Children's home run by ROC Family Time Ltd

Inspection report children’s home: 2517184 1 Registered provider: Roc Family Support Limited Interim inspection Inspected under the social care common inspection framework

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Information about this children’s home

This private children’s home is registered to provide care and accommodation for up to two children and/or young people who may have emotional and/or behavioural difficulties. The manager is suitably qualified and was registered with Ofsted when the home opened in March 2019.

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Information about this children’s home

Enforcement action since last inspection: none Inspection report children’s home: 2517184 2

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children and young people since the most recent full inspection

This home was judged good at the last full inspection.

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children and young people since the most recent full inspection

At the interim inspection, Ofsted judges that it has improved effectiveness.

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children and young people since the most recent full inspection

The young people are making progress. Their individual talents are nurtured so that they can achieve and experience success. Staff support the young people to participate in out of school activities. Young people use house meetings and key- worker sessions to make decisions about how they spend their time, as individuals and in a group. With encouragement and support from staff, young people try new activities and experiences. A young person wrote about a trip saying it was a ‘fabulous day’ and that they ‘loved laughing’. Young people’s achievements are celebrated, which means that they can have fun and develop their self-confidence. Staff help the young people to prepare for adulthood and to successfully move on from the children’s home. Staff create opportunities for young people to learn about independence, for example by grocery shopping, managing money and taking care of their home. The staff work in partnership with other professionals, family and

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children and young people since the most recent full inspection

friends to understand and meet the young people’s needs. When additional services may be beneficial but are not in place, staff challenge decisions and advocate on behalf of the young people. Preparing for independence helps young people feel valued and their involvement in the decision-making helps them to feel in control of what is happening in their life. The young people have positive relationships with staff and are encouraged to get along with people from different cultures. Staff help the young people to value diversity. Staff provide information and learning about other people’s beliefs and the negative impact of stereotyping on people’s lives. Through key-worker sessions, young people can think about their own views and what influences them. This means that the young people have a greater understanding of diversity and are more able to engage positively in their community. The manager is innovative and focused on providing a home where the young

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children and young people since the most recent full inspection

people can reach their full potential. She is empowered by the leadership team to make changes which have a positive impact on the quality of care for the young people. The leaders and managers have monitoring systems which are effective and track young people’s progress. They are able to identify themes and areas where young people require additional support. Young people are at the centre of planning and their well-being is a priority. Young people experience good-quality care from a stable staff team. Staffing changes and sickness levels are very low. A holiday cover member of staff has joined the team. This ensures continuity of care and avoids the use of agency staff or staff who are unfamiliar to the young people. Staff feel positive about their work with the young people and the difference this makes. Inspection report children’s home: 2517184 3 Young people are supported to talk about their feelings and how they can express

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children and young people since the most recent full inspection

them safely. They can use sensory boxes to help them cope at difficult times. Staff endeavour to use positive behaviour management techniques, and records show that restraint has not been carried out in the home since it opened. While restraint remains an option for behaviour management in the home, all staff should be suitably trained to ensure that they comply with regulations. Young people have risk assessments which are individual and up to date. Where they need additional support to be safe, staff work with the young people to help them understand danger and create plans to minimise the risk of harm. This helps young people to be safer and influence what happens in their life. Inspection report children’s home: 2517184 4

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Inspection date Inspection type Inspection judgement

23/07/2019 Full Good Inspection report children’s home: 2517184 5

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Recommendations

 The registered person is responsible for ensuring that all their staff have been adequately trained in the principles of restraint and any restraint techniques appropriate to the needs of the children the home is set up to care for as defined in the home’s Statement of Purpose. (‘Guide to the children’s homes regulations including the quality standards’, page 49, paragraph 9.57).

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Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the ‘Social care common inspection framework’. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards.’ Inspection report children’s home: 2517184 6

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Children’s home details

Registered provider: Roc Family Support Limited

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Children’s home details

Registered provider address: Hope House, Burnhope, Newton Aycliffe, Durham DL5 7ER

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Inspector

Catherine Heron, Social Care Inspector Inspection report children’s home: 2517184 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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