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Schools & FE · Independent school inspection

Darul Madinah London

Inspected 9 Sept 2019 · published 3 Oct 2019 · URN 147035

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Summary

No overall grade in this framework

Janet Hallett

What we read, and from where

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  • Inspection date verified

    9 Sept 2019

  • Inspectors verified

    Janet Hallett

  • Postcode verified

    E7 9HZ

  • Name on report verified

    Darul Madinah London

  • URN verified

    147035

Page 1 of 17
Page 1 of the report

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Tone of the report

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−5Mixedmore positive than 18% of reports of this type

In line with other reports of this type.

Praiseeffectivelyeffectiveindependentmake good progressclearconsistentlystrongwell-planned
Criticismconcernspoornot clearincompleteseriouslacksconcernlimited

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FindingsWhat needs to improveAbout the inspectionLeadership positive critical
  • Findings3150w+26
  • Leadership1114w−52
  • What needs to improve176w+33

Strengths

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Concerns

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Next steps

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Anatomy of the report

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Pages
17
Words of findings
4,347
longer than usual (typical 1813)
Reading level
Hard
Flesch 46, typical 49
Average sentence
20 words
Next steps
8
typical 8
Hedged sentences
6%
“some”, “not always”, “most”…

Where the words go

Findings 67%Leadership 24%What needs to improve 4%About the inspection 5%

Full report text

School pre-registration inspection report

p.1

Darul Madinah London 238 Romford Road, London E7 9HZ

p.1

Main inspection findings

Part 1. Quality of education provided All paragraphs  The proprietor has not ensured that the curriculum policy, plans and schemes of work are fit for purpose for the proposed school. The documents were written for another school. The policy and plans refer to leadership roles, year groups and facilities that the school does not have. Some plans refer only to the Reception Year and not to key stage 1.  The curriculum plans for literacy and English do not include details of the phonics scheme the school will use and contain no details about how pupils, including children in early years, will be taught to read.  The plans do not make clear how the curriculum will be adapted for pupils with special educational needs and/or disabilities (SEND).  The proprietor has not made sure that there are schemes of work for all the subjects that are planned. There are no schemes for Arabic, Urdu, physical education (PE) and

p.1

Main inspection findings

information and communication technology (ICT).  The schemes of work for mathematics and personal, social, health and economic (PSHE) education are fit for purpose and the subject content is sequenced effectively and is likely to ensure that pupils make progress.  The school does not have the classroom resources needed to ensure that the curriculum can be delivered. Details of how subjects will be taught to ensure that pupils acquire new knowledge and make good progress are very limited. It is not clear how leaders will ensure the quality of teaching.  The proprietor provided no details of the strategies teachers will use to manage behaviour.  The proprietor provided no information about assessment and how pupils’ performance will be measured in key stage 1.  Some of the requirements in this part, as listed in the annex to this report, are not likely to be met. Part 2. Spiritual, moral, social and cultural development of pupils

p.1

Main inspection findings

All paragraphs  The proprietor articulates a clear vision for pupils’ spiritual, moral, social and cultural development and the active promotion of British values in the proposed school. The equalities policy includes guidance to encourage respect for all, including people with the full range of protected characteristics.  The school’s curriculum plans make clear how PSHE education, Islamic studies and topic work will promote pupils’ spiritual, moral, social and cultural development. For example, pupils will learn about monarchy and government in history and learn how to make decisions through voting in elections in PSHE. Pupils will learn about the importance of honesty in Islamic studies.  In the curriculum documentation, there are planned opportunities for pupils to grow in confidence and self-esteem. To encourage tolerance and harmony, pupils will learn about the sacred features of festivals of a range of religions.

p.2

Main inspection findings

 The requirements in this part are likely to be met.

p.2

Main inspection findings

Part 3. Welfare, health and safety of pupils All paragraphs  The proprietor has not developed policies for safeguarding, managing behaviour and first aid that are fit for purpose. The policies submitted with the proprietor’s application for registration are not written for the school and referred to a governing body, although there are no governors at the school.  The safeguarding policy does not reflect current government statutory guidance. An adapted safeguarding policy was made available during the inspection. However, this refers only to children in early years provision and is not fit for purpose in an independent school that has pupils in key stage 1. Some useful information that was included in the original policy had been removed from the adapted version.  The proprietor has a broad general grasp of the importance of safeguarding but lacks specific knowledge of the school’s local context and the risks to pupils, including the

p.2

Main inspection findings

risk of radicalisation and extremism. The headteacher, who is the designated safeguarding lead, was not available to speak to the inspector on the day of the inspection visit.  The health and safety policy, which includes the risk assessment policy, is taken from another school. Leaders have not ensured that the fire risk assessment and portable appliance testing has been completed. Fire exits do not have signage.  Adapted policies for managing behaviour and first aid were given to the inspector during the inspection. Previous references to governors had been removed, but other relevant sections, including on sanctions for incidents of poor behaviour, were missing. The policies refer to a nursery school and are not fit for purpose in this school.  The proprietor has written admissions information. Registers are ready for when the school opens. The proprietor has appropriate plans in place for the supervision of

p.2

Main inspection findings

pupils.  There is a clear focus on tackling bullying and encouraging respect for difference. The schemes of work for PSHE and Islamic studies promote British values and link effectively to the school’s anti-bullying and equalities policy.  Some of the requirements in this part, as listed in the annex to this report, are not likely to be met.

p.2

Main inspection findings

Part 4. Suitability of staff, supply staff, and proprietors All paragraphs  The proprietor has drawn up a single central record of pre-employment checks on the suitability of staff. This includes the proprietor, the headteacher and the teaching staff appointed so far. Almost all the checks have been completed, and the date of each check and who made the check is recorded.  However, prohibition checks have not been carried out for teaching staff and recorded on the single central record.  Some of the requirements in this part, as listed in the annex to this report, are not likely to be met.

p.3

Main inspection findings

Part 5. Premises of and accommodation at schools All paragraphs  The proprietor has started to convert the building for educational use, but the work is incomplete.  The first floor of the premises is in poor condition. There is evidence of water leaks on the walls. Panes of glass in the windows are cracked, and in places the walls are unpainted exposed plasterboard. The cleaners’ cupboards, containing cleaning products and building rubbish, were unlocked.  The outside space is of a suitable size and layout. It has been partially resurfaced with artificial grass. However, the underlying surface is not level and it presents a trip hazard.  The requirements for toilet and washing facilities, the medical room and drinking water are likely to be met. The external lighting is likely to meet requirements.  The proprietor has not ensured that the premises are well maintained and safe. This is not likely to be assured until the requirements in Part 3 relating to health and safety,

p.3

Main inspection findings

fire safety and the management of risk are met.  Some of the requirements in this part, as listed in the annex to this report, are not likely to be met.

p.3

Main inspection findings

Part 6. Provision of information All paragraphs  The school’s prospectus contains useful information for parents and carers about the proprietor’s vision for the school and its ethos and values. It also includes information about the curriculum in the Reception class and how progress will be reported to parents.  However, the information for parents is incomplete. The prospectus does not include details about the curriculum, teaching, assessment and the reporting of each pupil’s progress in key stage 1. There is no information for parents about how the school will support pupils with an education, health and care (EHC) plan and those who speak English as an additional language.  There is a clear statement about how parents can obtain school policies. The complaints procedure, behaviour and safeguarding policies will be sent to parents with the admissions pack.  The contact details of the headteacher and proprietor (Darul Madinah London Ltd) are

p.3

Main inspection findings

missing from the prospectus.  Some of the requirements in this part, as listed in the annex to this report, are not likely to be met.

p.4

Main inspection findings

Part 7. Manner in which complaints are handled All paragraphs  The complaints policy is not written for the proposed school. The original policy submitted with the proprietor’s application for registration referred to a governing body and to staff roles in a secondary school. There are no governors and the proposed school is not for secondary-age pupils.  The proprietor made an adapted complaints policy available during the inspection. However, this is written only for a nursery school and is not fit for purpose for this school. The policy does not include information about the right of parents to a panel hearing if they are unsatisfied with the outcome of the formal process. The policy does not make clear that leaders should learn from the outcome of any complaint investigation.  Some of the requirements in this part, as listed in the annex to this report, are not likely to be met.

p.4

Main inspection findings

Part 8. Quality of leadership in and management of schools All paragraphs  The proprietor has not ensured that the proposed school is likely to meet the independent school standards.  The proprietor is uncertain about the policies that are required. Relevant policies have been obtained from other schools but have not been adapted to fit the circumstances of the proposed school. When policies have been adapted, they remain unfit for purpose because the proprietor has only drawn on those from a nursery school.  The proprietor has a strong understanding of equality and British values. They are developing their expertise in safer recruitment, although this is not complete, as detailed in Part 4.  There are no plans in place for a governing body. It is not clear how the proprietor, who does not have specialist knowledge of education, will hold the headteacher to account.  The requirements in this part, as listed in the annex to this report, are not likely to be

p.4

Main inspection findings

Schedule 10 of the Equality Act 2010  The proposed school is not likely to be compliant with Schedule 10 of the Equality Act 2010, because the proprietor has not written an accessibility plan.

p.5

Main inspection findings

Statutory requirements of the Early Years Foundation Stage  The failings in the independent school standards about the welfare, health and safety of pupils, the suitability of staff and proprietor(s), the arrangements for supporting pupils with SEND, the premises and complaints, apply to the Reception Year.  The information and proformas to monitor the development of children through observation and assessment are likely to meet requirements.  Some of the statutory requirements of the early years foundation stage, as listed in the annex to this report, are not likely to be met.

p.5

Compliance with regulatory requirements

The school is unlikely to meet the requirements of the schedule to The Education (Independent School Standards) Regulations 2014 (‘the independent school standards’) and associated requirements, as set out in the annex of this report.

p.6

Proposed school details

This inspection was carried out under section 99 of the Education and Skills Act 2008, the purpose of which is to advise the Secretary of State for Education about the school’s likely compliance with the independent school standards that are required for registration as an independent school.

p.7

Proposed school details

Website The school does not have a website

p.7

Proposed school details

Date of previous standard inspection Not previously inspected

p.7

recommendation

Age range of pupils Not applicable 5 to 7 Registration not recommended Number of pupils on the school roll Not applicable 70 Registration not recommended

p.8

School’s current position School’s proposal

Gender of pupils Not applicable Mixed Number of full-time pupils of compulsory school age Not applicable 70

p.8

School’s current position School’s proposal

Number of part-time pupils Not applicable 0

p.8

School’s current position School’s proposal

Number of pupils with special educational needs and/or disabilities Not applicable Some

p.8

School’s current position School’s proposal

Of which, number of pupils with an education, health and care plan Not applicable Some

p.8

School’s current position School’s proposal

Of which, number of pupils paid for by a local authority with an education, health and care plan Not applicable Some

p.8

School’s current position School’s proposal

Number of full-time equivalent teaching staff Not applicable 4

p.8

School’s current position School’s proposal

Number of part-time teaching staff Not applicable 0

p.8

School’s current position School’s proposal

Number of staff in the welfare provision Not applicable Not applicable

p.8

Information about this proposed school

 Darul Madinah Ltd intends to register as an independent day school with an Islamic ethos. The school intends to cater for pupils aged five to seven in the London Borough of Newham.  The school plans to cater for pupils with a wide range of special educational needs.  The school plans to occupy a residential house, converted for educational use, at 238 Romford Road in Newham.  Darul Madinah London Ltd is the proprietor. There are two directors, who are also the directors of a linked proprietor body, Darul Madinah Slough Ltd. The school does not have a governing body.  The proprietor plans to open nursery provision at the same address. They plan to register this provision separately.  The school will be led by a headteacher, who has been appointed.

p.9

Information about this inspection

 This was a pre-registration inspection. It was the school’s first pre-registration inspection.  The inspection was conducted with two days’ notice.  The proprietor met with the inspector and participated in a range of inspection activities. The headteacher was not available during the inspection.  The inspector made a tour of the premises, scrutinised the single central record and reviewed key documents, policies and information about the proposed school.

p.10

Inspection team

Janet Hallett, lead inspector Her Majesty’s Inspector

p.10

Part 1. Quality of education provided

 2(1) The standard in this paragraph is met if-

p.11

Part 1. Quality of education provided

– 2(1)(a) the proprietor ensures that a written policy on the curriculum, supported by appropriate plans and schemes of work, which provides for the matters specified in sub-paragraph (2) is drawn up and implemented effectively; and

p.11

Part 1. Quality of education provided

– 2(1)(b) the written policy, plans and schemes of work-

p.11

Part 1. Quality of education provided

– 2(1)(b)(i) take into account the ages, aptitudes and needs of all pupils, including those pupils with an EHC plan.

p.11

Part 1. Quality of education provided

 2(2) For the purposes of paragraph (2)(1)(a), the matters are-

p.11

Part 1. Quality of education provided

– 2(2)(a) full-time supervised education for pupils of compulsory school age (construed in accordance with section 8 of the Education Act 1996), which gives pupils experience in linguistic, mathematical, scientific, technological, human and social, physical and aesthetic and creative education;

p.11

Part 1. Quality of education provided

– 2(2)(b) that pupils acquire speaking, listening, literacy and numeracy skills;

p.11

Part 1. Quality of education provided

– 2(2)(f) where the school has pupils below compulsory school age, a programme of activities which is appropriate to their educational needs in relation to personal, social, emotional and physical development and communication and language skills;

p.11

Part 1. Quality of education provided

– 2(2)(h) that all pupils have the opportunity to learn and make progress.

p.11

Part 1. Quality of education provided

 3 The standard in this paragraph is met if the proprietor ensures that the teaching at the school-

p.11

Part 1. Quality of education provided

– 3(a) enables pupils to acquire new knowledge and make good progress according to their ability so that they increase their understanding and develop their skills in the subjects taught;

p.11

Part 1. Quality of education provided

– 3(c) involves well-planned lessons and effective teaching methods, activities and management of class time;

p.11

Part 1. Quality of education provided

– 3(d) shows a good understanding of the aptitudes, needs and prior attainments of the pupils, and ensures that these are taken into account in the planning of lessons;

p.11

Part 1. Quality of education provided

– 3(e) demonstrates good knowledge and understanding of the subject matter being taught; – 3(f) utilises effectively classroom resources of a good quality, quantity and range;

p.11

Part 1. Quality of education provided

– 3(g) demonstrates that a framework is in place to assess pupils' work regularly and thoroughly and uses information from that assessment to plan teaching so that pupils can progress;

p.12

Part 1. Quality of education provided

– 3(h) utilises effective strategies for managing behaviour and encouraging pupils to act responsibly.

p.12

Part 1. Quality of education provided

 4 The standard in this paragraph is met where the proprietor ensures that a framework for pupil performance to be evaluated, by reference to the school's own aims as provided to parents or national norms, or to both, is in place.

p.12

Part 3. Welfare, health and safety of pupils

 7 The standard in this paragraph is met if the proprietor ensures that-

p.12

Part 3. Welfare, health and safety of pupils

– 7(a) arrangements are made to safeguard and promote the welfare of pupils at the school; and

p.12

Part 3. Welfare, health and safety of pupils

– 7(b) such arrangements have regard to any guidance issued by the Secretary of State.

p.12

Part 3. Welfare, health and safety of pupils

 9 The standard in this paragraph is met if the proprietor promotes good behaviour amongst pupils by ensuring that-

p.12

Part 3. Welfare, health and safety of pupils

– 9(a) a written behaviour policy is drawn up that, amongst other matters, sets out the sanctions to be adopted in the event of pupil misbehaviour;

p.12

Part 3. Welfare, health and safety of pupils

– 9(b) the policy is implemented effectively; and

p.12

Part 3. Welfare, health and safety of pupils

– 9(c) a record is kept of the sanctions imposed upon pupils for serious misbehaviour.

p.12

Part 3. Welfare, health and safety of pupils

 11 The standard in this paragraph is met if the proprietor ensures that relevant health and safety laws are complied with by the drawing up and effective implementation of a written health and safety policy.

p.12

Part 3. Welfare, health and safety of pupils

 12 The standard in this paragraph is met if the proprietor ensures compliance with the Regulatory Reform (Fire Safety) Order 2005[12].

p.12

Part 3. Welfare, health and safety of pupils

 13 The standard in this paragraph is met if the proprietor ensures that first aid is administered in a timely and competent manner by the drawing up and effective implementation of a written first-aid policy.

p.12

Part 3. Welfare, health and safety of pupils

 16 The standard in this paragraph is met if the proprietor ensures that-

p.12

Part 3. Welfare, health and safety of pupils

– 16(a) the welfare of pupils at the school is safeguarded and promoted by the drawing up and effective implementation of a written risk assessment policy; and – 16(b) appropriate action is taken to reduce risks that are identified.

p.12

Part 4. Suitability of staff, supply staff, and proprietors

 18(2) The standard in this paragraph is met if-

p.13

Part 4. Suitability of staff, supply staff, and proprietors

– 18(2)(b) no such person carries out work, or intends to carry out work, at the school in contravention of a prohibition order, an interim prohibition order, or any direction made under section 128 of the 2008 Act or section 142 of the 2002 Act, or any disqualification, prohibition or restriction which takes effect as if contained in either such direction.

p.13

Part 4. Suitability of staff, supply staff, and proprietors

 21(1) The standard in this paragraph is met if the proprietor keeps a register which shows such of the information referred to in sub-paragraphs (3) to (7) as is applicable to the school in question.

p.13

Part 4. Suitability of staff, supply staff, and proprietors

 21(3) The information referred to in this sub-paragraph is-

p.13

Part 4. Suitability of staff, supply staff, and proprietors

– 21(3)(b) in relation to each member of staff ("S"), whether a check was made to establish whether S is subject to a prohibition order or an interim prohibition order, including the date on which such check was completed.

p.13

Part 5. Premises of and accommodation at schools

 25 The standard in this paragraph is met if the proprietor ensures that the school premises and the accommodation and facilities provided therein are maintained to a standard such that, so far as is reasonably practicable, the health, safety and welfare of pupils are ensured.

p.13

Part 6. Provision of information

 32(1) The standard about the provision of information by the school is met if the proprietor ensures that-

p.13

Part 6. Provision of information

– 32(1)(a) the information specified in sub-paragraph (2) is provided to parents of pupils and parents of prospective pupils and, on request, to the Chief Inspector, 1 the Secretary of State or an independent inspectorate;

p.13

Part 6. Provision of information

– 32(1)(b) the information specified in sub-paragraph (3) is made available to parents of pupils and parents of prospective pupils and, on request, to the Chief Inspector, the Secretary of State or an independent inspectorate;

p.13

Part 6. Provision of information

– 32(1)(f) an annual written report of each registered pupil's progress and attainment in the main subject areas taught is provided to the parents of that registered pupil except that no report need be provided where the parent has agreed otherwise;

p.13

Part 6. Provision of information

– 32(1)(j) particulars of any action specified in sub-paragraph (4) are published and

p.13

Part 6. Provision of information

1 For the meaning of ‘Chief Inspector’ see section 138(1) of the 2008 Act. maintained on the school's website or, where no such website exists, are provided to parents.

p.13

Part 6. Provision of information

 32(2) The information specified in this sub-paragraph is-

p.14

Part 6. Provision of information

– 32(2)(a) the school's address and telephone number and the name of the head teacher;

p.14

Part 6. Provision of information

– 32(2)(b), 32(2)(b)(i) and 32(2)(b)(ii) where the proprietor is an individual, the proprietor’s full name, address for correspondence during both term-time and holidays and a telephone number or numbers on which the proprietor may be contacted, or where the proprietor is a body of persons, the address and telephone number of its registered or principal office.

p.14

Part 6. Provision of information

 32(3) The information specified in this sub-paragraph is-

p.14

Part 6. Provision of information

– 32(3)(b) particulars of educational and welfare provision for pupils with EHC plans and pupils for whom English is an additional language.

p.14

Part 7. Manner in which complaints are handled

 33 The standard about the manner in which complaints are handled is met if the proprietor ensures that a complaints procedure is drawn up and effectively implemented which deals with the handling of complaints from parents of pupils and which-

p.14

Part 7. Manner in which complaints are handled

– 33(f) where the parent is not satisfied with the response to the complaint made in accordance with sub-paragraph (e), makes provision for a hearing before a panel appointed by or on behalf of the proprietor and consisting of at least three people who were not directly involved in the matters detailed in the complaint;

p.14

Part 7. Manner in which complaints are handled

– 33(g) ensures that, where there is a panel hearing of a complaint, one panel member is independent of the management and running of the school;

p.14

Part 7. Manner in which complaints are handled

– 33(h) allows for a parent to attend and be accompanied at a panel hearing if they wish;

p.14

Part 7. Manner in which complaints are handled

– 33(i) provides for the panel to make findings and recommendations and stipulates that a copy of those findings and recommendations is-

p.14

Part 7. Manner in which complaints are handled

– 33(i)(i) provided to the complainant and, where relevant, the person complained about; and

p.14

Part 7. Manner in which complaints are handled

– 33(i)(ii) available for inspection on the school premises by the proprietor and the head teacher;

p.14

Part 7. Manner in which complaints are handled

– 33(j) provides for a written record to be kept of all complaints that are made in accordance with sub-paragraph (e) and-

p.14

Part 7. Manner in which complaints are handled

– 33(j)(i) whether they are resolved following a formal procedure, or proceed to a panel hearing; and

p.15

Part 7. Manner in which complaints are handled

– 33(j)(ii) action taken by the school as a result of those complaints (regardless of whether they are upheld).

p.15

Part 8. Quality of leadership in and management of schools

 34(1) The standard about the quality of leadership and management is met if the proprietor ensures that persons with leadership and management responsibilities at the school-

p.15

Part 8. Quality of leadership in and management of schools

– 34(1)(a) demonstrate good skills and knowledge appropriate to their role so that the independent school standards are met consistently;

p.15

Part 8. Quality of leadership in and management of schools

– 34(1)(b) fulfil their responsibilities effectively so that the independent school standards are met consistently; and

p.15

Part 8. Quality of leadership in and management of schools

– 34(1)(c) actively promote the well-being of pupils.

p.15

foundation stage

Educational programmes must involve activities and experiences for children, as follows: literacy development involves encouraging children to link sounds and letters and to begin to read and write. Children must be given access to a wide range of reading materials (books, poems and other written materials) to ignite their interest. (1.5)

p.15

foundation stage

Providers must be alert to any issues of concern in the child’s life at home or elsewhere. Providers must have and implement a policy, and procedures, to safeguard children. These should be in line with the guidance and procedures of the relevant Local Safeguarding Children Board (LSCB). The safeguarding policy and procedures must include an explanation of the action to be taken when there are safeguarding concerns about a child and in the event of an allegation being made against a member of staff, and cover the use of mobile phones and cameras in the setting. (3.4)

p.15

foundation stage

Providers must have regard to the government’s statutory guidance ‘Working Together to Safeguard Children 2015’ and to the ‘Prevent duty guidance for England and Wales 2015’. All schools are required to have regard to the government’s ‘Keeping Children Safe in Education’ statutory guidance, and other childcare providers may also find it helpful to refer to this guidance. If providers have concerns about children’s safety or welfare, they must notify agencies with statutory responsibilities without delay. This means the local children’s social care services and, in emergencies, the police. (3.7)

p.15

foundation stage

Providers must ensure that people looking after children are suitable to fulfil the requirements of their roles. Providers must have effective systems in place to ensure that practitioners, and any other person who is likely to have regular contact with children (including those living or working on the premises), are suitable. (3.9)

p.16

foundation stage

Providers must ensure that their premises, including overall floor space and outdoor spaces, are fit for purpose and suitable for the age of children cared for and the activities provided on the premises. Providers must comply with requirements of health and safety legislation (including fire safety and hygiene requirements). (3.54)

p.16

foundation stage

Providers must take reasonable steps to ensure the safety of children, staff and others on the premises in the case of fire or any other emergency, and must have an emergency evacuation procedure. Providers must have appropriate fire detection and control equipment (for example fire alarms, smoke detectors, fire blankets and/or fire extinguishers) which is in working order. Fire exits must be clearly identifiable, and fire doors must be free of obstruction and easily opened from the inside. (3.55)

p.16

foundation stage

Providers must ensure that they take all reasonable steps to ensure staff and children in their care are not exposed to risks and must be able to demonstrate how they are managing risks. Providers must determine where it is helpful to make some written risk assessments in relation to specific issues, to inform staff practice, and to demonstrate how they are managing risks if asked by parents and/or carers or inspectors. Risk assessments should identify aspects of the environment that need to be checked on a regular basis, when and by whom those aspects will be checked, and how the risk will be removed or minimised. (3.64)

p.16

foundation stage

Providers must have arrangements in place to support children with SEN or disabilities. Maintained schools, maintained nursery schools and all providers who are funded by the local authority to deliver early education places must have regard to the Special Educational Needs Code of Practice. Maintained schools and maintained nursery schools must identify a member of staff to act as Special Educational Needs Co-ordinator (SENCO) and other providers (in group provision) are expected to identify a SENCO. Childminders are encouraged to identify a person to act as a SENCO and childminders who are registered with a childminder agency or who are part of a network may wish to share the role between them. (3.67)

p.16

foundation stage

Providers must put in place a written procedure for dealing with concerns and complaints from parents and/or carers, and must keep a written record of any complaints, and their outcome. Childminders are not required to have a written procedure for handling complaints, but they must keep a record of any complaints they receive and their outcome. All providers must investigate written complaints relating to their fulfilment of the EYFS requirements and notify complainants of the outcome of the investigation within 28 days of having received the complaint. The record of complaints must be made available to Ofsted or the relevant childminder agency on request. (3.74) guidance 'Raising concerns and making a complaint about Ofsted', which is available from Ofsted's website: www.gov.uk/government/publications/complaints-about-ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk .

p.16

foundation stage

Parent View You can use Parent View to give Ofsted your opinion on your child's school. Ofsted will use the information parents and carers provide when deciding which schools to inspect and when and as part of the inspection.

p.17

foundation stage

You can also use Parent View to find out what other parents and carers think about schools in England. You can visit www.parentview.ofsted.gov.uk or look for the link on the main Ofsted website: www.gov.uk/government/organisations/ofsted .

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foundation stage

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for children looked after, safeguarding and child protection.

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