Children's Home run by Osei Minkah Care Ltd in Wolverhampton

Inspection report for children’s home - monitoring inspection: 1277449 1

p.1

Osei Minkah Care Limited

Monitoring inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

This provider is registered to provide care and accommodation to five young people with learning disabilities and/or mental disorders. The home is dual registered with the Care Quality Commission.

p.1

Information about this children’s home

A qualified registered manager is in post.

p.1

This monitoring inspection

The home was inspected on 3 to 4 December 2019 and judged inadequate in all areas. This was the home’s second inadequate judgement since being registered with Ofsted in 2018.

p.1

This monitoring inspection

A monitoring inspection was carried out on 13 January 2020. The monitoring inspection was to review progress made with the compliance notice that had been issued following the last full inspection. The inspection also reviewed the progress managers and staff had made in improving the home’s conditions. The compliance notice was not met. Three further compliance notices were issued as a result of this inspection relating to the home environment, physical interventions and safeguarding.

p.1

This monitoring inspection

This inspection took place to review the three compliance notices and eight requirements. Due to the COVID-19 pandemic Ofsted did not physically visit the home. The inspector gathered evidence in several different ways, including talking to the registered manager, staff and local authority staff responsible for children living at the home. The registered manager also provided electronic documents for the inspector to review.

p.1

This monitoring inspection

As a result of this inspection, Ofsted deems that the provider has met the three compliance notices raised at the monitoring visit in January. In addition, managers have taken sufficient action to address the requirements raised. Inspection report for children’s home - monitoring inspection: 1277449 2 The registered manager now ensures that repairs to the home are undertaken quickly. This has improved the home’s conditions. Further work is needed so that young people live in a homely and comfortable environment. A recommendation is raised to support ongoing improvements to the home. Staff consult young people about the improvements that are being made and they have their say.

p.1

This monitoring inspection

New recording systems have been introduced by the registered manager for staff to document incidents requiring physical intervention. The quality of records has improved, as has the registered manager’s oversight of such incidents. The registered manager now has a more analytical view of incidents, enabling her to better understand patterns and trends. This insight is helping her and the staff to support the young people more effectively. Work to develop consistency in record- keeping and embed these changes is ongoing.

p.2

This monitoring inspection

The registered manager has implemented new documents and processes to improve how staff respond to safeguarding incidents. This has been discussed with staff in individual supervisions and team meetings. The effectiveness of these measures is not known because they are new and not yet tested.

p.2

This monitoring inspection

The registered manager has reviewed the induction process for new staff. A new induction booklet has been created to ensure that new staff have a clear understanding about what is required. This booklet has not yet been used because it is a new initiative and so its effectiveness is unknown.

p.2

This monitoring inspection

Managers are meeting regularly to discuss improvements that are needed. They are communicating what is required with the staff team. As a result of this inspection, it is evident that tentative progress is being made. New ideas and processes are being implemented to promote safer and improved practice. However, the long-term effectiveness of these measures will need to be reviewed to ensure that they are successful in driving forward positive change.

p.2

This monitoring inspection

The home does have external monitoring processes in place. An independent visitor visits the home each month. She produces a report that is balanced and identifies areas of progress and improvement. This assists the registered manager in reviewing the quality of care provided and making improvements when needed.

p.2

This monitoring inspection

The quality and content of staff supervision has improved. Staff have action plans after each supervision to progress their practice. This shows that consideration has been given to previous concerns raised. The effectiveness and consistency of the improvements need to be maintained over a sustained period. Inspection report for children’s home - monitoring inspection: 1277449 3

p.2

Recent inspection history

Inspection date Inspection type Inspection judgement 03/12/2019 Full Inadequate 27/08/2019 Full Inadequate Inspection report for children’s home - monitoring inspection: 1277449 4

p.3

Recommendations

 Ensure young people live in an environment which meets their basic day to day needs. (‘Guide to the Children’s Homes regulations including the quality standards’, page 15, paragraph 3.7) In particular, make improvements around the house to create a homelier environment for children.

p.4

Information about this inspection

The purpose of this inspection was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

p.4

Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

p.4

Information about this inspection

Due to the COVID-19 pandemic Ofsted did not physically visit the home.

p.4

Children’s home details

Registered provider: Osei Minkah Care Ltd

p.4

Children’s home details

Registered provider address: Trilogy Suite, 9 Church Street, Wednesfield, Wolverhampton, Staffordshire WV11 1SR

p.4

Inspector

Lisa O’Donovan, social care inspector Inspection report for children’s home - monitoring inspection: 1277449 5 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

p.4

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit http://www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.5

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.5

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: http://www.gov.uk/ofsted

p.5