Children's Home run by Castle Homes Care Limited in Birmingham

Inspection report children’s home: SC377825 1 SC377825 Registered provider: Castle Homes Care Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home is part of a larger provider and is registered for up to three young people who have social and emotional difficulties.

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Information about this children’s home

The home has an experienced and qualified registered manager.

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Information about this children’s home

Inspection dates: 19 to 20 December 2019

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report children’s home: SC377825 2

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Inspection date Inspection type Inspection judgement

04/07/2018 Full Good 07/02/2018 Full Good 02/02/2017 Interim Sustained effectiveness 04/08/2016 Full Outstanding Inspection report children’s home: SC377825 3

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Overall experiences and progress of children and young people: good

Staff support young people to make good progress and provide excellent support to help develop their independence skills. Young people learn practical skills, such as cooking, shopping and filling out forms to prepare them for adulthood.

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Overall experiences and progress of children and young people: good

Young people settle quickly when they move into the home. One young person has started to attend school, engage in key-work sessions and has built positive relationships with staff in the short time he has been living in the home.

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Overall experiences and progress of children and young people: good

Staff engage young people in key-work sessions that are engaging, relevant and help to support young people to understand topics such as knife crime, racism and being in care. Sessions are visual and young people are encouraged to keep a copy of their session so that they can reflect on the work they have completed.

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Overall experiences and progress of children and young people: good

The registered manager and staff support young people when they unexpectedly have to move out of the home to keep them safe. Staff do this in a sensitive way and support young people to move safely to their new homes.

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Overall experiences and progress of children and young people: good

Young people enjoy a range of trips and activities that are relevant to their interests. These memories are captured through photos and memory boxes that young people are encouraged to keep.

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Overall experiences and progress of children and young people: good

The registered manager is skilled at matching young people prior to them moving into the home. She will not accept unsuitable placements that would be detrimental to other young people already living in the home. The registered manager has amended the statement of purpose and will not accept young people who are at risk of exploitation after receiving new information about potential risks within the local area.

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Overall experiences and progress of children and young people: good

The registered manager and staff ensure that young people are listened too and support them to raise complaints when necessary. As a result, young people feel valued and build trusting relationships with staff.

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Overall experiences and progress of children and young people: good

The registered manager and staff encourage young people to lead a healthier lifestyle using creative ideas. For example, staff completed a bike proficiency course to enable them to lead bike rides with the young people.

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How well children and young people are helped and protected: good

The registered manager and staff demonstrate good safeguarding knowledge. Staff are skilled at safeguarding young people and their quick responses and actions have helped to keep young people safe.

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How well children and young people are helped and protected: good

The registered manager has created a positive safeguarding culture within the home. Keeping young people safe is discussed at every opportunity and staff are continually Inspection report children’s home: SC377825 4 alert to potential risks. Consequently, young people feel safe.

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How well children and young people are helped and protected: good

Staff follow protocols when young people go missing from care. The registered manager has good oversight of any incidents that take place and will amend young people’s risk assessments accordingly. As a result, staff have clear guidance to support them in keeping young people safe.

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How well children and young people are helped and protected: good

Overall, staff do not physically restrain young people. Staff manage behaviour by using rewards and consequences. Sanctions are appropriately used and proportionate to the young person’s behaviour. This is effective and young people’s behaviour significantly improves.

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How well children and young people are helped and protected: good

The registered manager ensures that new staff are safely recruited.

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The effectiveness of leaders and managers: good

The registered manager is skilled at developing her staff team and providing its members with numerous opportunities that help them develop their skills and experience.

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The effectiveness of leaders and managers: good

Staff enjoy their role; they are fully supported by the registered manager and this helps them to feel valued. The registered manager provides staff with regular supervision and each staff member has a personal development plan.

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The effectiveness of leaders and managers: good

Professionals are positive about the registered manager, staff and the support they provide for the young people.

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The effectiveness of leaders and managers: good

The registered manager has been creative in training staff using team meetings to share information relating to criminal exploitation, gangs and money laundering. This supports staff in their knowledge and keeps them alert to potential safeguarding risks.

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The effectiveness of leaders and managers: good

The registered manager understands the home’s strengths and areas for development. She has several monitoring systems in place. As a result, young people are receiving good care and the registered manager and staff are striving for continued improvement.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after. Inspection report children’s home: SC377825 5 Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well

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Information about this inspection

it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC377825 6

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Children’s home details

Registered provider: Castle Homes Care Limited

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Children’s home details

Registered provider address: Fifth Floor, 80 Hammersmith Road, London W14 8UD

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Inspector

Lisa O’Donovan, social care inspector Inspection report children’s home: SC377825 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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