Children's Home run by Wyncare Limited in Nottingham

Inspection report children’s home: 2491037 1 Registered provider: Wyncare Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned children’s home offers placements on a planned short-, medium- and long-term basis. Staff work with up to three children and young people who have social, emotional and behavioural difficulties.

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Information about this children’s home

The manager was registered with Ofsted in December 2018 and holds the required qualification.

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Information about this children’s home

Inspection dates: 24 to 25 September 2019

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: This is the home’s first inspection since registration.

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: none Inspection report children’s home: 2491037 2

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

Ensure that the privacy of children is appropriately protected. (Regulation 21(a)) 03/10/2019

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Overall experiences and progress of children and young people: good

All children have made positive progress in different areas of their lives since they moved to the home. The individualised care they receive has enabled them to engage more with education, reduce their substance misuse and improve their health outcomes. A parent said, ‘I can see a big difference in my child. They are more positive. Their attitude has improved.’

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Overall experiences and progress of children and young people: good

Children regularly attend education. This is significant progress for some children. The manager and staff understand the value of education and ensure that there is good communication with education professionals. They advocate on behalf of children and help develop education plans to ensure that children stay interested in their education and want to attend. An education worker said, ‘Staff have been exceptionally good at communicating with us. They have high expectations for the child.’

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Overall experiences and progress of children and young people: good

Children’s health needs are well understood by the staff, who are attentive if a child feels unwell. Staff are vigilant to children’s changing moods and appearance, which helps to ensure that if a child is low in mood they can be supported appropriately. Staff are readily available should a child want to talk to them about how they are feeling.

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Overall experiences and progress of children and young people: good

Children have positive day-to-day experiences. As they get to know the staff team, children become less timid, and are confident that they will be listened to and their wishes and feelings acted on. A range of varied activities are planned weekly. These have included going to the circus or just going for a peaceful drive with a staff member.

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Overall experiences and progress of children and young people: good

Children see those who are important to them regularly. When saying goodbye at the end of a visit is difficult or painful, staff sensitively comfort and reassure children. A parent said, ‘My child is more calm and settled.’ Inspection report children’s home: 2491037 3

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How well children and young people are helped and protected: good

Children are safer as a result of living in this home. Good staffing levels help to ensure high levels of supervision. Children’s risk-taking behaviour has decreased. They do not go missing from the home. Substance misuse has decreased in relation to children’s starting points when they moved into the home. Incidents of self-injurious behaviour have decreased. If incidents do occur, they are managed effectively. Staff take an empathetic, nurturing approach as well as ensuring the child’s safety.

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How well children and young people are helped and protected: good

Incidents of behaviour that is difficult to deal with are managed effectively. The use of physical intervention by staff to help children stay safe is low. Staff work with the children to maintain the home’s rules and set clear expectations of children’s behaviour. Most children respond well to the consistent boundaries that are in place. One child has struggled to settle into life at the home, and staff work diligently to help that child re- engage. There are positive relationships between staff and children for the majority of the time.

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How well children and young people are helped and protected: good

Staff understand their roles and responsibilities in safeguarding children. They understand the whistle-blowing process and are clear that children’s safety is paramount. Frequent checks on the welfare of children during the night-time, where there is no clear need for this, are excessive and intrusive and detract from the otherwise good-quality safeguarding practice at the home.

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The effectiveness of leaders and managers: good

The home was registered with Ofsted in December 2018. Some members of staff are inexperienced in working in residential care and are currently unqualified. Leaders and managers gave the staff time to learn how to work with each other as a team before all three children moved in. Staff receive high levels of support and guidance from well- experienced and qualified leaders and managers, which means that children receive good-quality care. No temporary members of care staff are used, which increases children’s sense of stability. Members of staff feel well supported by managers.

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The effectiveness of leaders and managers: good

Leaders and managers have deliberately taken their time to admit children to the home. They have ensured that there is good matching between children and have created a homely and nurturing environment where most children feel settled.

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The effectiveness of leaders and managers: good

Partnership working is strong. Effective relationships with families, schools, social workers, and health and education providers ensure that children receive consistent messages about their care, which helps them to feel secure. Families and professionals spoke positively about children’s progress.

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The effectiveness of leaders and managers: good

Leaders and managers have a good understanding of the strengths and weaknesses of the home and have development plans in place. There is regular monitoring carried out by the registered manager and the responsible individual. They recognise that because the home is newly registered, additional focus and support are required to build a skilled Inspection report children’s home: 2491037 4 and well-trained staff team. Further training in the needs of children looked after is planned to further enhance staff members’ skills. Team meetings and staff supervision are used effectively to provide guidance for the staff and ensure that they understand how to provide individual and nurturing care that meets the needs of each child.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: 2491037 5

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Children’s home details

Registered provider address: 486 Mansfield Road, Sherwood, Nottingham, Nottinghamshire NG5 2FB

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Inspector

Catherine Honey: social care inspector Inspection report children’s home: 2491037 6 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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