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Early years · Early years complaint outcome

The Natural Childcare Company - Shirley

Inspected 3 Feb 2020 · URN 2496930

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Summary

No overall grade in this framework

What we read, and from where

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  • Inspection datesingle source

    3 Feb 2020

  • URN verified

    2496930

Page 1 of 2
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

−33Criticalmore positive than 70% of reports of this type

In line with other reports of this type.

Praiseconsistentlyeffectivesensitive
Criticismconcernsnot metbelow

How the report reads, start to finish

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Findings positive critical

Strengths

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No standout praise found.

Concerns

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Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
2
Words of findings
307
about usual (typical 281)
Reading level
Hard
Flesch 42, typical 42
Average sentence
19 words
Next steps
1
typical 1
Hedged sentences
6%
“some”, “not always”, “most”…

Where the words go

Findings 100%

Full report text

Summary of outcome

All early years providers must meet the legal requirements in the 'Statutory framework for the early years foundation stage', which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework . If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right. On 13 January 2020 we received concerns that this provider was not meeting some of these requirements. We carried out an unannounced visit on 28 January 2020 where we found requirements relating to staffing arrangements, the settling in of new children and staff supervision were not met. We have issued a Notice to Improve. This is a notice that requires the provider to take the actions below by 10 March 2020. The provider will be able to give parents further information about this.

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Summary of outcome

ensure that the staffing arrangements across the nursery consistently meet the needs of all children attending;

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Summary of outcome

improve the current settling in procedures so that all key persons are able to offer their key children good quality experiences from the outset;

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Summary of outcome

provide effective coaching and supervision for all staff to ensure that they have regular opportunities to discuss sensitive issues and share their views, and act on these as appropriate, to foster a culture of mutual support and team work across the provision.

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Summary of outcome

The provider has written to us outlining the action that has been taken. We are satisfied that the provider has taken sufficient action to meet requirements. The provider remains registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements. We publish details of complaints for five years commencing on the date we complete our investigation.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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