Children's Home run by HAVEN CARE GROUP LIMITED in Staffordshire

Inspection report children’s home: SC474179 1 SC474179 Registered provider: Haven Care Group Interim inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned home is registered to provide care for up to four children aged eight to 18 years old who have social and/or emotional difficulties.

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Information about this children’s home

The manager of the home is yet to be registered with Ofsted.

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Information about this children’s home

Enforcement action since last inspection: none

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and young people since the most recent full inspection

This home was judged good at the last full inspection.

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and young people since the most recent full inspection

At the interim inspection, Ofsted judges that it has declined in effectiveness.

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and young people since the most recent full inspection

The provider has not followed safe recruitment procedures to ensure that only adults who are safe and appropriate to do so work with children.

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and young people since the most recent full inspection

Despite this significant concern, children continue to make good progress.

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and young people since the most recent full inspection

Staff use their positive interactions with children to help trusting relationships to develop. This helps children to feel cared for and highly valued.

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and young people since the most recent full inspection

Leaders and managers use monitoring systems to review the progress of children in their care. However, children’s records are not always written in a way that helps a child to understand their history. This means that children’s records are not an accurate Inspection report children’s home: SC474179 2 picture of the child’s lived experience.

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and young people since the most recent full inspection

When senior managers are made aware of concerns about staff practice, swift action is taken. However, occasionally staff do not immediately recognise concerning practice and make a prompt referral to their senior managers. This creates a delay in practice concerns being referred and investigated.

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and young people since the most recent full inspection

Managers and staff do not consistently ensure that there is a record of all visitors to the home, including their name and the reason for their visit. Consequently, there is no accurate record of visitors.

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and young people since the most recent full inspection

Staff support children to achieve in their education. When children have been excluded from school, the staff are creative in ensuring that children continue with their education in the home until they are able to return to school. One child has excelled at school, achieving good grades in their GCSEs. As a result, children are achieving academic success and have aspirations for their future.

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and young people since the most recent full inspection

Since the last inspection, improvements have been made to the home. This includes having a new kitchen installed. However, staff have not maintained good standards of cleanliness around all areas of the home. As a result, some areas of the home need of attention.

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Inspection date Inspection type Inspection judgement

22/05/2019 Full Good 14/08/2018 Full Requires improvement to be good 14/11/2017 Full Good 12/01/2017 Interim Sustained effectiveness Inspection report children’s home: SC474179 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

(a) employ an individual to work at the children’s home; or

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Requirement Due date

(b) if an individual is employed by a person other than the registered person to work at the home in a position in which the individual may have regular contact with children, allow that individual to work at the home, if the individual satisfies the requirements in paragraph (3).

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Requirement Due date

(a) the individual is of integrity and good character;

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Requirement Due date

(b) the individual has the appropriate experience, qualification and skills for the work that the individual is to perform;

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Requirement Due date

(c) the individual is mentally and physically fit for the purposes of the work that the individual is to perform; and

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Requirement Due date

(d) full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32(1), (2)(a)(b), (3)(a)(b)(c)(d)) 08/11/2019*

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who–

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to– 18/12/2019 Inspection report children’s home: SC474179 4 ensure that the premises used for the purposes of the home are designed and furnished so as to–

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Requirement Due date

enable each child to participate in the daily life of the home. (Regulation 6(2)(c)(i)(ii)) The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure–

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare; and

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Requirement Due date

are familiar with, and act in accordance with, the home’s child protection policies. (Regulation 12(1), (2)(a)(iii)(v)(vi)(vii)) 18/12/2019

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Requirement Due date

Schedule 4 sets out the other information that the registered person must keep in relation to a children’s home.

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Requirement Due date

maintain in the home the records in Schedule 4; (Regulation 37(1), (2)(a)) 18/12/2019

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Requirement Due date

* This requirement is subject to a compliance notice.

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Recommendations

 Staff should be familiar with the home’s policies on record keeping and understand the importance of careful, objective, and clear recording. Staff should record information on individual children in a non-stigmatising way that distinguishes between fact, opinion and third-party information. Information about the child must always be recorded in a way that will be helpful to the child. (‘Guide to the children’s homes regulations including the quality standards’, page 62, paragraph 14.4) Inspection report children’s home: SC474179 5

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the difference made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’.

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Children’s home details

Registered provider address: First floor, Unit 3 Barberry Court, Burton-on-Trent, Staffordshire DE14 2UE

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Children’s home details

Registered manager: Allistair Burton-Casey

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Inspector

Debbie Bond, social care inspector Inspection report children’s home: SC474179 6 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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