Children's Home run by Resolute Care in Derbyshire

Inspection report children's home: 2539688 1 Registered provider: Resolute Care Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is operated by a private company. The home provides care for up to three children and young people who have social and/or emotional difficulties.

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Overall experiences and progress of

children and young people, taking into account

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Good

How well children and young people are helped and protected Outstanding

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Good

The effectiveness of leaders and managers Good

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Good

The children’s home provides effective services that meet the requirements for good.

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Good

Date of last inspection: This is the first inspection since registration

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Good

Overall judgement at last inspection: Not applicable

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Good

Enforcement action since last inspection: None Inspection report children's home: 2539688 2

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Inspection date Inspection type Inspection judgement

N/A Inspection report children's home: 2539688 3

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Overall experiences and progress of children and young people: good

Young people confirm that they enjoy living in this home. The routines of the home are designed to replicate family life. Relationships with the staff team are mutually respectful and caring. Young people feel valued and loved. Staff help young people to do well at school, providing good guidance and advice. Staff have effective daily communication with education providers about young people. Young people have excellent attendance and are progressing in line with their education plans. Young people flourish because of the care that they receive. Involvement in charitable work promotes community participation and generates improved self- esteem. Staff support and encourage participation at clubs and groups. Young people especially enjoy spending time with the pets that staff bring to work. Healthcare is a priority in this home. Staff are proactive and work collaboratively with a range of healthcare professionals. Young people’s health outcomes are

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Overall experiences and progress of children and young people: good

maximised because of this effective partnership work. Staff seek young people’s views regularly. This enables young people to make suggestions about their care and to quickly raise any concerns that they might have with staff. However, the home does not have a telephone for young people’s sole use. This limits their ability to report a concern or make an external complaint. The physical environment is maintained to a high standard. Young people enjoy living in a spacious, comfortable home. Young people personalise their bedrooms. This means that their private space reflects their individual personalities and preferences. However, bedrooms do not have a lockable storage area for young people to keep personal or private items.

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outstanding

Safeguarding practice continues to be excellent. Young people are safe and say that they feel safe. Risk assessments are in place for each young person and risk management strategies are well understood by staff. Risk management strategies are regularly reviewed so that young people can enjoy increasing levels of independence as they develop safer behaviours. Behaviour management is very effective. The use of physical intervention is minimal. It is only used where young people are putting themselves or others at risk. Managers check records of physical intervention to ensure that interventions are safe and effective. There have been no incidents of young people going missing from the home. This is a reflection of the fact that young people want to be with the staff. However, staff are knowledgeable about how best to respond if young people do go missing. Inspection report children's home: 2539688 4 Young people confirm that there is no bullying in the home. They say that they get

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outstanding

on well together most of the time and can speak with staff if they are worried about their interactions with other young people. Staff benefit from a rigorous programme of safeguarding training. The scope and depth of this training gives the team a very good understanding of safeguarding issues. Training enables staff to recognise and respond to a range of safeguarding situations.

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The effectiveness of leaders and managers: good

The registered manager is experienced and suitably qualified. He has extensive experience of working with young people in residential care. The responsible individual and director provide effective senior leadership. This management team is passionate about the home. It strives to ensure that all young people benefit from the highest standards of care. Most professionals verify that young people make very good progress and praise this home. However, in one case, partnership work with a placing authority was not as good as it could have been. This resulted in a poorly matched placement. The placement ended with an emergency move to a new placement. Supervision and training arrangements are excellent. Staff feel fully supported and enjoy working in this home. Staff share the ethos and vision of this home, and are highly motivated to deliver the model of ‘authentic’ care. Meticulous internal and external quality assurance systems provide managers with

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The effectiveness of leaders and managers: good

detailed analysis of the care provision. This means that leaders and managers have a clear understanding of the home’s strengths and weaknesses. Clear plans are in place to ensure continual improvement. Inspection report children's home: 2539688 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

In meeting the quality standards, the registered person must, and must ensure that staff— if the registered person considers, or staff consider, a placing authority’s or a relevant person’s performance or response to be inadequate in relation to their role, challenge the placing authority or the relevant person to seek to ensure that each child’s needs are met in accordance with the child’s relevant plans; and seek to develop and maintain effective professional relationships with such persons, bodies or organisations as the registered person considers appropriate having regard to the range of needs of children for whom it is intended that the children’s home is to provide care and accommodation. (Regulation 5 (c)(d)) 27/03/2020

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Requirement Due date

The care planning standard is that children— receive effectively planned care in or through the children’s home; and have a positive experience of arriving at or moving on from the home. (Regulation 14 (1)(a)(b)) 27/03/2020

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Requirement Due date

Subject to paragraph (5) of regulation 22, the registered person must ensure that children are provided at all reasonable times with access to the following facilities which they may use without reference to persons working in the home— a telephone on which to make and receive telephone calls in private. (Regulation 22 (3)(a)) 27/03/2020

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Recommendations

 Children should be provided with appropriate furniture, such as a lockable cabinet or drawers to securely store personal items, including any personal information. (‘Guide to the children’s homes regulations including the quality standards’, page 16, paragraph 3.19) Inspection report children's home: 2539688 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the ‘Social care common inspection framework’. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children's home: 2539688 7

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Children’s home details

Registered provider address: 6th Floor, City Gate East, Toll House Hill, Nottingham NG1 5FS

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Inspector

Amanda Ellis, Social Care Inspector Inspection report children's home: 2539688 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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