Children's home run by Five Rivers Chid Care Limited in Wiltshire

Inspection report children‟s home: SC362965 1 SC362965 Registered provider: Five Rivers Child Care Limited Interim inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is operated by a private national company of care and education services. It is registered to provide care and accommodation for one child or young person.

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Information about this children’s home

The manager was registered with Ofsted on 19 February 2014.

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Inspection date: 17 December 2019

Enforcement action since last inspection: none

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children and young people since the most recent full inspection

This home was judged good at the last full inspection.

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children and young people since the most recent full inspection

At the interim inspection, Ofsted judges that it has sustained effectiveness.

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children and young people since the most recent full inspection

The child continues to receive good-quality care, and he is making good progress. He receives care from staff who provide him with genuine warmth and affection. He says that he likes living here and he likes the staff. The placing authority speaks well of the care and support that he receives.

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children and young people since the most recent full inspection

The child continues to enjoy an active lifestyle. He says that that he likes the activities. Since the previous inspection, he has joined the local cubs and is learning to swim at a nearby swimming pool. In addition, he enjoyed a caravan holiday in the summer. He has a memory book that contains many photographs of his holiday, his visits to local attractions and the activities that he enjoys.

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children and young people since the most recent full inspection

Staff ensure that the child regularly visits a range of healthcare professions. Since Inspection report children‟s home: SC362965 2 the previous inspection, he no longer has prescribed medication, and there has been a positive outcome in relation to his physical and emotional well-being. This demonstrates good partnership working to improve his outcomes.

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children and young people since the most recent full inspection

The child is looking forward to Christmas. He has decorated the two Christmas trees in his home and has made homemade Christmas cards. He thoroughly enjoyed his recent visit to a pantomime. The steps that staff have taken and planned will ensure that he has a memorable Christmas.

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children and young people since the most recent full inspection

Positive behaviour is encouraged. Staff are provided with detailed behaviour support plans that guide them to support the child well in managing his emotions and feelings. These are regularly reviewed and updated to take account of his needs and behaviours. Since the previous inspection, there has been a significant reduction in the frequency of events where the child is restrained. However, not all the restraint records include the actual duration of the restraint.

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children and young people since the most recent full inspection

The child is safe living here and he says that he feels safe. This is echoed by the placing authority. Leaders and managers ensure that the home’s safe recruitment and selection practices safeguard children. The manager has not needed to make any child protection referrals but knows how to do this should it be required.

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children and young people since the most recent full inspection

Leaders and managers take effective action following medication errors. However, the registered manager has not recorded the investigation into such incidents in the form of a management review to formally report on the actions taken, lessons learned and improvements made.

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children and young people since the most recent full inspection

Since the previous inspection, the registered manager has undertaken a detailed review of the quality of care provided. She has a good understanding of the strengths and weaknesses of the home and has identified realistic targets for improvement. Although staff regularly seek the views of the child, the most recent review does not include his views.

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Inspection date Inspection type Inspection judgement

30/04/2019 Full Good 25/07/2018 Full Inadequate 29/06/2017 Full Good 16/02/2017 Interim Improved effectiveness Inspection report children‟s home: SC362965 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

13: The leadership and management standard

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to–

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13(1), (2)(h))

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Requirement Due date

In particular, following the incident of a child not receiving his medicines, produce a management review to formally report on the actions taken, lessons learned and improvements made. 31/03/2020

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Requirement Due date

35: Behaviour management policies and records

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Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes–

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Requirement Due date

the date, time and location of the use of the measure. (Regulation 35(3)(a)(iii)) 31/12/2019

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Requirement Due date

The registered person must complete a review of the quality of care provided for children (“a quality of care review”) at least once every 6 months.

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Requirement Due date

In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating–

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Requirement Due date

the feedback and opinions of children about the children’s 31/01/2020 Inspection report children‟s home: SC362965 4 home, its facilities and the quality of care they receive in it. (Regulation 45(1), (2)(b))

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Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the ‘Social care common inspection framework’. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children‟s home: SC362965 5

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Children’s home details

Registered provider: Five Rivers Child Care Limited

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Children’s home details

Registered provider address: , 47 Bedwin Street, Salisbury SP1 3UT

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Inspector

David Kidner, Social care inspector Inspection report children‟s home: SC362965 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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