Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report children's home: SC458027 1 SC458027 Registered provider: Cambian Childcare Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children's home

This home provides care for two children. It is one of a group of homes run by a large independent provider. It offers care for children who have challenging behaviours and complex needs.

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Information about this children's home

The registered manager has been in post since 2013.

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Information about this children's home

Inspection dates: 25 to 26 September 2019

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children's home provides highly effective services that consistently exceed the standards of good. The actions of the children's home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Date of last inspection: 14 November 2018

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outstanding

Overall judgement at last inspection: outstanding

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outstanding

Enforcement action since last inspection: none Inspection report children's home: SC458027 2

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Inspection date Inspection type Inspection judgement

14/11/2018 Full Outstanding 29/11/2017 Full Outstanding 28/02/2017 Interim Sustained effectiveness 17/11/2016 Full Outstanding Inspection report children's home: SC458027 3

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Overall experiences and progress of children and young people: outstanding

Children make excellent progress. They benefit from secure, positive relationships with a highly skilled and dedicated staff team. The staff use innovative and creative ways to allow the children to express themselves through play in a safe way. The staff ensure that the children have the best possible experiences.

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Overall experiences and progress of children and young people: outstanding

The staff are highly effective in helping the children to manage their past traumas. Children make exceptional progress in learning to take responsibility for their own actions and behaviours. This helps them understand the impact that their actions have on others.

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Overall experiences and progress of children and young people: outstanding

Staff have high aspirations for children. This leads to the children having high expectations for themselves.

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Overall experiences and progress of children and young people: outstanding

The staff support the children to understand the reasons for living at the home. This is communicated in formats that the children understand such as a social story.

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Overall experiences and progress of children and young people: outstanding

The children have good educational attendance and make significant academic progress from their individual starting points. The communication between the education providers and the home is strong and has contributed to one child achieving 100% attendance. The support that staff at the home provide has reinforced and enhanced the children’s education. One child, who could not read, is reading daily and progressing in mathematics and writing. The staff understand the importance of education and proactively support and encourage the children.

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Overall experiences and progress of children and young people: outstanding

Children receive excellent support to help them to prepare for leaving care. The staff teach children many valuable independence skills, to prepare them for adulthood. This has led to a child making a successful transition to independence. The child said that, ‘The staff really helped me and taught me how to become independent, I couldn’t have done it without them.’

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Overall experiences and progress of children and young people: outstanding

Staff fully understand the importance for children to build and maintain positive friendships. They welcome children’s friends to the home, and support children to attend birthday parties and special events with their friends. The children benefit from these social opportunities and interests outside the home.

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Overall experiences and progress of children and young people: outstanding

Children say they are happy in the home because they have a wide choice of activities and they relish spending time with the staff. One child has joined a majorette’s club. Photographs and certificates around the house show her enjoying the activity. These Inspection report children's home: SC458027 4 celebrate children’s achievements giving them a sense of pride and positive self-worth.

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Overall experiences and progress of children and young people: outstanding

The house is warm and inviting and children’s bedrooms are highly personalised. This gives children a sense of permeance and belonging.

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How well children and young people are helped and protected: outstanding

The staff have developed an extremely good understanding of the children’s vulnerabilities. They discuss potential risks with children during key-work sessions. This supports individual children in understanding the risks they face and what they need to do to reduce them. Risk assessments and behaviour management plans are of the highest quality. The staff regularly review and amend these, making them current and responsive.

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How well children and young people are helped and protected: outstanding

Staff ensure that that they give ample time for children to express any worries or concerns that they have. The children are confident in how to make a complaint.

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How well children and young people are helped and protected: outstanding

The children do not go missing from the home. The staff are extremely vigilant and high in ratio. The manager sends individual missing from care protocols to the local police. This ensures that the police fully understand risks for individual children and can respond as needed if children go missing from the home.

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How well children and young people are helped and protected: outstanding

The staff creatively and consistently challenge unwanted behaviours. They understand the children’s past traumas and how these influence their behaviours. The staff work effectively with children to support them to understand these links. They help the children to reflect on their actions and find better ways of managing their thoughts and feelings. These effective strategies are successful in reducing the frequency of children’s behavioural incidents. This builds children’s self-belief and self-confidence.

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How well children and young people are helped and protected: outstanding

The staff are confident and knowledgeable about safeguarding children. The staff understanding the importance of reporting concerns and implement the safeguarding policies. This means that the children are kept safe.

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How well children and young people are helped and protected: outstanding

The staff understand that children need to have real and meaningful experiences. They balance this with safe risk management. Children work towards free time in the community, where they learn to manage potential risks and keep themselves safe.

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How well children and young people are helped and protected: outstanding

Children say that they feel safe living in the house because staff are always around to talk to if they are worried or upset. The high ratios of staff contribute to the children feeling secure. One child said, ‘Its great here because I get to do lots with the staff. We make up games to play, the staff are funny and always doing things with me.’ Inspection report children's home: SC458027 5

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The effectiveness of leaders and managers: outstanding

The manager is extremely dedicated to her work and leads by inspiration. She clearly wants the best possible outcomes for the children. Her enthusiasm is mirrored by the staff team and is evident in practice throughout the home.

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The effectiveness of leaders and managers: outstanding

The manager strives for continuous improvement and actively researches effective approaches to support this. Research findings are used to underpin new strategies that build good working practices that help children develop. One social worker said, ‘The child is very complex, the manager and the staff go above and beyond for her. They have an excellent understanding of her past traumas and the impact this is having on her behaviours. She has just started to talk about her feelings and this is a first for her.’

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The effectiveness of leaders and managers: outstanding

The manager holds regular staff meetings and training sessions which support the staff’s work. These keep the staff fully updated about each child. This ensures that children receive excellent care and support from trusted adults who are fully aware of their diverse and changing needs.

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The effectiveness of leaders and managers: outstanding

Children are clearly at the centre of this home. The manager has excellent communication with the social workers and other professionals. This joint approach means that she has been able to successfully challenge actions or proposed actions that are not in the best interests of the child.

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The effectiveness of leaders and managers: outstanding

Staff value the children and respect their wishes and feelings. They seek children’s views consistently during house meetings and key-worker sessions. These forums encourage children to express their views in the knowledge that they have a voice in the home.

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The effectiveness of leaders and managers: outstanding

The manager ensures that the home has a positive ethos and culture. The staff act as good role-models. They maintain honest, open communication with the children, the parents and associated professionals. This helps the children to understand their care plans and the range of services involved.

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The effectiveness of leaders and managers: outstanding

The exceptional manager and exemplary staff practice ensure the children make consistent progress and lead happy and fulfilled lives.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for Inspection report children's home: SC458027 6 the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the 'Social care common inspection framework', this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the 'Guide to the children's homes regulations including the quality standards'. Inspection report children's home: SC458027 7

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Children's home details

Registered provider: Cambian Childcare Limited

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Children's home details

Registered provider address: Cambian, Waterfront, Hammersmith Embankment, Chancellors Road, London W6 9RU

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Inspector

Trish Palmer, social care inspector Inspection report children's home: SC458027 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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