Foundations Stalybridge

Inspection report for residential family centre: Foundations Stalybridge 1 Foundations Stalybridge Progressive Care Limited Inspected under the social care common inspection framework

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Information about this residential family centre

This residential family centre is registered to accommodate up to seven families at any one time. The residential family centre is privately owned. Families access the centre at the direction of the court and/or the local authority, for the purposes of assessment. The manager is not registered but has submitted an application which has been received by the regulator. The manager does not yet have a relevant level 5 qualification but intends to start this imminently.

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Overall experiences and progress of

children and parents, taking into account good

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Overall experiences and progress of

How well children and parents are helped and protected good

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Overall experiences and progress of

The effectiveness of leaders and managers good

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Overall experiences and progress of

The residential family centre provides effective services that meet the requirements for good.

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Overall experiences and progress of

Date of previous inspection: 12 November 2019

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Overall experiences and progress of

Overall judgement at last inspection: inadequate

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Overall experiences and progress of

Enforcement action since last inspection: Compliance notices were served under regulation 8, regulation 12 and regulation 13A following the full inspection on 12–13 November 2019. A monitoring visit took place to monitor the centre’s progress against the regulation 12 compliance notice on 18 December 2019, after which this compliance notice was deemed to have been met. At this full inspection, the centre’s compliance with the regulation 8 and regulation 13A notices were monitored. Inspection report for residential family centre: Foundations Stalybridge 2

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Overall experiences and progress of children and parents: good

The centre now provides good care and support to families placed there for the purposes of assessment. The care delivered is in line with the centre’s statement of purpose, which is now up to date. The quality of care and support has significantly improved since the last full inspection.

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Overall experiences and progress of children and parents: good

The parenting assessments reviewed as part of this inspection were clearly informed by the work undertaken with the parents while they resided at the centre. The direct work was relevant to their presenting issues. Assessment recommendations were in line with the evidence gathered during the assessment process. Since the last full inspection, two families have been discharged with a positive outcome to their assessment. They now reside in the community with their children.

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Overall experiences and progress of children and parents: good

Parents reported that they were clear about the assessment process. They understood how they were performing in relation to their assessment objectives. There was good evidence of parental consultation through a variety of forums. Parents now have four-, eight- and 12-week consultation sessions with support workers. This allows them to express their views about their time in the centre and to check their understanding of their progress.

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Overall experiences and progress of children and parents: good

The centre is sufficiently staffed. Residents reported that they have positive relationships with staff. They also said that staff have sufficient time to give them individual attention. Observations during the inspection supported this, and staff were seen to be visible and attentive to parents’ and babies’ needs.

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Overall experiences and progress of children and parents: good

Staff have increased confidence in their roles. They have received extensive support to develop their skills. Managers have provided training and workshops for staff to improve their understanding of their roles and of how to meet the families’ needs. Staff spoken to were both confident and competent.

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How well children and parents are helped and protected: good

Children and parents are safe. Their risks are understood and recorded. Staff are familiar with each resident’s risks and know what steps to take to promote their welfare and safety.

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How well children and parents are helped and protected: good

Staff have the ability to recognise safeguarding issues. They presented as confident when asked about what actions they would need to take should a risky situation arise. Staff value the support provided to them through training sessions, workshops, team meetings and supervision. They feel that this has helped them to improve their safeguarding practice.

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How well children and parents are helped and protected: good

Only one significant safeguarding incident has occurred since the centre was last inspected. This incident was both well managed and well recorded. The incident was resolved without harm coming to anyone. The incident was notified to the regulator. Inspection report for residential family centre: Foundations Stalybridge 3 Managers now write matching impact risk assessments for any new admissions to the centre. Managers had correctly identified that a father who had been referred presented a risk that was not manageable within the centre and declined to offer him a placement. This evidences proactive and effective risk management.

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How well children and parents are helped and protected: good

Daily logs are now recorded in much greater detail. This enables the reader to understand the incidents that have happened and how staff have responded. This ensures that any incidents that do occur are clearly evidenced for future reference and for inclusion within the parent’s assessment. The logs also evidence that staff are regularly checking on parents, either directly or via CCTV as agreed in their plans. Similarly, incident reports are now much more detailed and on pro-forma which are suitable for purpose.

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How well children and parents are helped and protected: good

Medication administration sheets have been altered to reflect the quantity of medication stored both prior to, and post-administration. This ensures that staff know whether medications have been taken by parents and children as prescribed.

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How well children and parents are helped and protected: good

Although only one placing authority gave feedback for this inspection, its staff did not have any concerns about the safety of the parent and child in the placement. They were happy with the assessment work carried out so far. They stated that staff communicate with them about any concerns or safeguarding issues.

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How well children and parents are helped and protected: good

The centre has sufficient staff to accommodate any emergency situation arising. There have been no such emergencies in the time since the last full inspection, so this has not yet been tested. However, rotas showed that there were sufficient staff to care for the residents currently in placement and respond to any emerging situation.

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How well children and parents are helped and protected: good

Managers spoken to as part of this inspection presented as confident in their understanding of the safeguarding needs of the parents and children in placement. They had taken appropriate action to improve the staff team’s understanding and ability to safeguard children and their parents, as well as improving the way that any incidents are documented.

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How well children and parents are helped and protected: good

There have been no significant safeguarding incidents (other than the one which was notified) since the last full inspection. There have been no incidents of going missing, no harm caused to children, no neglect of children’s needs and no physical interventions.

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The effectiveness of leaders and managers: good

The centre’s manager has applied to the regulator to be registered and is now awaiting her registration interview. Management has been stable since the last full inspection. A wider management team from within the organisation has been pivotal in providing the additional support and training needed to raise standards in the centre. Inspection report for residential family centre: Foundations Stalybridge 4 Management oversight of all records has improved. Managers evaluate and comment on most records produced by staff and read all records and documentation. Managers, therefore, have a much better grasp of the day-to-day issues that arise and of how staff respond to these. This gives them a better understanding of the strengths and weaknesses of the staff team and the presenting issues of the residents.

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The effectiveness of leaders and managers: good

Staff morale is hugely improved. Staff feel that managers invest in and trust them. Staff feel that they have much better support and training which helps them understand the depth and complexity of their role in supporting the families. Staff feel accountable and responsible; they take pride in their work and are keen to express how far they have come.

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The effectiveness of leaders and managers: good

Staff are now supervised regularly. They value this support and make good use of it. Supervision records show a good level of detail and that reflective practice is now an integral part of the process. Staff induction is also of a good quality. New staff do shadow shifts until they, and managers, are confident in their ability to fulfil their role. Staff now say that they feel very well supported, and that their contribution is valued.

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The effectiveness of leaders and managers: good

There are good monitoring systems in place. Internal audits occur frequently, and monthly external visits are taking place which managers find extremely useful. Clear actions are identified where deficits are noted and remedial action taken. This helps managers to have a good level of understanding about the home’s strengths and areas for further development.

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The effectiveness of leaders and managers: good

At this inspection, both compliance notices were deemed to have been met, as well as all the requirements made at the previous inspection. The organisation as a whole has supported and resourced this centre to make holistic improvements and to provide a much better service.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and parents using the 'Social care common inspection framework'. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Residential Family Centre Regulations 2002 and the national minimum standards. Inspection report for residential family centre: Foundations Stalybridge 5

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Residential family centre details

Registered provider: Progressive Care Limited

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Residential family centre details

Registered provider address: 51 Attercliffe Common, Sheffield S9 2AE

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Residential family centre details

Email address: shabir.ali@progressivecare.co.uk

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Inspector

Mrs Bamber, Social Care Inspector Inspection report for residential family centre: Foundations Stalybridge 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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