Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report children’s home: SC456857 1 SC456857 Registered provider: Cambian Childcare Limited Interim inspection Inspected under the social care common inspection framework

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Information about this children’s home

This is one of several children’s homes operated by a private company. The home is registered to provide care and accommodation for one child or young person who has emotional and/or behavioural difficulties.

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Information about this children’s home

If required, children and young people can access the organisation’s school.

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Information about this children’s home

The manager has been in post since March 2019 and is in the process of registering with Ofsted.

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Inspection date: 3 January 2020

Date of last inspection: 4 September 2019

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Inspection date: 3 January 2020

Enforcement action since last inspection: none Inspection report children’s home: SC456857 2

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children and young people since the most recent full inspection

This home was judged good at the last full inspection. At the interim inspection, Ofsted judges that it has sustained effectiveness.

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children and young people since the most recent full inspection

Suitable action has been taken to address one of the requirements made at the previous inspection. The registered manager has submitted to Ofsted a copy of the quality of care review report within regulatory timescales. This ensures that the regulator has a clear oversight of the home and any actions the manager intends to make to improve the service.

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children and young people since the most recent full inspection

A further requirement was made at the previous inspection in relation to the home providing a welcoming environment and damage caused by the young person being repaired quickly. The manager has frequently escalated requests to the maintenance team for repairs within the home to be completed quickly and to a suitable standard. However, the organisation has failed to ensure that damage is repaired effectively throughout the home.

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children and young people since the most recent full inspection

The young person has lived at the home since the last inspection. The relationships between staff and the young person are very positive. The young person told the inspectors that they are listened to by staff and that staff help them to sort their problems. For example, the young person’s wishes to increase contact with their family was agreed and this has now been implemented to take place every other month.

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children and young people since the most recent full inspection

Staff have a good understanding of the young person’s behaviour. The staff team receives regular guidance in team meetings from a mental health practitioner in how to support the young person to develop their emotional resilience. This has progressed well and has enabled the young person to make positive choices about risk-taking behaviour. For example, since the last inspection, there has been a reduction in physical intervention, physical aggression towards others and self-harm. Damage in the home has also significantly reduced.

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children and young people since the most recent full inspection

Since moving to the home, the young person has not been reported as missing. The young person has built up trust with the staff team and has progressed in terms of age-appropriate independence, for example the young person catches the bus to and from school daily, they have time to see friends locally and spend their pocket money at local shops. This is monitored well by the manager, which meets the independence needs of the young person.

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children and young people since the most recent full inspection

The staff team uses regular, planned individual placement sessions to build on the young person’s self-esteem and confidence. This has encouraged the young person to feel comfortable to plan horse riding lessons, singing lessons and to go out on activities such as swimming. This shows good progression, as previously the young person has refused to take part in activities and to socialise with others regularly. Inspection report children’s home: SC456857 3 The team has started a memory book to capture these achievements and memories for the young person to keep as a reminder of their time in the home.

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children and young people since the most recent full inspection

The young person continues to enjoy school and the routine associated with this. The young person sustains a full-time placement and their attendance is very good. Staff have a good relationship with teaching staff at the school. The young person’s education, health and care plan has not been updated for almost two years. The manager has raised this shortfall with the virtual school and the special educational needs coordinator at several meetings. However, this has not been escalated by the manager as a concern to senior managers to ensure that the plan is reviewed at the earliest opportunity to meet the needs of the young person.

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children and young people since the most recent full inspection

The team members are experienced and committed to the stability and security of the young person. They are led by a child-centred manager, who has a very good understanding of the young person and the risks they present. The manager monitors risk assessments well, ensuring that they are accurate and clear in their expectations to safeguard the young person. The manager has a very good relationship with professionals working with the young person and the social worker’s internal feedback about the placement is very positive. Inspection report children’s home: SC456857 4

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Inspection date Inspection type Inspection judgement

04/09/2019 Full Good 25/02/2019 Interim Improved effectiveness 29/05/2018 Full Requires improvement to be good 25/09/2017 Full Requires improvement to be good Inspection report children’s home: SC456857 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

In meeting the quality standards, the registered person must, and must ensure that staff—

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Requirement Due date

if the registered person considers, or staff consider, a placing authority’s or a relevant person’s performance or response to be inadequate in relation to their role, challenge the placing authority or the relevant person to seek to ensure that each child’s needs are met in accordance with the child’s relevant plans.

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Requirement Due date

Specifically, to challenge the placing authority when it fails to provide statutory information within reasonable timescales. 07/02/2020

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children; use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

meet the needs of each child; and enable each child to participate in the daily life of the home.

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Requirement Due date

(Regulation 6 (1)(a)(b) and (2)(c)(i)(ii))

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Requirement Due date

Specifically, the organisation must ensure that any damage caused by children is repaired effectively. 07/02/2020 Inspection report children’s home: SC456857 6

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Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the ‘Social care common inspection framework’. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC456857 7

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: Metropolitan House, 3 Darkes Road, Potters Bar EN6 1AG

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Inspector(s)

Cheryl Field, Social Care Inspector Paul Scott, Social Care Inspector Inspection report children’s home: SC456857 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector(s)

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Inspector(s)

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Inspector(s)

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