Children's Home run by Clouds Children’s Care Ltd in Derbyshire

Inspection report children’s home: 2495504 1 Registered provider: Clouds Children’s Care Limited Interim inspection Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home provides care for one child with behavioural, emotional and social difficulties. The home is owned by a private provider and was registered in October 2018. The registered manager holds the appropriate qualification.

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Inspection date: 15 January 2020

Date of last inspection: 18 September 2019

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Inspection date: 15 January 2020

Judgement at last inspection: requires improvement to be good

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Inspection date: 15 January 2020

Enforcement action since last inspection: none Inspection report children’s home: 2495504 2

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children and young people since the most recent full inspection

This home was judged requires improvement to be good at the last full inspection. At the interim inspection, Ofsted judges that it has sustained effectiveness.

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children and young people since the most recent full inspection

Since the last inspection, there has been mixed progress in addressing the shortfalls identified at the full inspection.

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children and young people since the most recent full inspection

The deputy manager has returned to work following a period of absence. The manager reports that there has been a recent appointment of a senior manager to provide additional support and oversight to the management team in the home. It is too early to assess the impact of this additional management capacity to improved effectiveness in the home.

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children and young people since the most recent full inspection

There is better information sharing and communication with the child’s education setting and with the placing local authority. This supports staff to understand and meet the child’s needs.

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children and young people since the most recent full inspection

Health appointments and records are up to date. The administration of medication and oversight of practice are better. The deputy manager is developing competency training to maintain improved practice.

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children and young people since the most recent full inspection

Staff have identified an emerging concern regarding substance misuse. They have referred to a local resource to provide assessment and interventions. This will need a robust, joined-up approach with partners and careful monitoring to ensure that this concern does not escalate.

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children and young people since the most recent full inspection

Currently, relationships between staff and the child are varied. There have been a small number of incidents involving threatening behaviour by the child towards some staff. Staff generally manage these incidents well and they do not escalate to notifiable incidents.

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children and young people since the most recent full inspection

Staff have received safeguarding training and behaviour management training. This inspection found that further training and development is required to support staff and managers to respond effectively when progress is not sustained. There has been inconsistent education attendance and insufficient progress in supporting the child to develop independence skills. This is the main purpose of the child’s placement and care plan.

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children and young people since the most recent full inspection

There has been one allegation since the previous inspection. Child protection procedures have been followed and processes have concluded in a timely way. However, there has been no feedback to the child and the manager has not yet shared learning from this allegation, or a previous allegation, to support safe care in the home. Inspection report children’s home: 2495504 3 The managers have developed and implemented an escalation policy to ensure that placing authorities and/or partners are challenged effectively if signficant information is not shared from the start and if there is delay in providing essential resources to support children’s progress.

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children and young people since the most recent full inspection

It is not clear that managers have a realistic view of the strengths and areas for development within the home. Managers need to develop more effective oversight of the difference the home is making to children’s progress and welfare. There remains a concern about managers’ aspirations for children’s lived experiences and progress. Inspection report children’s home: 2495504 4

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Inspection date Inspection type Inspection judgement

18/09/2019 Full Requires improvement to be good Inspection report children’s home: 2495504 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure— that staff—

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Requirement Due date

support each child’s learning and development, including helping the child to develop independent study skills and, where appropriate, helping the child to complete independent study;

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Requirement Due date

understand the barriers to learning that each child may face and take appropriate action to help the child to overcome any such barriers;

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Requirement Due date

help each child to understand the importance and value of education, learning, training and employment;

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Requirement Due date

promote opportunities for each child to learn informally;

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Requirement Due date

help each child who is above compulsory school age to participate in further education, training or employment and to prepare for future care, education or employment; and

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Requirement Due date

help each child to attend education or training in accordance with the expectations in the child’s relevant plans.

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Requirement Due date

(Regulation 8 (1)(2)(a)(ii)(iii)(iv)(v)(ix)(x)) 24/02/2020

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Requirement Due date

The health and well-being standard is that— the health and well-being needs of children are met;

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Requirement Due date

children receive advice, services and support in relation to their health and well-being; and

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Requirement Due date

children are helped to lead healthy lifestyles. 24/02/2020 Inspection report children’s home: 2495504 6 In particular, the standard in paragraph (1) requires the registered person to ensure— that staff help each child to—

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Requirement Due date

achieve the health and well-being outcomes that are recorded in the child’s relevant plans; and

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Requirement Due date

understand and develop skills to promote the child’s well- being.

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Requirement Due date

(Regulation 10 (1)(a)(b)(c)(2)(a)(iii)(iv)) The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

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Requirement Due date

an understanding about acceptable behaviour; and

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Requirement Due date

positive responses to other children and adults.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure— that staff—

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Requirement Due date

meet each child’s behavioural and emotional needs, as set out in the child’s relevant plans;

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Requirement Due date

help each child to develop socially aware behaviour;

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Requirement Due date

encourage each child to take responsibility for the child’s behaviour, in accordance with the child’s age and understanding; and

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Requirement Due date

help each child to understand, in a way that is appropriate according to the child’s age and understanding, personal, sexual and social relationships, and how those relationships can be supportive or harmful.

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Requirement Due date

(Regulation 11 (1)(a)(b)(c)(2)(a)(i)(ii)(iii)(vi)) 24/02/2020

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure— that staff—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if 24/02/2020 Inspection report children’s home: 2495504 7 necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

help each child to understand how to keep safe;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare; and

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Requirement Due date

are familiar with, and act in accordance with, the home’s child protection policies.

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Requirement Due date

(Regulation 12 (1)(2)(a)(i)(ii)(iii)(vi)(vii)) The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home; and

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home.

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Requirement Due date

(Regulation 13 (1)(a)(b)(2)(f)(h)) 24/02/2020

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Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the ‘Social care common inspection framework’. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Inspection report children’s home: 2495504 8 Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: 2495504 9

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Children’s home details

Registered provider: Clouds Children’s Care Limited

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Children’s home details

Registered provider address: 73 Francis Road, Edgbaston, Birmingham, Warwickshire B16 8SP

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Inspector

Cathey Moriarty, Social Care Inspector Inspection report children’s home: 2495504 10 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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