residential family centre - monitoring visit: Foundations Carlton 5

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Information about this inspection

The purpose of this visit was to monitor that the residential family centre is operating safely since the time of registration.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

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Residential family centre details

Registered provider: Progressive Care Limited

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Residential family centre details

Registered provider address: 51 Attercliffe Common, Sheffield, South Yorkshire S9 2AE

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Inspector

Debbie Foster: social care regulatory inspector Inspection report for residential family centre - monitoring visit: Foundations Carlton 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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