Children's home run by Ingleside Children’s Home Limited in Birmingham

Inspection report for children‟s home - monitoring visit: SC025799 1 SC025799

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Ingleside Children’s Home Limited

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

The home is privately owned and is registered to provide care and accommodation for up to seven children and young people. The home’s statement of purpose states that it is a home for young people who have special educational needs, mild learning disabilities, emotional and behavioural difficulties, autistic spectrum disorder or attention deficit hyperactivity disorder. The manager has been registered with Ofsted since 2017.

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This monitoring visit

This children’s home was judged inadequate at the full inspection on 9 October 2019. Following that inspection, a compliance notice was served on the home on 17 October 2019. This monitoring visit was to check the actions taken by the provider to meet this compliance notice. This is the first monitoring visit to check compliance with this notice. The provider was required to address one compliance notice by 30 November 2019. This related to the items below: Failure to comply with Regulation 13, the leadership and management standard. (1) The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that— (a) helps children aspire to fulfil their potential; and (b) promotes their welfare. (2) In particular, the standard in paragraph (1) requires the registered person to— (a) lead and manage the home in a way that is consistent with the approach and

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This monitoring visit

ethos, and delivers the outcomes, set out in the home’s statement of purpose; (b) ensure that staff work as a team where appropriate; (c) ensure that staff have the experience, qualifications and skills to meet the needs Inspection report for children‟s home - monitoring visit: SC025799 2 of each child; (d) ensure that the home has sufficient staff to provide care for each child; (e) ensure that the home’s workforce provides continuity of care for each child; (f) understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home; (g) demonstrate that practice in the home is informed and improved by taking into account and acting on— (i) research and developments in relation to the ways in which the needs of the children are best met; and (ii) feedback on the experiences of children, including complaints received; and

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This monitoring visit

(h) use monitoring and review systems to make continuous improvements in the quality of care provided in the home.

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This monitoring visit

This monitoring visit concluded that the provider has not yet met the compliance notice. Leaders and managers have an action plan in place to address the compliance notice. However, while some of the points of the compliance notice have been met, other points remain unmet. The responsible individual acknowledged that, while some progress has been made, the compliance notice has not been met. Leaders and managers are planning continuing action to address the compliance notice in full. The home’s action plan has been shared with the whole staff team and the young people’s placing authorities. To help address the concerns and requirements raised at the last inspection, the home’s responsible individual is now supported by two external professionals. In addition, the responsible individual has recruited two interim deputy managers to help support the registered manager to meet all of the requirements. A recruitment

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This monitoring visit

programme is underway to fill staff vacancies. Leaders and managers have met four of the requirements set at the last inspection. However, a further two requirements have resulted from this monitoring inspection. The home environment has improved. Maintenance in the home is ongoing. The wasp nest has been removed from the roof. Redecoration of the communal areas has created a homelier atmosphere. Since the last inspection, the young people’s overall experiences in the home have improved. They have been able to make use of the repaired internet connection in the home. The young people are also enjoying the reintroduction of takeaway meals after their weekly meetings. They have also enjoyed a paintballing event and Halloween and Diwali parties in the home. Leaders and managers have introduced incentive and reward charts for the young people, to help encourage positive behaviour in the home and in the community.

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This monitoring visit

Inspection report for children‟s home - monitoring visit: SC025799 3

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Recent inspection history

Inspection date Inspection type Inspection judgement 09/10/2019 Full Inadequate 21/01/2019 Full Requires improvement to be good 10/01/2018 Full Good 13/03/2017 Interim Declined in effectiveness Inspection report for children‟s home - monitoring visit: SC025799 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person; and

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Requirement Due date

are familiar with, and act in accordance with, the home’s child protection policies. (Regulation 12(1)(2)(a)(i)(iii)(v)(vii))

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Requirement Due date

In particular, leaders and managers must ensure that there is an up-to-date record of each young person’s risks of harm and ensure that staff follow young people’s care plans to help ensure that any risks to young people are minimised. 17/01/2020

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and 17/01/2020 Inspection report for children‟s home - monitoring visit: SC025799 5 promotes their welfare.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff work as a team where appropriate;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

ensure that the home has sufficient staff to provide care for each child;

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Requirement Due date

ensure that the home’s workforce provides continuity of care for each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

demonstrate that practice in the home is informed and improved by taking into account and acting on— research and developments in relation to the ways in which the needs of the children are best met; and feedback on the experiences of children, including complaints received; and

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13(1)(a)(b)(2)(a)(b)(c)(d)(e)(f)(g)(i)(ii)(h)) Statement of purpose

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Requirement Due date

keep the statement of purpose under review and, where appropriate, revise it; and

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Requirement Due date

notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision. (Regulation 16(3)(a)(b)) 17/01/2020

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Requirement Due date

Fitness of workers 17/01/2020 Inspection report for children‟s home - monitoring visit: SC025799 6 The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

employ an individual to work at the children’s home; or if an individual is employed by a person other than the registered person to work at the home in a position in which the individual may have regular contact with children, allow that individual to work at the home, if the individual satisfies the requirements in paragraph (3).

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Requirement Due date

the individual is of integrity and good character;

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Requirement Due date

the individual has the appropriate experience, qualification and skills for the work that the individual is to perform;

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Requirement Due date

the individual is mentally and physically fit for the purposes of the work that the individual is to perform; and

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Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2.

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Requirement Due date

For the purposes of paragraph (3)(b), an individual who works in the home in a care role has the appropriate qualification if, by the relevant date, the individual has attained—

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Requirement Due date

the Level 3 Diploma for Residential Childcare (England) (“the Level 3 Diploma”); or

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Requirement Due date

a qualification which the registered person considers to be equivalent to the Level 3 Diploma. (Regulation 32(1)(2)(a)(b)(3)(a)(b)(c)(d)(4)(a)(b)) Behaviour management policies and records

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Requirement Due date

The registered person must prepare and implement a policy (“the behaviour management policy”) which sets out—

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Requirement Due date

how appropriate behaviour is to be promoted in the children’s home; and

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Requirement Due date

the measures of control, discipline and restraint which may be used in relation to children in the home. 17/01/2020 Inspection report for children‟s home - monitoring visit: SC025799 7 The registered person must keep the behaviour management policy under review and, where appropriate, revise it. (Regulation 35(1)(a)(b))

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Requirement Due date

In particular, all staff, including agency staff, must be suitably trained in the home’s physical intervention procedures. Employment of staff

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Requirement Due date

The registered person must ensure that all employees—

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Requirement Due date

undertake appropriate continuing professional development;

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Requirement Due date

receive practice-related supervision by a person with appropriate experience; and

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Requirement Due date

have their performance and fitness to perform their roles appraised at least once every year. (Regulation 33(4)(a)(b)(c))

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Requirement Due date

In particular, ensure that staff supervisions are scheduled and conducted regularly. 17/01/2020

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Requirement Due date

If the Regulatory Reform (Fire Safety) Order 2005(a) applies to the home—

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Requirement Due date

the registered person must ensure that the requirements of that Order and any regulations made under it, except for article 23 (duties of employees), are complied with in respect of the home. (Regulation 25(2)(b)) 17/01/2020

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Requirement Due date

The registered person must review the appropriateness and suitability of the location of the premises used for the purposes of the children’s home at least once in each calendar year taking into account the requirement in regulation 12(2)(c) (the protection of children standard).

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Requirement Due date

When conducting the review, the registered person must consult, and take into account the views of, each relevant person. (Regulation 46 (1)(2)) 17/01/2020

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Requirement Due date

The registered person must complete a review of the quality of care provided for children ("a quality of care review") at least once every 6 months. 17/01/2020 Inspection report for children‟s home - monitoring visit: SC025799 8 In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating—

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Requirement Due date

the quality of care provided for children;

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Requirement Due date

the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it; and any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children.

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Requirement Due date

After completing a quality of care review, the registered person must produce a written report about the quality of care review and the actions which the registered person intends to take as a result of the quality of care review ("the quality of care review report").

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Requirement Due date

supply to HMCI a copy of the quality of care review report within 28 days of the date on which the quality of care review is completed; and

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Requirement Due date

make a copy of the quality of care review report available on request to a placing authority, if the placing authority is not the parent of a child accommodated in the home.

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Requirement Due date

The system referred to in paragraph (2) must provide for ascertaining and considering the opinions of children, their parents, placing authorities and staff. (Regulation 45 (1)(2)(a)(b)(c)(3)(4)(a)(b)(5)) Other records

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Requirement Due date

Schedule 4 sets out the other information that the registered person must keep in relation to a children’s home.

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Requirement Due date

maintain in the home the records in Schedule 4; ensure that the records are kept up to date. (Regulation 37(1)(2)(a)(b))

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Requirement Due date

In particular, the registered person must keep a copy of the staff duty roster of persons working at the home, and records of the actual rosters worked. 17/01/2020 Inspection report for children‟s home - monitoring visit: SC025799 9

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children‟s home - monitoring visit: SC025799 10

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Children’s home details

Registered provider: Ingleside Children’s Home Limited

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Children’s home details

Registered provider address: 2 Wheeleys Road, Edgbaston, Birmingham B15 2LD

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Inspector

Victoria Jones, social care inspector Inspection report for children‟s home - monitoring visit: SC025799 11 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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