Phoenix4Training LLP

Phoenix4Training LLP Monitoring visit report

p.1

Name of lead inspector: Martin Hughes, Ofsted Inspector

p.1

Type of provider: Independent learning provider

p.1

Address: Unit 2F Suite 7 Sussex Manor Business Park Gatwick Road Crawley West Sussex RH10 9NH Monitoring visit: Phoenix4Training LLP, 4 March 2020

p.1

Context and focus of visit

From October 2018, Ofsted undertook to carry out monitoring visits to all newly directly funded providers of apprenticeship training provision which began to be funded from April 2017 or after by ESFA and/or the apprenticeship levy. This follow- up safeguarding monitoring visit has been carried out consequent to the provider being found to be making insufficient progress with respect to safeguarding at their previous monitoring visit. It follows the arrangements outlined in the Further education and skills inspection handbook.

p.2

Context and focus of visit

The focus of this visit is only on the safeguarding theme below.

p.2

Context and focus of visit

Phoenix4Training LLP (P4T) was established in 2007, offering a range of commercial training and funded training to the health and social care sector and the growing distribution sector. In March 2017, P4T received funding directly from the ESFA to deliver apprenticeships. Training takes place at employers’ premises through one-to- one coaching sessions. At the time of this safeguarding monitoring visit, P4T delivers training to 47 apprentices. The apprenticeship levy funds 16 of these apprentices. Three apprentices are 16 to 18 years of age. The vast majority are on apprenticeship frameworks at levels 2 and 3 in a range of vocational pathways, including customer service, team leading, and performing manufacturing operations. Almost half of the apprentices speak English as an additional language.

p.2

Reasonable progress

Leaders and managers have worked quickly and effectively to correct and deal with concerns identified at the monitoring visit in November 2019. They established a suitable post-monitoring visit safeguarding action plan and swiftly initiated an appropriate range of activities. The designated safeguarding officer (DSO) has now completed relevant training at level 3.

p.2

Reasonable progress

Leaders have established relevant safeguarding policies and procedures. Staff and apprentices know how to report safeguarding concerns. Leaders and managers discuss safeguarding in detail at monthly meetings, contacting employers frequently to check on the safety of apprentices.

p.2

Reasonable progress

Managers have established appropriate links with local authorities and adult safeguarding teams in the areas where apprentices work. Managers have also simplified documentation given to apprentices. They make sure that apprentices for whom English is an additional language can understand it. Monitoring visit: Phoenix4Training LLP, 4 March 2020 Apprentices know how to keep themselves safe at work and in their local area. They demonstrate a good understanding of a range of radicalisation and extremism concerns in their local area. They recall specific training they have received on people trafficking and county lines. Apprentices feel confident to report concerns to the police or to P4T’s safeguarding officers. Managers carefully monitor and review apprentices’ progress in completing four online training units.

p.2

Reasonable progress

Leaders make appropriate background checks before appointing staff. In accordance with the company’s recruitment and safeguarding policies, leaders ensure that all staff are Disclosure and Barring Service checked. Monitoring visit: Phoenix4Training LLP, 4 March 2020 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

p.3

Reasonable progress

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk .

p.4

Reasonable progress

You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence/ , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.4

Reasonable progress

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.4

Reasonable progress

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.4