Children's home run by Horizon Care Limited in Cannock Chase

Inspection report children’s home: SC374939 1 SC374939 Registered provider: Horizon Care Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This is a privately owned children’s home. It is registered to provide care and accommodation for up to three young people who need specialist support.

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Information about this children’s home

The manager registered with Ofsted in August 2017.

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Information about this children’s home

Some young people were spoken to as part of this inspection.

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Information about this children’s home

Inspection dates: 10 to 11 December 2019

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 7 November 2018

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection : none Inspection report children’s home: SC374939 2

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Inspection date Inspection type Inspection judgement

07/11/2018 Full Good 21/02/2018 Interim Improved effectiveness 01/09/2017 Full Good 24/05/2017 Full Inadequate Inspection report children’s home: SC374939 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

(Regulation 6(1)(a)(b)(2)(c)) 28/02/2020

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child, and use this understanding to inform the development of the quality of care provided in the home.

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Requirement Due date

(Regulation 13(1)(a)(b)(2)(f)) 28/02/2020

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Requirement Due date

Schedule 4 sets out the other information that the registered 28/02/2020 Inspection report children’s home: SC374939 4 person must keep in relation to a children’s home.

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Requirement Due date

maintain in the home the records in Schedule 4.

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Overall experiences and progress of children and young people: good

Young people make good progress in this children’s home. This is because care is individualised, and this is having a positive impact on young people’s experiences. Young people have trusting relationships with staff. Staff know the young people well. They listen to the young people, protect them and promote their welfare. This is evident in all areas of young people’s lives.

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Overall experiences and progress of children and young people: good

The manager and staff have excellent relationships with professionals. This includes young people’s social workers and education providers. These professionals are positive about the care that the staff provide for the young people.

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Overall experiences and progress of children and young people: good

Young people are making progress in their education. Young people attend school and their attainment is good. One young person’s teacher told the inspector that the young person’s behaviour has ‘massively improved’. The teacher was very positive about the support that he receives from staff.

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Overall experiences and progress of children and young people: good

Staff meet young people’s health needs, and this includes their emotional needs. Staff work with external agencies, for example the National Society for the Prevention of Cruelty to Children, to identify support for the young people. This means that young people receive specialised support in addition to the support provided by the manager and staff team.

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Overall experiences and progress of children and young people: good

Staff listen to young people and ask them what they want. For example, some young people have chosen the decor for their bedrooms. Young people have weekly meetings and they talk about what they would like to happen. Staff know what the young people need, and this enables them to have trusting and secure relationships with staff.

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Overall experiences and progress of children and young people: good

Staff understand the importance of young people keeping in touch with their friends and families and they support young people to do this, in line with their care plans. The manager and staff are involved in implementing a young person’s plan to return home. They have played a significant role in ensuring that this plan is carried out.. This includes supporting the young person’s parents to manage his behaviour.

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Overall experiences and progress of children and young people: good

The home environment needs to be decorated and repairs are needed. Although decorators were working in the home during the inspection, there is still more Inspection report children’s home: SC374939 5 maintenance work to be done. Therefore, a requirement has been made to reflect this shortfall.

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How well children and young people are helped and protected: good

Staff know the risks that are posed to the young people. There are clear risk management plans in place that address young people’s individual risks. Young people do not go missing from this home. Staff know what to do if young people do go missing.

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How well children and young people are helped and protected: good

Staff manage young people’s behaviour consistently. This means that clear boundaries are set for the young people, and this is helping them to feel secure. Staff follow a model of behaviour management. Staff work together to identify the triggers for young people’s behaviour. This is working well, because young people’s behaviour has improved.

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How well children and young people are helped and protected: good

The inspector observed warm relationships between the staff and young people. One young person told the inspector that she can talk to staff about any concerns. She said that staff listen to her, and if she tells the manager something, ‘she does something about it’. This contributes to young people’s well-being and security.

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How well children and young people are helped and protected: good

Physical intervention has been used. It is used as a last resort. The manager evaluates these incidents, and strives to understand young people’s behaviour to avoid any further incidents.

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How well children and young people are helped and protected: good

Staff understand the risks that the internet may pose to young people. Staff carry out direct work with young people. They also involve external agencies to educate young people about the internet.

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The effectiveness of leaders and managers: good

There is a registered manager in post. She is a strong leader who motivates her team. The manager is knowledgeable about the young people’s individual progress and she has high aspirations for them.

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The effectiveness of leaders and managers: good

Staff said that they are supported in their roles. Staff were very positive about the manager. They said that morale is good and that they enjoy working at the home. This contributes to the positive culture in the home.

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The effectiveness of leaders and managers: good

Staff have frequent supervision. Supervision is thorough and reflective. This includes discussions about the young people and any personal issues that staff may have. Staff said that this is helpful.

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The effectiveness of leaders and managers: good

The manager oversees the young people’s plans. However, she needs to ensure that the young people’s plans are frequently updated to cover all aspects of their care. A requirement has been made to reflect this shortfall. Inspection report children’s home: SC374939 6 The manager has good relationships with other professionals. She communicates with education providers, young people’s social workers and any other agencies involved with the young people. Therefore, she is knowledgeable and up to date on all plans for the young people. One young person’s social worker told the inspector that the manager ‘goes the extra mile’ for her young person.

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The effectiveness of leaders and managers: good

Staff rotas do not include the exact hours that the manager works. This is necessary because it could impact on day-to-day arrangements in the home. A requirement has been made to reflect this shortfall.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC374939 7

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Children’s home details

Registered provider: Horizon Care Limited

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Children’s home details

Registered provider address: Venture House, 12 Prospect Business Park, Longford Road, Cannock, Staffordshire WS11 0LG

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Inspector

Catherine Fargin: social care inspector Inspection report children’s home: SC374939 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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