Children's Home run by Cambian Childcare Limited in Dudley

Inspection report children’s home: SC472465 1 SC472465 Registered provider: Cambian Childcare Ltd

p.1

Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

The home provides care and accommodation for up to five young people who have complex needs. Staff, including the organisation’s clinical team, focus on building therapeutic relationships with young people and the promotion of positive behaviours. The home offers planned and emergency placements. The manager is in the process of registering with Ofsted. She has a degree in working with children, young people and families.

p.1

Information about this children’s home

Inspection dates: 11 to 12 December 2019

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers requires improvement to be good

p.1

good

The children’s home provides effective services that meet the requirements for good.

p.1

good

Overall judgement at last inspection: sustained effectiveness

p.1

good

Enforcement action since last inspection: none Inspection report children’s home: SC472465 2

p.1

Inspection date Inspection type Inspection judgement

18/03/2019 Interim Sustained effectiveness 17/04/2018 Full Good 06/12/2017 Full Inadequate 21/11/2016 Interim Sustained effectiveness Inspection report children’s home: SC472465 3

p.2

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

p.3

Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that helps children aspire to fulfil their potential; and promotes their welfare.

p.3

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.3

Requirement Due date

ensure that staff work as a team where appropriate; ensure that the home’s workforce provides continuity of care to each child. (Regulation 13 (2)(b)(e)) 31/01/2020

p.3

Recommendations

 The registered person should ensure that staff can access appropriate facilities and resources to support their training needs, and should understand the key role they play in the training and development of staff in the home. (Guide to the children’s homes regulations including the quality standards’, page 53, paragraph 10.11) This relates to ensuring that new staff are fully supported by the induction process and have regular supervision.

p.3

Overall experiences and progress of children and young people: good

Staff support young people to make good progress in all areas of their lives. This includes making improvements in their health, education and behaviour. All young people engage in education, have access to appropriate mental health support services and are well supported by the manager and staff. Young people recognise the support they have had and the progress they have made since moving to the home. They are proud of their achievements and have high aspirations for the future.

p.3

Overall experiences and progress of children and young people: good

The home is well presented and maintained. Young people help pick the decor of the home and their bedrooms are personalised and individual to them. This creates a homely Inspection report children’s home: SC472465 4 and relaxing environment for young people to live in. Young people enjoy a range of activities relevant to their interests and hobbies, including holidays abroad with staff and camping trips with the Girl Guides. Funding was also provided for one young person and their family to go on holiday together. One young person has supported an autistic spectrum disorder charity by raising money in the local community. Consequently, young people make a positive contribution and have positive experiences. Staff support young people with their independence skills and with the transition to adulthood. Some young people find this difficult. However, the manager and staff give them appropriate support and reassurance.

p.3

Overall experiences and progress of children and young people: good

The manager and staff support young people’s different cultural, religious and identity needs. Staff listen to young people and promote their wishes and views. As a result, young people feel that their needs are met. Young people have positive relationships with staff. Young people’s key workers work closely with them. Some staff have left, which has been upsetting for young people. However, despite the changes within the staff team, young people continue to make positive progress. Young people know how to complain and how to voice their views and opinions. When young people do complain, the manager and responsible individual follow the complaints procedure, ensuring that young people’s views are heard.

p.4

How well children and young people are helped and protected: good

Staff keep young people safe. Behaviour and risk management plans are relevant and individualised and provide staff with clear guidance about how to care for young people. Consequently, young people feel safe and are safe. The manager is skilled at managing risk. She takes a proportionate approach when incidents occur and does not overly restrict or monitor young people. This is because she understands young people’s risks and needs. Young people who previously went missing have significantly reduced this behaviour since moving to the home. This is because the manager and staff understand the reasons why young people go missing and support them effectively. Physical restraint is rarely required. This is because young people are settled, and staff support them well. Staff are also skilled at helping young people who may harm themselves. As such, young people are better equipped to manage their emotions and

p.4

How well children and young people are helped and protected: good

have improved their coping strategies. This has resulted in a significant reduction in incidents of self-harm.

p.4

The effectiveness of leaders and managers: requires improvement to be good

A manager is in post and is in the process of registering with Ofsted. She is a dedicated and committed manager and has a clear understanding of the home’s strengths and areas for development. Staff do not always work as a team. Some have struggled to accept the departure of colleagues who have recently left. This has caused a period of unsettlement for staff. Inspection report children’s home: SC472465 5 Young people have also been upset by the changes and lack of consistency at times. The manager and responsible individual are aware of these issues and are in the process of addressing them. The manager is supportive of the staff team and, overall, staff feel supported. They receive supervision and appropriate training to meet the young people’s needs. Newer staff follow an induction process. However, the effectiveness of this needs to be reviewed to ensure that staff feel fully supported in the early stages of their

p.4

The effectiveness of leaders and managers: requires improvement to be good

employment. The manager has already started to address this by supervising new staff herself. The manager is an excellent advocate for young people. For example, she has secured a new school placement for one young person. She works closely with health professionals and voices any concerns that she has in order to ensure that young people get the support they need.

p.5

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

p.5

Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC472465 6

p.5

Children’s home details

Registered provider: Cambian Childcare Ltd

p.6

Children’s home details

Registered provider address: Metropolitan House, 3 Darkes Road, Potters Bar EN6 1AG

p.6

Inspector

Lisa O’Donovan, social care inspector Inspection report children’s home: SC472465 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.6

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit http://www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.7

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.7

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: http://www.gov.uk/ofsted

p.7