Children's home run by Homes 2 Inspire Limited

Inspection report children’s home: 1274093 1 Registered provider: Homes 2 Inspire Ltd Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

The home provides care for up to five children who have complex emotional needs, which may include challenging behaviours. The qualified manager was registered in June 2018 when the home was first registered.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

outstanding

How well children and young people are helped and protected outstanding

p.1

outstanding

The effectiveness of leaders and managers outstanding

p.1

outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

p.1

outstanding

Date of last inspection: 18 February 2019

p.1

outstanding

Overall judgement at last inspection: outstanding

p.1

outstanding

Enforcement action since last inspection: none Inspection report children’s home: 1274093 2

p.1

Inspection date Inspection type Inspection judgement

18/02/2019 Full Outstanding Inspection report children’s home: 1274093 3

p.2

Recommendations

 To ensure that care planning is always effective, written placement plans should be appropriately detailed, clarifying how the service will meet identified needs. (‘Guide to the children’s homes regulations including the quality standards’, page 56, paragraph 11.2)

p.3

Overall experiences and progress of children and young people: outstanding

Children thrive at this well-organised, happy and extremely nurturing home. Children speak very positively about their care. They say that they feel extremely well cared for and supported. One child said, ‘It is just like a family.’ The high level of encouragement and support means that each child has developed greatly improved emotional resilience. Placements are stable. Children feel involved in care arrangements and know what is expected from them. Staff create an aspirational culture. Every effort is made to promote life-enhancing opportunities for each child. As a result, children make exceptional progress. Their life chances are greatly improved because they live in this home, and each child is making plans for their future. Examples of individual progress include:  a child showing a notable change in attitude so that they are now able to accept and cope with rules and boundaries  a child becoming much more emotionally stable and, because they are calmer, no

p.3

Overall experiences and progress of children and young people: outstanding

longer reacting violently to situations  a child’s school attendance substantially increasing The team has achieved a perfect balance between setting clear, firm boundaries and creating a warm and caring environment. The registered manager has sought advice from specialist agencies, and taken into account the views of children, in order to strengthen the nurturing ethos across the home. Professionals note the relaxed interactions between staff and children, and the ‘kind and compassionate nature of the team’. Because staff so obviously respect and cherish the children, children feel loved. Their strong attachments to staff enable them to develop high self-esteem and look forward confidently to their futures.

p.3

How well children and young people are helped and protected: outstanding

Children are protected by well-organised and effective safeguarding arrangements. Detailed risk management strategies and appropriate training ensure that staff recognise and understand potential risks. As a result, they keep children safe. Children feel safe and secure. This is because they know that staff will do all they can to keep them safe. Very secure, trusting relationships contribute to the fact that children who have often been at risk in the past do not go missing from this home. Behaviour management strategies are highly effective. Children recognise that their Inspection report children’s home: 1274093 4 behaviour has improved and feel proud of the progress they have made. The use of physical intervention to manage behaviour is rare. The staff team has established a strong working relationship with a community police officer. As a result, children have an improved understanding of community safety issues. This officer said, ‘I think this is a

p.3

How well children and young people are helped and protected: outstanding

brilliant home. I have never had safeguarding concerns.’ Staff are confident in their responses to disclosures, allegations or complaints. As a result, children feel able to talk about sensitive issues. Staff are excellent at helping children to come to terms with previous traumatic experiences. When required, the team supports children extremely well through difficult court procedures. The support provided has contributed to the successful conviction of a child abuse perpetrator.

p.4

The effectiveness of leaders and managers: outstanding

The enthusiasm of the registered manager is evident in her practice. She is extremely child-centred. As a role model, she demonstrates excellent practice when working directly with children. As a leader, she sets the highest standards. Professionals hold the service in high regard. They consistently praise the work undertaken at the home. One said, ‘They go well above what you expect a home to do.’ Leaders and managers understand the needs of each child well. They are aspirational and ambitious, doing all they can to help children to do well, and they celebrate children’s achievements with them. Quality assurance systems are robust and highly effective. As a result, any weakness in service delivery is identified and acted on promptly. Staff feel well supported and hold the management team in high regard. There are strong professional relationships across the staff and management. Staff are proud to have achieved an in-house award of ‘Team of the Year’ across the provider organisation.

p.4

The effectiveness of leaders and managers: outstanding

Highly effective team-working contributes to the way children thrive. The manager has thought carefully about how to ensure that children feel cherished by staff. She has used research to inform care arrangements. Broad consultation has taken place, including seeking guidance from mental health professionals. Children have contributed and feel involved. As a result, staff are confident in the way they work and able to make sure that children know how much they are valued. Although very organised and well-planned care is delivered, this is not always underpinned by appropriately detailed placement plans. A recommendation has been set to include more information in plans, setting out the detail of how needs will be met. This will reduce the chance that needs may go unmet.

p.4

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for Inspection report children’s home: 1274093 5 the children and young people whom it is trying to help, protect and look after.

p.4

Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: 1274093 6

p.5

Children’s home details

Registered provider: Homes 2 Inspire Ltd

p.6

Children’s home details

Registered provider address: Shaw Trust House, 19 Elmfield Road, Bromley, Kent BR1 1LT

p.6

Children’s home details

Responsible individual: Angela Muchatuta

p.6

Inspector

Mary Timms, social care inspector Inspection report children’s home: 1274093 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.6

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit http://www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.7

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.7

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: http://www.gov.uk/ofsted

p.7