Children's home run by Compass Children’s Homes Northeast Limited in North Tyneside

Inspection report children’s home: SC403472 1 SC403472 Registered provider: Artemis Support Limited Interim inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is run by a private organisation. It is registered to care for up to three children or young people who may have social and/or emotional difficulties or learning disabilities. The home closed for four months during 2019 during which time refurbishment took place. The home re-opened with a change in the conditions of registration, to include children and young people with learning disabilities.

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Information about this children’s home

The manager was registered with Ofsted in November 2019 and is working towards the appropriate qualification.

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Inspection date: 11 February 2020

Judgement at last inspection: requires improvement to be good

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Inspection date: 11 February 2020

Enforcement action since last inspection: none Inspection report children’s home: SC403472 2

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children and young people since the most recent full inspection

This home was judged requires improvement to be good at the last full inspection. At the interim inspection, Ofsted judges that it has improved effectiveness.

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children and young people since the most recent full inspection

The refurbishments to the home were carried out to a high standard. The home is warm and welcoming. It is far less institutional than it was at the time of the last inspection. This is a significant improvement. Staff morale is high, and members of staff are invested in the home. As a result, the child is being cared for by an enthusiastic staff team in a home that is appropriate to his needs.

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children and young people since the most recent full inspection

The child has made good progress since coming to live in the home. He has built strong relationships with members of staff and responds well to the care they provide. He works with members of staff about matters that are important to him. He is developing insight into some of the issues he has experienced previously. He is showing signs of being able to reflect on his emotional responses to challenges he faces. As a result, he is happier, safer and learning to make choices that are in his best interests.

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children and young people since the most recent full inspection

Members of staff generally manage the behaviour of the child well. They implement clear routines and boundaries to encourage positive behaviour. The number of incidents in which he has been involved is small. This is evidence of significant progress from his starting points. On occasion, members of staff lock one room in the home, to help manage his morning routines. This reinforces an institutional approach to caring for children. The registered manager accepts this is not appropriate. She is taking steps to change this practice.

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children and young people since the most recent full inspection

The child’s health has improved significantly in this home. A longstanding medical condition is stable. Members of staff are trained in the effective management of the condition. They work closely with specialists involved in his care and understand potential triggers. The child is happy at this remarkable progress, which helps him to feel settled and content.

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children and young people since the most recent full inspection

The planning that took place before the child moved into the home was detailed and effective. Members of staff learned about the child’s needs and sought his views. Early contact was made with other professionals involved in his care. Because of this preparation, the child experienced a positive move to his new home.

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children and young people since the most recent full inspection

The registered manager leads the home effectively. She understands the progress that the child is making. She ensures that members of the professional network carry out their responsibilities fully. She escalates concerns if they do not. This means that there is minimal delay in ensuring that services are in place to meet the needs of the child. This is good progress from the previous inspection. Inspection report children’s home: SC403472 3 The registered manager is developing monitoring and review processes. A senior manager is supporting her, to ensure that these processes are effective. The recent quality of care report does not meet regulation. The registered manager understands where her practice falls short and she is committed to making the required changes.

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children and young people since the most recent full inspection

The staff team is trained to meet the specific needs of the child. The registered manager has arranged more training to enhance the knowledge in the staff team. As a result, the child is being cared for by members of staff who have the knowledge and skills to perform well.

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children and young people since the most recent full inspection

Members of staff are supported to carry out their roles to a high standard. The registered manager supervises all members of staff regularly. She encourages staff to reflect on practice issues and their experiences of working in the home. Members of staff report feeling valued by their manager and enjoying their roles. Inspection report children’s home: SC403472 4

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Inspection date Inspection type Inspection judgement

30/04/2019 Full Requires improvement to be good 05/03/2019 Interim Improved effectiveness 23/10/2018 Full Requires improvement to be good 13/02/2018 Full Good Inspection report children’s home: SC403472 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must ensure that— children can access all appropriate areas of the children’s home’s premises. (Regulation 21 (b)) In particular, rooms should not be locked to manage behaviour. 30/04/2020

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Requirement Due date

The registered person must complete a review of the quality of care provided for children (“a quality of care review”) at least once every 6 months. In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating— the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it. The system referred to in paragraph (2) must provide for ascertaining and considering the opinions of children, their parents, placing authorities and staff. (Regulation 45 (1)(2)(b) and (5)) 31/05/2020

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Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the ‘Social care common inspection framework’. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC403472 6

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Children’s home details

Registered provider: Artemis Support Limited

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Children’s home details

Registered provider address: 17 Queens Lane, Newcastle upon Tyne, Tyne and Wear NE1 1RN

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Inspector

Jane Titley, Social Care Inspector Inspection report children’s home: SC403472 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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