Children's Home run by Right-Trak Limited in Newcastle upon Tyne

Inspection report children’s home: SC394909 1 SC394909 Registered provider: Right-Trak Limited Interim inspection Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home is operated by a private provider. It is registered to provide care and accommodation for up to four children and young people who have emotional and/or behavioural difficulties.

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Information about this children’s home

The manager has the appropriate qualification and was registered with Ofsted in March 2019.

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Judgement at last inspection: good

Enforcement action since last inspection: none

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children and young people since the most recent full inspection

This home was judged good at the last full inspection. At the interim inspection, Ofsted judges that it has sustained effectiveness.

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children and young people since the most recent full inspection

Children and young people are happy and are making progress. They live in the home for a long time and form strong relationships with members of staff. Children and young people view each other as members of their extended families. Because of the stability they enjoy, children and young people are beginning to feel secure. They are developing trust in each other and their carers.

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children and young people since the most recent full inspection

Children and young people are in full-time education or work-based training. Their attendance is excellent, and they are proud of their achievements. They are improving skills and developing new social relationships. This is evidence of very good progress for all the children and young people. Inspection report children’s home: SC394909 2 Children and young people enjoy a wide range of activities. As well as having fun, they succeed in trying something new. They are enjoying preparations for Christmas and have helped to decorate the home. Children and young people are building positive memories. This is good for their self-esteem and supports their sense of belonging to the home.

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children and young people since the most recent full inspection

Children and young people provide their views in a variety of ways, according to their ages and stages of development. Children and young people contribute to decision-making about key issues and day-to-day topics. As a result, children and young people feel empowered. This helps them to succeed.

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children and young people since the most recent full inspection

Children and young people are generally safe. Risks associated with substance misuse and being missing from home have reduced significantly. Children and young people are not being exploited. They are learning about their own vulnerabilities. Members of staff talk to them about the risks they might face. Because of the level of trust that children and young people have in their carers, they respond well to these conversations.

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children and young people since the most recent full inspection

Members of staff are effective in managing challenging behaviour. Positive behaviour is rewarded, and sanctions are rarely used. Children and young people respond well to the nurturing approach of the staff team. As a result, they are learning how to manage their own behaviour.

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children and young people since the most recent full inspection

When members of staff intervene physically with a child or young person, they do so appropriately. Written records show the efforts made to avoid the intervention. Members of staff always ask the child or young person for their views following the incident. The numbers of such physical interventions are reducing.

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children and young people since the most recent full inspection

The registered manager is an effective leader. Members of staff and children and young people trust and value the manager. Management oversight of the home is good. The registered manager reflects on incidents and patterns of behaviour and suggests changes to practice to improve outcomes for children and young people. This means that members of staff continue to meet the needs of children and young people as they develop and progress.

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children and young people since the most recent full inspection

The registered manager ensures that members of staff have regular supervision and appraisals of practice. Members of staff attend training, including the essential training that resulted in a requirement being set at the last inspection. Members of staff are provided with the learning and support they need to look after children and young people well.

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children and young people since the most recent full inspection

Reports from the independent visitor continue to lack sufficient feedback from children and young people and others. A recommendation was made in this respect at the last full inspection. At this interim inspection, a requirement is made, due to the lack of progress. The registered manager accepts that more needs to be done and is committed to improving these processes. Inspection report children’s home: SC394909 3

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Inspection date Inspection type Inspection judgement

24/06/2019 Full Good 17/01/2019 Interim Improved effectiveness 07/08/2018 Full Requires improvement to be good 06/02/2018 Interim Improved effectiveness Inspection report children’s home: SC394909 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards.’ The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must ensure that an independent person visits the children’s home at least once each month. When the independent person is carrying out a visit, the registered person must help the independent person— if they consent, to interview in private such of the children, their parents, relatives and persons working at the home as the independent person requires. (Regulation 44 (1) and (2)(a)) 28/02/2020

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Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the ‘Social care common inspection framework’. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC394909 5

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Children’s home details

Registered provider address: Winnovation, Houghton’s Yard, Shields Road, Newcastle Upon Tyne NE6 2YP

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Children’s home details

Responsible individual: Melanie Spriddell

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Inspector:

Jane Titley, Social Care Inspector Inspection report children’s home: SC394909 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector:

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Inspector:

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Inspector:

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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