Children's home run by Ingleside Children’s Home Limited in Birmingham

Inspection report for children’s home - monitoring visit: SC022880 1 SC025799

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Ingleside Children’s Home Limited

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

A private provider operates this home. The home provides care for up to six children. The provider states in its statement of purpose that the home accommodates children who have emotional and/or behavioural difficulties.

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Information about this children’s home

The home does not currently have a registered manager. The previous registered manager was dismissed by the organisation and had their registered manager’s registration cancelled by Ofsted.

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This monitoring visit

This monitoring activity assessed the home’s compliance with a notice issued by Ofsted to suspend the setting on 2 February 2020. As a result of the current Covid-19 crisis, no visit was made to the setting. This report was compiled following two separate telephone meetings with the provider, the new manager of the home, and the proposed new responsible individual. The provider confirmed in writing to Ofsted that no children have been accommodated in the home since the suspension notice was served. Ofsted is not aware of any information which suggests otherwise. The provider had previously forwarded written confirmation to Ofsted, from the placing authorities concerned at the time, that the two young people accommodated on 2 February had been found alternative accommodation.

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This monitoring visit

The home has complied with the suspension notice.

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This monitoring visit

The provider submitted an action plan following Ofsted issuing the notice of suspension. The action plan included a number of revised policies and procedures. These included a new admission and matching procedure, a revised statement of purpose, and an updated recruitment process and staff training plan. The new Inspection report for children’s home - monitoring visit: SC022880 2 documents confirmed that the provider has improved the quality of the policies and procedures.

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This monitoring visit

The provider has taken a number of positive steps to improve the home. This has included the appointment of a new manager and a proposed new responsible individual. Both appointees appear to have relevant experience within residential care. However, Ofsted has yet to receive an application to register the new manager or formal notification that the provider is putting forward a new responsible individual for the home.

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This monitoring visit

The provider confirmed that care staff had been ‘laid off’ following the suspension of the home. The provider’s action plan highlights that staff who previously worked at the home will undergo a new and more robust recruitment process before being re- employed. In addition to this, new staff will be employed to complement the staff team.

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This monitoring visit

The home has met one of the requirements made at the previous full inspection. The provider forwarded an appropriate fire safety certificate which confirms that the home meets fire safety standards.

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This monitoring visit

As the home has been suspended, the majority of the requirements made at the previous full inspection cannot be assessed. Therefore, those requirements remain.

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This monitoring visit

In conclusion, Ofsted has decided that the suspension notice will not be lifted on this occasion. The provider has made a number of improvements to the home. This has included the appointment of a new manager and a new person to take over as the responsible individual. The provider, along with the new manager and the new person expected to take over as responsible individual, has reviewed and improved a number of the home’s policies and procedures as part of the home’s overall action plan. However, Ofsted has yet to receive an application or formal notification of the proposed changes to the two key managerial positions in the home and no other care staff are currently employed. Inspection report for children’s home - monitoring visit: SC022880 3

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Recent inspection history

Inspection date Inspection type Inspection judgement 28/01/2020 Full Inadequate 09/10/2019 Full Inadequate 21/01/2019 Full Requires improvement to be good 10/01/2018 Full Good Inspection report for children’s home - monitoring visit: SC022880 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard The protection of children standard is that children are protected from harm and enabled to keep themselves safe. In particular, the standard in paragraph (1) requires the registered person to ensure— that staff— assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child; have the skills to identify and act upon signs that a child is at risk of harm; understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person; and are familiar with, and act in accordance with, the home’s child protection policies. (Regulation 12 (1)(2)(a)(i)(iii)(v)(vii)) In particular, leaders and managers must ensure that there is an up-to-date record of each child’s risks of harm and ensure that staff follow children’s care plans to make sure that any

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Requirement Due date

risks to children are minimised. 30/05/2020

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Requirement Due date

The leadership and management standard The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that— helps children aspire to fulfil their potential; and promotes their welfare. In particular, the standard in paragraph (1) requires the registered person to— 30/05/2020 Inspection report for children’s home - monitoring visit: SC022880 5 lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose; ensure that staff work as a team where appropriate; ensure that staff have the experience, qualifications and skills to meet the needs of each child; ensure that the home has sufficient staff to provide care for each child; ensure that the home’s workforce provides continuity of care for each child; understand the impact that the quality of care provided in

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Requirement Due date

the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home; demonstrate that practice in the home is informed and improved by taking into account and acting on— research and developments in relation to the ways in which the needs of the children are best met; and feedback on the experiences of children, including complaints received; and use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b)(2)(a)(b)(c)(d)(e)(f)(g)(i)(ii)(h)) Fitness of workers The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety. The registered person may only— employ an individual to work at the children’s home; or if an individual is employed by a person other than the registered person to work at the home in a position in which

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Requirement Due date

the individual may have regular contact with children, allow that individual to work at the home, if the individual satisfies the requirements in paragraph (3). The requirements are that— the individual is of integrity and good character; the individual has the appropriate experience, qualification and skills for the work that the individual is to perform; the individual is mentally and physically fit for the purposes of the work that the individual is to perform; and 30/05/2020 Inspection report for children’s home - monitoring visit: SC022880 6 full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. For the purposes of paragraph (3)(b), an individual who works in the home in a care role has the appropriate qualification if, by the relevant date, the individual has attained— the Level 3 Diploma for Residential Childcare (England) (“the

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Requirement Due date

Level 3 Diploma”); or a qualification which the registered person considers to be equivalent to the Level 3 Diploma. (Regulation 32 (1)(2)(a)(b)(3)(a)(b)(c)(d)(4)(a)(b)) Review of quality of care The registered person must complete a review of the quality of care provided for children (“a quality of care review”) at least once every 6 months. In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating— the quality of care provided for children; the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it; and any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children. After completing a quality of care review, the registered person must produce a written report about the quality of care review and the actions which the registered person

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Requirement Due date

intends to take as a result of the quality of care review (“the quality of care review report”). The registered person must— supply to HMCI a copy of the quality of care review report within 28 days of the date on which the quality of care review is completed; and make a copy of the quality of care review report available on request to a placing authority, if the placing authority is not the parent of a child accommodated in the home. The system referred to in paragraph (2) must provide for ascertaining and considering the opinions of children, their parents, placing authorities and staff. (Regulation 45 (1)(2)(a)(b)(c)(3)(4)(a)(b)(5)) 30/05/2020 Inspection report for children’s home - monitoring visit: SC022880 7 Other records Schedule 4 sets out the other information that the registered person must keep in relation to a children’s home. The registered person must— maintain in the home the records in Schedule 4;

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Requirement Due date

ensure that the records are kept up to date. (Regulation 37 (1)(2)(a)(b)) In particular, the registered person must keep a copy of the staff duty roster of persons working at the home, and records of the actual rosters worked. The registered person must keep the register of children up to date. 30/05/2020

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Requirement Due date

Children’s case records The registered person must maintain records (“case records”) for each child which— include the information and documents listed in Schedule 3 in relation to each child; are kept up to date; and are signed and dated by the author of each entry. Case records must be kept— securely in the children’s home during the period when the child to whom the case records relate is accommodated there; and in a secure place after the child has ceased to be accommodated in the home. (Regulation 36 (1)(a)(b)(c)(2)(c)(d)) In particular, the registered person must maintain an accurate record of all of the contact details of certain persons in relation to the child. 30/05/2020

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Requirement Due date

Notification of a serious event The registered person must notify HMCI and each other relevant person without delay if— a child is involved in or subject to, or is suspected of being involved in or subject to sexual exploitation; an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious; there is an allegation of abuse against the home or a person working there; a child protection enquiry involving a child— 30/05/2020 Inspection report for children’s home - monitoring visit: SC022880 8 is instigated; or concludes (in which case, the notification must include the outcome of the child protection enquiry); or there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(a)(b)(c)(d)(i)(ii)(e)) The health and well-being standard The health and well-being standard is that— the health and well-being needs of children are met;

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Requirement Due date

children receive advice, services and support in relation to their health and well-being; and children are helped to lead healthy lifestyles. In particular, the standard in paragraph (1) requires the registered person to ensure— that staff help each child to— achieve the health and well-being outcomes that are recorded in the child’s relevant plans; understand the child’s health and well-being needs and the options that are available in relation to the child’s health and well-being, in a way that is appropriate to the child’s age and understanding; take part in activities, and attend any appointments, for the purpose of meeting the child’s health and well-being needs; and understand and develop skills to promote the child’s well- being. (Regulation 10 (1)(a)(b)(c)(2)(a)(i)(ii)(iii)(iv)) In particular, leaders and managers must ensure that children’s developing health needs receive prompt medical professional consultation.

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Information about this inspection

Ofsted is aware of the challenges that Covid-19 is currently posing to those we [inspect/regulate]. During this visit, the inspectors took into consideration the impact of any measures being taken to slow the spread of Coronavirus by the [setting/local authority/home/agency/school]. This has included the effect these have had on staffing arrangements [and the current attendance of the children]. (NB the latter square bracket text probably only needed for boarding provision). Inspection report for children’s home - monitoring visit: SC022880 9 The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: SC022880 10

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Children’s home details

Registered provider: Ingleside Children’s Home Limited

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Children’s home details

Registered provider address: 2 Wheeleys Road, Edgbaston, Birmingham B15 2LD

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Inspector

Kevin Whatley, Regulation Inspection Manager Inspection report for children’s home - monitoring visit: SC022880 11 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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