Children's home run by Priory Education Services Limited

Inspection report for children’s home - monitoring visit: 1245984 1

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Priory Education Services Limited

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

A private company owns this home. It is registered to provide care and accommodation for up to five young people who may have social and/or emotional difficulties.

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Information about this children’s home

The home has been without a registered manager since March 2019. A new manager commenced in post on 5 May 2020.

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This monitoring visit

Ofsted judged the home to be requires improvement to be good at the last full inspection in June 2019. The effectiveness of leaders and managers was judged to be inadequate.

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This monitoring visit

At the interim inspection in December 2019, Ofsted judged that the home had declined in effectiveness. Significant concerns were found in respect of the safeguarding of young people and the management of the home. As a direct result, Ofsted made the decision to suspend the home’s registration from 17 December 2019 to 9 March 2020. Three compliance notices were also issued.

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This monitoring visit

A monitoring inspection took place on 29 January 2020. Limited progress had been made and the three compliance notices were reissued.

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This monitoring visit

A second monitoring inspection took place on 5 March 2020. Some progress had been made in relation to the compliance notice under regulation 14, and this was considered met. The other two compliance notices were not met and were reissued. Ofsted made the decision to suspend the home for a second period from 9 March 2020 to 2 June 2020.

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This monitoring visit

A third monitoring inspection took place on 20 April 2020. Some progress had been made in relation to the compliance notice under regulation 12, and this was Inspection report for children’s home - monitoring visit: 1245984 2 considered met. The compliance notice under regulation 13 was not met and was reissued.

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This monitoring visit

A monitoring inspection took place on 27 May 2020. The provider remains compliant with the suspension notice, and no children are living in the home. A new manager has been appointed and started on 5 May 2020. However, concerns regarding insufficient staffing remain. There are currently 12 vacant posts in the staff team, and there are no deputy managers or senior support workers in post. The current staff team consists of four support workers, all of whom are inexperienced and unqualified.

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This monitoring visit

The compliance notice under regulation 13 is not met. In addition, no progress has been made to address the requirements raised following the inspection in December 2019. As a result, Ofsted has made the decision to suspend the home for a third time from 3 May 2020 to 25 August 2020.

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Recent inspection history

Inspection date Inspection type Inspection judgement 16/12/2019 Interim Declined in effectiveness 24/06/2019 Full Requires improvement to be good 19/11/2018 Interim Improved effectiveness 26/06/2018 Full Requires improvement to be good Inspection report for children’s home - monitoring visit: 1245984 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so. In particular, the standard in paragraph (1) requires the registered person to ensure— that staff— help each child to achieve the child’s education and training targets, as recorded in the child’s relevant plans; support each child’s learning and development, including helping the child to develop independent study skills and, where appropriate, helping the child to complete independent study; understand the barriers to learning that each child may face and take appropriate action to help the child to overcome any such barriers; help each child to understand the importance and value of education, learning, training and employment; promote opportunities for each child to learn informally; maintain regular contact with each child’s education and training provider, including engaging with the provider and

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Requirement Due date

the placing authority to support the child’s education and training and to maximise the child’s achievement; raise any need for further assessment or specialist provision in relation to a child with the child’s education or training provider and the child’s placing authority; help a child who is excluded from school, or who is of compulsory school age but not attending school, to access educational and training support throughout the period of exclusion or non-attendance and to return to school as soon as possible; help each child who is above compulsory school age to participate in further education, training or employment and to prepare for future care, education or employment; help each child to attend education or training in accordance with the expectations in the child’s relevant plans; and 3/07/2020 Inspection report for children’s home - monitoring visit: 1245984 4 that each child has access to appropriate equipment,

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Requirement Due date

facilities and resources to support the child’s learning. (Regulation 8 (1)(2)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)(viii)(ix)(x)(b)) The enjoyment and achievement standard is that children take part in and benefit from a variety of activities that meet their needs and develop and reflect their creative, cultural, intellectual, physical and social interests and skills. In particular, the standard in paragraph (1) requires the registered person to ensure— that staff help each child to— develop the child’s interests and hobbies; participate in activities that the child enjoys and which meet and expand the child’s interests and preferences; and make a positive contribution to the home and the wider community; and that each child has access to a range of activities that enable the child to pursue the child’s interests and hobbies. (Regulation 9 (1)(2)(a)(i)(ii)(iii)(b)) 3/07/2020

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Requirement Due date

The health and well-being standard is that— the health and well-being needs of children are met; children receive advice, services and support in relation to their health and well-being; and children are helped to lead healthy lifestyles. In particular, the standard in paragraph (1) requires the registered person to ensure— that staff help each child to— achieve the health and well-being outcomes that are recorded in the child’s relevant plans; and understand and develop skills to promote the child’s well- being. (Regulation 10 (1)(a)(b)(c)(2)(a)(i)(iv)) 3/07/2020

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe. In particular, the standard in paragraph (1) requires the registered person to ensure that staff assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child; help each child to understand how to keep safe; have the skills to identify and act upon signs that a child is at risk of harm; manage relationships between children to prevent them from harming each other; understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person; take effective action whenever there is a serious concern about a child’s welfare; and 3/07/2020 Inspection report for children’s home - monitoring visit: 1245984 5 are familiar with, and act in accordance with, the home’s

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Requirement Due date

child protection policies. (Regulation 12 (1)(2)(a)(i)(ii)(iii)(iv) (v)(vi)(vii)) The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that— helps children aspire to fulfil their potential; and promotes their welfare. In particular, the standard in paragraph (1) requires the registered person to— lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose; ensure that staff work as a team where appropriate; ensure that staff have the experience, qualifications and skills to meet the needs of each child; ensure that the home has sufficient staff to provide care for each child; ensure that the home’s workforce provides continuity of care to each child; understand the impact that the quality of care provided in the home is having on the progress and experiences of each

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Requirement Due date

child and use this understanding to inform the development of the quality of care provided in the home; and use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b)(2)(a)(b)(c)(d)(e)(h))* 3/07/2020

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Requirement Due date

The care planning standard is that children— receive effectively planned care in or through the children’s home; and have a positive experience of arriving at or moving on from the home. (Regulation 14 (1)(a)(b)) 3/07/2020

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Requirement Due date

The registered person must ensure that— the privacy of children is appropriately protected; children can access all appropriate areas of the children’s home’s premises; and any limitation placed on a child’s privacy or access to any area of the home’s premises— is intended to safeguard each child accommodated in the home; is necessary and proportionate; is kept under review and, if necessary, revised; and allows children as much freedom as is possible when balanced against the need to protect them and keep them safe. (Regulation 21 (a)(b)(c)(i)(ii)(iv)) 3/07/2020

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Requirement Due date

The registered person must ensure that all employees— undertake appropriate continuing professional development; 3/07/2020 Inspection report for children’s home - monitoring visit: 1245984 6 receive practice-related supervision by a person with appropriate experience; and have their performance and fitness to perform their roles appraised at least once every year. (Regulation 33 (4)(a)(b) (c)) The registered person must ensure that— within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes— the name of the child; details of the child’s behaviour leading to the use of the measure; the date, time and location of the use of the measure; a description of the measure and its duration; details of any methods used or steps taken to avoid the need to use the measure; the name of the person who used the measure (‘the user’), and of any other person present when the measure was

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Requirement Due date

used; the effectiveness and any consequences of the use of the measure; and a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure; within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so (‘the authorised person’)— has spoken to the user about the measure; and has signed the record to confirm it is accurate; and within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (3)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)(viii) (b)(i)(ii)(c)(iv)) 3/07/2020

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if— a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation; an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious; there is an allegation of abuse against the home or a person working there; a child protection enquiry involving a child— is instigated; or concludes (in which case, the notification must include the outcome of the child protection enquiry); or there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 3/07/2020 Inspection report for children’s home - monitoring visit: 1245984 7 (4)(a)(b)(c)(d)(i)(ii)(e))

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Requirement Due date

*These requirements are subject to a compliance notice.

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Recommendations

 Staff should understand factors that affect children’s motivation to behave in a socially acceptable way. Staff should encourage an enthusiasm for positive behaviour through the use of positive behaviour strategies in line with the child’s relevant plans. (‘Guide to the children’s homes regulations, including the quality standards’, page 39, paragraph 8.13)  When a child returns to the home after being missing from care or away from the home without permission, the responsible local authority must provide an opportunity for the child to have an independent return home interview. Homes should take account of information provided by such interviews when assessing risks and putting arrangements in place to protect each child. (‘Guide to the children’s homes regulations including the quality standards’, page 45, paragraph 9.30) Inspection report for children’s home - monitoring visit: 1245984 8

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Information about this inspection

Ofsted is aware of the challenges that COVID-19 (coronavirus) is currently posing to those we inspect. During this visit, the inspectors took into consideration the impact of any measures being taken to slow the spread of coronavirus by the home. This has included the effect these have had on staffing arrangements.

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

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Children’s home details

Registered provider: Priory Education Services Limited

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Children’s home details

Registered provider address: Priory Group, 80 Hammersmith Road, London W14 8UD

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Inspector

Debbie Holder, social care inspector Inspection report for children’s home - monitoring visit: 1245984 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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