Children's Home run by Osei Minkah Care Ltd in Wolverhampton

Inspection report for children's home - monitoring visit: 1277449 1

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Osei Minkah Care Ltd

Monitoring visit Inspected under the social care common inspection framework

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Information about this children's home

This provider is registered to provide care and accommodation to 5 young people with learning disabilities and / or mental disorders. The home is dual registered with the Care Quality Commission (CQC).

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Information about this children's home

A qualified registered manager is in post.

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This monitoring visit

The home was inspected 27 to 28 August 2019 and judged inadequate in all areas. It was the home’s first inspection since being registered with Ofsted. Concerns were raised relating to safeguarding, leadership and management, young people’s experiences and record keeping. Young people were making some progress and professionals spoke positively of the service.

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This monitoring visit

At this inspection the inspector found that some improvements have been made and eight out of the thirteen requirements raised in August are now met. Progress is being made towards the remaining five requirements and one additional requirement has been raised.

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This monitoring visit

Managers have implemented a weekly monitoring system to oversee the administration of young people’s medication. In addition, managers have systems in place to assess staff competency in this area. These developments have been effective and have had a positive impact on one young person who now takes his medication more consistently.

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This monitoring visit

Since the last full inspection there have been occasions when young people have become physically aggressive towards each other. Staff have appropriately intervened to stop young people fighting. Staff undertake follow-up work with the young people to address such behaviours. However, this work still does not go far enough and is not effective. Managers do have some ideas to complete further work Inspection report for children's home - monitoring visit: 1277449 2 with young people to reduce fighting within the home, although this has not yet been implemented.

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This monitoring visit

There are plans in place to implement a training and development plan. This includes training for staff, the registered manager and responsible individual. Once implemented, this training will help to support the continued development of staff and managers and compliment the training that has already taken place.

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This monitoring visit

Recruitment records of new staff have improved and demonstrate that staff are safely recruited. The registered manager was also able to evidence that staff are receiving supervision bi-monthly. However, the quality of written supervision records is not reflective of the discussions that take place and do not demonstrate reflective practice.

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This monitoring visit

The quality of incident records has started to improve. Since the last inspection one physical intervention has taken place. The record of this incident is compliant with regulations and it is clear what action staff took and why.

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This monitoring visit

Young people’s local authority care plans and case records are still not easily accessible to staff. For example, some are stored in a different building. The manager has not ensured that the children’s register has been updated in line with regulation.

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This monitoring visit

The home environment continues to require improvement so that young people have a homely place to live in. Plans are in place to improve the home in consultation with the young people.

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This monitoring visit

Leadership and management of the home is starting to improve. The provider has employed an experienced deputy manager to support the day-to-day running of the home. There are also plans to employ an operations manager who has experience in managing children’s homes to support the ongoing development of the home and improvement work. The effectiveness of these changes will be reviewed on subsequent inspections.

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This monitoring visit

The quality of care review report needs to improve. It lacks feedback from young people and professionals and a clear action plan with time scales to support the development of the service and drive improvement. Inspection report for children's home - monitoring visit: 1277449 3

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Recent inspection history

Inspection date Inspection type Inspection judgement 27/08/2019 Full Inadequate Inspection report for children's home - monitoring visit: 1277449 4

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Statutory Requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the 'Guide to the children's homes regulations including the quality standards'. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure— that staff— manage relationships between children to prevent them from harming each other. (Regulation 12(1)(2)(a)(iii)(iv)) 18/11/2019

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that— helps children to aspire to fulfil their potential, and promotes their welfare. In particular, the standard in paragraph (1) requires the registered person to— lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose; understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home; use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13(1)(a)(b)(2)(a)(c)(f)(h)) 18/11/2019

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Requirement Due date

If the registered provider is an organisation, the organisation must ensure that the responsible individual undertakes such continuing professional development as is necessary to ensure that the responsible individual has the skills needed for supervising the management of the home.

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Requirement Due date

The registered manager must undertake such continuing professional development as is necessary to ensure that the registered manager has the skills needed for managing the home. (Regulation 29(2)(4)) 18/11/2019

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Requirement Due date

Schedule 4 sets out the other information that the registered person must keep in relation to a children’s home. The 18/11/2019 Inspection report for children's home - monitoring visit: 1277449 5 registered person must— ensure that the records are kept up to date. (Regulation 37(1)(2)(b)) The registered person must ensure that the following items, which may be kept in electronic form, are kept in an accessible manner— children’s case records. (Regulation 38(i)) 18/11/2019

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Requirement Due date

In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating— the quality of care provided for children; the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it; and any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children. (Regulation 45(2)(a)(b)(c)) 18/11/2020

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Recommendations

 Ensure young people live in an environment which meets their basic day to day needs. (The guide to the children's homes regulations including the quality standards page 15, paragraph 3.7).

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Recommendations

 The registered person must have systems in place so that all staff, including the manager, receive supervision of their practice from an appropriately qualified and experienced professional, which allows them to reflect on their practice and the needs of the children assigned to their care. Professionally qualified staff employed by the home, e.g. teachers or social workers, should be provided with relevant professional or clinical supervision by an appropriately qualified and experienced professional. (The guide to the children's homes regulations including the quality standards page 61, paragraph 13.2).

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Recommendations

This relates to the quality of the written record of supervision.

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Information about this inspection

Inspection report for children's home - monitoring visit: 1277449 6 The purpose of this visit was to monitor the action taken and the progress made by the children's home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

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Children's home details

Registered provider: Osei Minkah Care Ltd

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Children's home details

Registered provider address: Trilogy Suite 9 Church Street, Wednesfield, Wolverhampton, Staffordshire WV11 1SR

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Inspector

Lisa O'Donovan, social care inspector Inspection report for children's home - monitoring visit: 1277449 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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