Children's Home run by Anderida Adolescent Care Ltd in East Sussex

Inspection report children’s home: SC028536 1 SC028536 Registered provider: Anderida Adolescent Care

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned by a private company. It is registered to provide care and accommodation for up to two children. The manager was registered with Ofsted in June 2019.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 5 September 2018

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report children’s home: SC028536 2

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Inspection date Inspection type Inspection judgement

05/09/2018 Full Good 13/07/2016 Full Good 22/03/2016 Interim Improved effectiveness 17/12/2015 Full Good Inspection report children’s home: SC028536 3

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Recommendations

 Expectations of standards of behaviour should be high for all staff and children in the home. These standards should be clear and unambiguous. Children should be supported to develop understanding and empathy towards each other. Positive behaviour and relationships should be reinforced, praised and encouraged; poor behaviour should be challenged and discussed. (‘Guide to the children’s homes regulations including the quality standards’, page 39, paragraph 8.11) This relates in particular to supporting children to form respectful and positive relationships with staff, and challenging intimidating behaviour where necessary.  The registered person should actively seek independent scrutiny of the home and make best use of information from independent and internal monitoring (including under regulations 44 and 45) to ensure continuous improvement. (‘Guide to the children’s homes regulations including the quality standards’, page

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Recommendations

55, paragraph 10.24) In particular, ensure that evidence of progress made against service development objectives is regularly updated and recorded.  Staff should ensure that children understand what local leisure and other cultural or religious services are on offer for them, support them to access any relevant leisure passes and encourage them to participate in activities in the community and wider if appropriate. (‘Guide to the children’s homes regulations including the quality standards’, page 31, paragraph 6.6) This relates in particular to encouraging children to engage in the wider community and seek connections and activities outside of the home and outside the organisation.  Children should be encouraged by staff to see the home’s records as ‘living documents’, supporting them to view and contribute to the record in a way that reflects their voice on a regular basis. (‘Guide to the children’s homes regulations

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Recommendations

including the quality standards’, page 58, paragraph 11.19) This relates in particular to exploring different ways in which the child’s voice can be evidenced in the day-to-day life of the home.

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Overall experiences and progress of children and young people: good

Children are settled and making good progress. Staff utilise a regular review process to ensure that positive achievements are captured. They also use this process to ensure that goals for children remain relevant. When staff feel that children are slowing in their progress or face setbacks, there is clear evidence of strategic thinking and action to support children to reach their goals. Staff radiate warmth and affection. They have high expectations for children. There is a strong thread of advocacy running through staff practice. They fight hard for children. They are willing to place themselves in constructive, and appropriate, opposition to Inspection report children’s home: SC028536 4 achieve the best outcomes for children. External professionals speak highly about the quality of support at the home. A social worker said that her child was ‘the most stable she had ever seen them’. The social worker was impressed with the way the home has kept the child safe, enabling him to

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Overall experiences and progress of children and young people: good

make progress in all areas of his life. Children are consulted and involved in developing the home. They also use the complaints process and express satisfaction with the outcomes. Staff acknowledge there is room to grow in this area. They are keen to seek innovative and creative ways of capturing children’s feedback. Children have contributed to the planning and delivery of a major redecoration programme. This has helped to give the home a very relaxed feeling. The registered manager acknowledges that this is a work in progress. She hopes to continue creating a homely atmosphere that reflects the children’s tastes. Staff plan well for challenges in children’s lives. They demonstrate excellent practice around supporting family involvement. They have high levels of insight into the emotional and psychological challenges that children face when reconnecting with family. Staff show impressive forward-thinking which aims to minimise potential negative

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Overall experiences and progress of children and young people: good

impacts for children. Children, at present, only engage in activities with staff and peers from the home or school. This is a missed opportunity to broaden the social experiences of children and support them to engage more widely in the community.

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How well children and young people are helped and protected: good

Staff are clear and confident in their understanding of managing risk. They could readily identify the specific risks faced by the children in their care. Staff training is comprehensive and regularly updated. Staff practice and clear strategies have led to a significant reduction in children’s risk- taking behaviours. The strategies are strongly influenced by the therapeutic underpinnings of the organisation. Staff feel that the therapeutic approach affords them a deeper understanding of the triggers and motivations behind children’s behaviour. Staff have a proactive approach that is resulting in fewer incidents. Staff also cite the therapeutic model as the key influencing factor in the minimal use of physical intervention and punitive consequences. Children at the home rarely leave the premises without authorisation. In the few cases where they have, staff practice, and the records of these events are excellent.

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How well children and young people are helped and protected: good

Staff have a reflective approach to learning from incidents. They are supported in this by clinical staff and leaders from within the organisation. Staff still have some work to do to further improve the quality of relationships with children. Sometimes, children are confrontational and express negative attitudes towards the manager and staff. While some external professionals say that children talk to them positively about their placement, the children do not express this to the staff team. Considering the great progress with children in many areas, the team is confident that this will also improve. Inspection report children’s home: SC028536 5

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The effectiveness of leaders and managers: good

The registered manager demonstrates a pride in her home. She openly celebrates the achievements of children and staff. She talks confidently about her ambitions for the children. All children and staff have clear goals which are shared across the team. The manager also communicates well with partners in each child’s support network. The manager maintains a strong oversight of the review process for children. This enables her to identify signs of progress or new challenges for children. She encourages staff to review strategies to ensure that children have the support they need to meet their goals. Staff speak highly of the supervision, training and professional development on offer. They clearly have trust in the registered manager and senior team within the organisation. They particularly like the variation of support opportunities available. These include formal supervision, clinical supervision, cognitive behavioural therapy and daily

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The effectiveness of leaders and managers: good

debriefings. The organisation strives to share its positive learning experiences with the wider sector. The responsible individual has arranged to provide training to a Midlands-based local authority on the home’s therapeutic approach. This will also generate some impact research as the local authority implements the approach with children in its area. The manager is clear on the strengths and weaknesses of the home. She has created an exciting service development plan; however, she has not ensured that the development plan is regularly updated or amended where required.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC028536 6

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Children’s home details

Registered provider: Anderida Adolescent Care

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Children’s home details

Registered provider address: 6a Neville Road, Eastbourne, East Sussex BN22 8HR

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Inspector

Peter Jackson, social care inspector Inspection report children’s home: SC028536 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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