Children's Home run by Pilgrims Corner Limited in Kent

Inspection report for children’s home - monitoring visit: SC473877 1 SC473877

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Pilgrims Corner Limited

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

The home is registered to accommodate up to two children. It is one of four homes operated by a privately owned organisation. The home shares a manager with a similar-sized home which is situated nearby. The company also owns a separately registered school, which children living in the homes may attend. The manager was registered with Ofsted on 21 March 2019.

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This monitoring visit

This monitoring inspection considered the steps taken to meet compliance notices that had been issued in September 2019. The inspector found, in relation to the compliance notice issued under regulation 12, that risk assessments are being reviewed to reflect the child’s presenting risks and after serious events. The responsible individual reviews and quality assures these risk assessments and has devised an assessment tool to ensure that all staff are able to identify and act on signs that a child may be at risk of harm. The use of this assessment tool and the impact and quality of the assessments will be reviewed at the next inspection. The compliance notice issued in relation to regulation 12 has been met. In relation to the compliance notice issued under regulation 13, the inspector found that leaders and managers had sufficient staff to provide care for the child placed to meet his needs. The review of monitoring systems had taken place, and this will be

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This monitoring visit

assessed at the next inspection to ensure that the changes made are embedded into practice. The compliance notice issued in relation to regulation 13 is met. In relation to the compliance notice issued under regulation 25, the inspector found that the registered manager had taken the necessary steps to ensure that fire safety Inspection report for children’s home - monitoring visit: SC473877 2 issues have been addressed. The compliance notice issued in relation to regulation 25 is met. Progress against the requirements and recommendations was not considered at this visit and these are reissued.

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Recent inspection history

Inspection date Inspection type Inspection judgement 24/07/2019 Full Inadequate 23/10/2018 Full Requires improvement to be good 01/11/2017 Full Good 21/02/2017 Interim Sustained effectiveness

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on— mutual respect and trust; an understanding about acceptable behaviour; and positive responses to other children and adults. In particular, the standard in paragraph (1) requires the registered person to ensure that staff— help each child to understand, in a way that is appropriate according to the child’s age and understanding, personal, sexual and social relationships, and how those relationships can be supportive or harmful. (Regulation 11(1)(a)(b)(c)(2)(a)(vi))

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Requirement Due date

In particular, ensure that staff have the knowledge and skills to support and safely care for children who demonstrate sexually harmful behaviour. 20/11/2019

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe. In particular, the standard in paragraph (1) requires the 20/11/2019 Inspection report for children’s home - monitoring visit: SC473877 3 registered person to ensure that staff— assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child. (Regulation 12(1)(2)(a)(i)) This is with specific reference to the assessment and management of risk and ensuring that staff are aware of when a child leaves the home. An organisation may only carry on a home if— each director of the organisation, except for a director who is the responsible individual, who is involved in the carrying on of a home by that organisation satisfies the requirements in paragraph (6). The requirements are that—

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Requirement Due date

the individual is of integrity and good character. A responsible individual must— have the capacity, experience and skills to supervise the management of the home, or the homes, in respect of which the responsible individual is nominated. (Regulation 26(6)(a)(7)(b)) 20/11/2019

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Requirement Due date

The registered person must ensure that all employees— undertake appropriate continuing professional development. (Regulation 33(4)(a))

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Requirement Due date

This is with particular reference to ensuring that staff who provide practice-related supervision have received the necessary training and guidance to make them competent to do so. 20/11/2019

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Requirement Due date

The registered person must prepare and implement a policy which— sets out the procedure to be followed in the event of an allegation of abuse or neglect. (Regulation 34(1)(b))

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Requirement Due date

This is with specific reference to managing allegations made against members of the senior management team. 20/11/2019

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if— there is an allegation of abuse against the home or a person working there. (Regulation 40(4)(c)) 20/11/2019

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Requirement Due date

The registered person must complete a review of the quality of care provided for children ("a quality of care review") at least once every 6 months. (Regulation 45(1)) 20/11/2019

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Recommendations

Inspection report for children’s home - monitoring visit: SC473877 4  Children should be encouraged to develop positive relationships with others both in and outside the home as set out in the positive relationships standard. However, staff should be alert to the possibility that children may be at risk from such relationships including with other children in the home, staff, family members, friends and others outside the home, and they therefore should take appropriate steps to protect a child where there are concerns for a child’s safety. (‘Guide to the children’s homes regulations including the quality standards’, page 43, paragraph 9.13) In particular, ensure that staff take effective action to prevent children from physically harming one another.  For children’s homes to be nurturing and supportive environments that meet the needs of their children, they will, in most cases, be homely, domestic

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Recommendations

environments. Children’s homes must comply with relevant health and safety legislations (alarms, food hygiene etc.); however, in doing so, homes should seek as far as possible to maintain a domestic rather than ‘institutional’ impression. (‘Guide to the children’s homes regulations including the quality standards’, page 15, paragraph 3.9) This is with specific reference to ensuring that worn carpets are replaced and the home is kept clean.  The children’s home must produce a children’s guide. The children’s guide must be made available to all children when their placement in the home is agreed (or on arrival at the home if the placement is made in an emergency) and must be age appropriate, provided in an accessible format and explained to each child to make sure they understand it. (‘Guide to the children’s homes regulations including the quality standards’, page 24, paragraph 4.21)  Contingency plans should be prepared in the event of a shortfall in staffing

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Recommendations

levels. If it is likely that there might only be one member of staff on duty at any time the manager should make a formal assessment of the implications for children’s care, including any likely risks. This assessment should be recorded and available for inspection by Ofsted and placing authorities. (‘Guide to the children’s homes regulations including the quality standards’, page 54, paragraph 10.18) Inspection report for children’s home - monitoring visit: SC473877 5

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

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Children’s home details

Registered provider: Pilgrims Corner Limited

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Children’s home details

Registered provider address: Suite 5, The Links, Herne Bay, Kent CT6 7GQ

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Children’s home details

Registered manager: Shanelle Maxwell-Amayigha

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Inspector

Suzy Lemmy, social care inspector Inspection report for children’s home - monitoring visit: SC473877 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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