Children's home run by 4 Keys Care Ltd

Inspection report for children’s home - monitoring visit: 2502009 1

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4 Keys Care Ltd

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned home provides care and accommodation for up to six children and young people. The home provides care and accommodation for children and young people who have emotional and/or behavioural difficulties. There is currently no registered manager. The previous registered manager is no longer employed by the organisation.

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This monitoring visit

Monitoring activity has been carried out to assess the provider’s compliance with a notice to restrict accommodation at the setting and two compliance notices, set under regulation 12 (the protection of children standard) and regulation 13 (the leadership and management standard).

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This monitoring visit

As a result of the current COVID-19 (coronavirus) crisis, no visit was made to the setting. Monitoring of the setting was carried out through a series of calls to the provider, written submissions from the provider, contact with the placing local authority and contact with local safeguarding partners. This report was compiled following evaluation of the above.

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This monitoring visit

At the home’s interim inspection on 18 February 2020, it was found to have declined in its effectiveness. There had been insufficient progress in meeting the requirements set at the last inspection. These requirements were reset and new requirements added. The registered manager left her employment shortly after this inspection. In light of this situation, accommodation at the home was restricted and two compliance notices were issued.

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This monitoring visit

On 26 February 2020, Ofsted received an action plan from the provider, outlining the work being carried out to meet the steps that are set out in the compliance notices. Contact was maintained with the provider to establish what progress was being made. In addition to this, contact was made with the placing local authority and with Inspection report for children’s home - monitoring visit: 2502009 2 the host local authority’s designated officer. The independent regulation 44 visitor’s reports have also been reviewed.

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This monitoring visit

Sufficient work had been carried out to address the concerns as outlined in the two compliance notices. Therefore, the two compliance notices are now met.

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This monitoring visit

The current restriction of accommodation remains appropriate and will be reviewed before it expires on 15 May 2020.

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Recent inspection history

Inspection date Inspection type Inspection judgement 18/02/2020 Interim Declined in effectiveness 28/08/2019 Full Requires improvement to be good Inspection report for children’s home - monitoring visit: 2502009 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The care planning standard is that children— receive effectively planned care in or through the children’s home. In particular, the standard in paragraph (1) requires the registered person to ensure— that each child’s relevant plans are followed. that staff help each child to access and contribute to the records kept by the registered person in relation to the child. (Regulation 14 (1)(a)(2)(c)(f)) 15/04/2020

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Requirement Due date

The children’s views, wishes and feelings standard is that children receive care from staff who— take their views, wishes and feelings into account in relation to matters affecting the children’s care and welfare and their lives. In particular, the standard in paragraph (1) requires the registered person to— ensure that staff— ascertain and consider each child’s views, wishes and feelings, and balance these against what they judge to be in the child’s best interests when making decisions about the child’s care and welfare; help each child to express views, wishes and feelings; regularly consult children, and seek their feedback, about the quality of the home’s care; ensure that each child— is enabled to provide feedback to, and raise issues with, a relevant person about the support and services that the child receives. (Regulation 7 (1)(c)(2)(a)(i)(ii)(iii)(iv)(b)(i)) 15/04/2020 Inspection report for children’s home - monitoring visit: 2502009 4

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety. The registered person may only— employ an individual to work at the children’s home; if the individual satisfies the requirements in paragraph (3). The requirements are that— full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1)(2)(a)(3)(d)) 01/05/2020

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Requirement Due date

The registered person must ensure that all employees— receive practice-related supervision by a person with appropriate experience. (Regulation 33 (4)(b)) 01/05/2020

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Requirement Due date

The registered person must maintain records ("case records") for each child which— include the information and documents listed in Schedule 3 in relation to each child; are kept up to date; and are signed and dated by the author of each entry. (Regulation 36 (1)(a)(b)(c)) 15/04/2020

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Information about this inspection

Ofsted is aware of the challenges that COVID-19 is currently posing to those we regulate. During this monitoring, the inspectors took into consideration the impact of any measures being taken to slow the spread of COVID-19 by the home. This has included the effect these have had on staffing arrangements.

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Information about this inspection

The purpose of this monitoring activity was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection. This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 2502009 5

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Children’s home details

Registered provider address: 18 Hoffmans Way, Chelmsford, Essex CM1 1GU

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Children’s home details

Responsible individual: Tony Clarke-Holland

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Inspector

Sarah Orriss, social care inspector Inspection report for children’s home - monitoring visit: 2502009 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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