Children's Home run by Cambian Childcare Limited in Rochdale

Inspection report children’s home: SC456419 1 SC456419 Registered provider: Cambian Childcare Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This is one of a number of privately run children’s homes operated by a private company. The home is registered to provide care and accommodation for one young person who may need support with emotional and/or behavioural difficulties. The registered manager also manages another two homes within the company. These are in close proximity to this home.

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Information about this children’s home

The registered manager is suitably experienced and qualified for the role.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Overall judgement at last inspection: improved effectiveness

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outstanding

Enforcement action since last inspection: none Inspection report children’s home: SC456419 2

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Inspection date Inspection type Inspection judgement

13/03/2019 Interim Improved effectiveness 10/04/2018 Full Good 20/12/2017 Interim Improved effectiveness 13/06/2017 Full Requires improvement to be good Inspection report children’s home: SC456419 3

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Overall experiences and progress of children and young people: outstanding

The young person has made significant and measurable progress, relative to his starting point, as a result of living at the home. The young person told the inspector that the home is ‘fantastic’. He could easily recognise and value the progress he has made since living there.

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Overall experiences and progress of children and young people: outstanding

The young person said, ‘This is by far the best care home I’ve lived in. When I first came to the home, I didn’t want to stay. But I can now say that this is the best care home I’ve been in. In my opinion, this is an outstanding home. That’s because staff care and have done a lot for me.’

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Overall experiences and progress of children and young people: outstanding

The staff are supportive, responsive and attuned to the young person’s needs. Because of this, the young person has become happier, healthier, safer and less likely to engage in risk-taking behaviour, such as antisocial behaviour, going missing from home and exploitation.

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Overall experiences and progress of children and young people: outstanding

The registered manager and staff have created a warm, comfortable family atmosphere. The warmth of the relationships is evident throughout the home. The underpinning ethos of mutual respect, care and nurture is worthy of wider dissemination. The staff invest good-quality time with the young person. This means the young person feels secure and has formed close attachments and bonds with the staff team.

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Overall experiences and progress of children and young people: outstanding

When the young person first arrived at the home, he was not attending school. However, staff worked hard to secure appropriate education. They worked with the relevant agencies to ensure that the right placement was sought at the earliest opportunity. As a result, the young person has made tremendous progress and there has been a significant increase in his overall achievements. He has recently achieved excellent GCSE results and is now ready to work towards a higher qualification in his chosen career pathway.

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Overall experiences and progress of children and young people: outstanding

The quality of the care provided, and the experiences offered, has enriched the young person’s life. Recently, the young person and staff team enjoyed a holiday in Turkey, where they had opportunities to try lots of new things. Staff ensure that the smallest achievements are celebrated, and this gives the young person a strong sense of personal development and accomplishment. Similarly, birthdays and seasonal activities are all celebrated. This ensures that important events are never forgotten.

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Overall experiences and progress of children and young people: outstanding

The recording system for the young person’s personal information is excellent. It provides a comprehensive picture of the young person, his time in the home and his progress and achievements.

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Overall experiences and progress of children and young people: outstanding

Care plans are child-focused and underpin care practice alongside researched-informed care models. The young person fully contributes to the development and review of his plans. This has been effective in helping him gain a greater understanding of his specific Inspection report children’s home: SC456419 4 needs and a focus on what he wants to achieve.

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How well children and young people are helped and protected: outstanding

The young person has made exceptional progress from his starting points. The staff team have helped him to build his self-esteem and to learn to protect himself. Consequently, he is making positive choices and his safety has increased.

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How well children and young people are helped and protected: outstanding

Innovative practice enables the young person to be involved in all aspects of his care. He participates in day-to-day decision-making and has a real say over decisions that affect his life. The young person has responded positively to meaningful dialogue, negotiation and the restorative approach within the home. As a result, the young person is accepting of restrictions put in place for his safety.

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How well children and young people are helped and protected: outstanding

A great emphasis is placed on helping the young person to reduce risk-taking behaviour and to become safer. This is achieved through daily discussions and individual sessions. Staff make good use of research and link this to their daily practice. For example, staff have effectively researched topics such as exploitation, county lines, sexual health and the impact of substance misuse. This learning guides staff practice and further protects the young person.

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How well children and young people are helped and protected: outstanding

Professionals speak highly of the service, the quality of care and the ability to promote the young person’s safety and well-being. One professional said: ‘When X [young person’s name] arrived at the home, he had a negative view of care and was quite angry and frustrated. But staff took time to build trust with him and he now has a positive view of care and feels safe and secure. Before moving to this home, X was at risk of CSE [child sexual exploitation] with episodes of going missing, but this has been reduced and sustained due to the time and effort spent by staff.’

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How well children and young people are helped and protected: outstanding

The recruitment and selection of staff is sufficiently robust. Staff are vigilant and take appropriate steps to verify each visitor’s identity to protect young people. Health and safety checks are completed, and this ensures a safe living environment.

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The effectiveness of leaders and managers: outstanding

The registered manager has been in post since December 2016. She is suitably qualified and experienced, is self-driven and a highly effective manager. The manager is ambitious and innovative, using research-informed practice that makes sustained and measurable difference to the life of the young person living at the home.

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The effectiveness of leaders and managers: outstanding

The registered manager is well supported by an experienced and committed deputy manager. Together, they provide visible and effective leadership of the home. The relationships between the managers and staff are equally positive. Staff speak very positively about working here. They feel supported and valued.

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The effectiveness of leaders and managers: outstanding

Reflective practice is a strength of the home. The registered manager encourages staff to openly consider areas of their practice that require change or improvement. This is done through practice-led supervision, team meetings and training. As a result, the staff Inspection report children’s home: SC456419 5 team are motivated, well informed and skilled in their roles.

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The effectiveness of leaders and managers: outstanding

The young person benefits from a strong, settled and cohesive team. The staffing arrangements ensures a high level of continuity of care. As a result, the young person has developed meaningful relationships with the people looking after him. The registered manager has a clear understanding of her monitoring responsibilities. Monthly audits show good compliance with regulations and demonstrate that she monitors whether the young person is achieving positive outcomes.

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The effectiveness of leaders and managers: outstanding

Independent monitoring reports are detailed and positive about the running of the home and the progress made by the young person. Recommendations are quickly addressed by the registered manager.

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The effectiveness of leaders and managers: outstanding

Liaison with other agencies is excellent. Professionals speak very positively about staff communication and partnership working.

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The effectiveness of leaders and managers: outstanding

Effective evaluation of working practice ensures that the home continues to move forward and progress. The registered manager ensures that staff are given regular opportunities to develop their practice. This increases their motivation and further enhances care practices in the home.

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The effectiveness of leaders and managers: outstanding

There are no recommendations or requirements made at this inspection. This further demonstrates that the home is managed effectively.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC456419 6

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: 4th Floor, Waterfront, Manbre Wharf, Manbre Road, Hammersmith, London W6 9RH

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Inspector

Ceri Evans, social care inspector Inspection report children’s home: SC456419 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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