Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report children‟s home: SC456857 1 SC456857 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home’s purpose is to support and meet the needs of one child or young person, irrespective of gender, up to the age of 18 years. The home is equipped to take a child or young person with high-level complex needs, such as an inability to manage their emotions, and anti-social and dangerous behaviour that their home or foster care has not been able to manage. The home is operated by a private organisation. The manager has been in post since March 2019. She has submitted her application to Ofsted to be the registered manager for this home.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 25 February 2019

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good

Overall judgement at last inspection: improved effectiveness

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good

Enforcement action since last inspection: none Inspection report children‟s home: SC456857 2

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Inspection date Inspection type Inspection judgement

25/02/2019 Interim Improved effectiveness 29/05/2018 Full Requires improvement to be good 25/09/2017 Full Requires improvement to be good 01/02/2017 Interim Sustained effectiveness Inspection report children‟s home: SC456857 3

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Statutory requirements

This section sets out the actions that the registered person must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person must comply within the given timescales.

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Requirement Due date

6: The quality and purpose of care standard

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children; use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

meet the needs of each child; and enable each child to participate in the daily life of the home. (Regulation 6 (1)(a)(b) and (2)(c)(i)(ii)) 04/10/2019

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Requirement Due date

In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating—

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Requirement Due date

the quality of care provided for children; the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it; and any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children.

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Requirement Due date

After completing a quality of care review, the registered person must produce a written report about the quality of care review and the actions which the registered person intends to take as a result of the quality of care review (“the quality of care review report”). 04/10/2019 Inspection report children‟s home: SC456857 4 The registered person must—

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Requirement Due date

supply to HMCI a copy of the quality of care review report within 28 days of the date on which the quality of care review is completed. (Regulation 45 (2)(a)(b)(c)(3)(4)(a))

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Overall experiences and progress of children and young people: good

The quality of care provided by the staff is very nurturing, responsive and focused on the needs of the child and on improving outcomes for her. The acting and deputy managers and staff know the child very well. Considering the child’s previous background and placement disruptions, she is enjoying a positive experience and she is making good progress living at the home.

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Overall experiences and progress of children and young people: good

The acting manager frequently works alongside the child to support her. This is of great benefit to the child, as they have formed a very positive and established relationship. Relationships with the wider staff team are also positive and secure.

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Overall experiences and progress of children and young people: good

The child is supported to maintain her education placement. Her progress and attendance in school are good. School staff and the home’s staff work closely together to help the child to achieve in school. The staff share daily updates with the headteacher, which mean that each can prepare appropriately for their time with the child based on her changing daily presentations.

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Overall experiences and progress of children and young people: good

The child has made significant progress in relation to their emotional and physical health and well-being. The acting manager has been persistent in securing therapeutic intervention for the child in her care.

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Overall experiences and progress of children and young people: good

The child is enjoying new experiences. Staff support her to attend clubs and they encourage her friendships. There is a good team around the child approach. Her daily life is well planned and these plans are fully understood by the staff.

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Overall experiences and progress of children and young people: good

The child’s time with her family is actively supported by staff. Staff are effective at improving and sustaining relationships between the child and members of her family, even when there are challenges with this. This means that the child experiences greater opportunities to sustain important relationships and attachments with those significant to her.

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Overall experiences and progress of children and young people: good

Some maintenance to the home has been completed since the last inspection. The uneven rear garden has been flagged and a new outhouse has been fitted. However, damage caused by the child has not been repaired or replaced quickly enough. The home does not provide a welcoming environment.

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Overall experiences and progress of children and young people: good

Over time, children and young people who come to live in the home do change their Inspection report children‟s home: SC456857 5 ways and become better citizens. Young people who have left the home have done so in a planned way. They are now enjoying living with or near their families, attending colleges or working overseas. The current child is experiencing daily independent living skills and she enjoys cooking and baking with her staff.

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How well children and young people are helped and protected: good

There is a good, positive safeguarding culture within the home. Staff talk openly about the child’s vulnerability and they ensure that she is safeguarded. The acting and deputy managers and staff have a good understanding about risk factors and how to keep the child safe and secure.

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How well children and young people are helped and protected: good

The child has detailed and effective risk assessments that demonstrate the reduction in risk that has occurred since she came to live in the home. Strategies are in place to manage and reduce the risks that the child faces. The staff demonstrate well the actions that they will take to keep the child safe.

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How well children and young people are helped and protected: good

The child has become significantly safer from the time she came to live in the home. She told the inspector that the support she receives helps her to manage her emotions and to become more responsible for her actions. For this child, since her previous placement, there has been a significant reduction to zero in the number of incidents of going missing.

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How well children and young people are helped and protected: good

Physical intervention is used as a last resort only to keep the child and others safe and to prevent damage to property. Recently, there has been a significant reduction in incidents and in the use of physical intervention. The manager thoroughly evaluates these incidents and looks for triggers, trends and the appropriateness of the intervention. In addition, discussions held with the child and staff following an intervention are clearly recorded.

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How well children and young people are helped and protected: good

Consequences when imposed are agreed between the child and her staff. Damage to property and assaults on the staff have reduced from when the child came to live in the home. She is now responsive and she is able to acknowledge how her actions can impact on others and on her environment.

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How well children and young people are helped and protected: good

Feedback from professionals shows that they feel that the home protects and cares for the child very well. For example, the child told her independent reviewing officer that she would give the home ‘10 out of 10’ and the child’s social worker says, ‘I am very happy with the placement and with my child’s progress.’

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The effectiveness of leaders and managers: good

The acting manager commenced her role in the home in March 2019. She has made an application to Ofsted to be the registered manager of the home. The acting manager is enrolled on the relevant level 5 diploma. The acting and deputy managers are experienced and provide the staff with clear leadership and support in the home. Together they run a good-quality home. Inspection report children‟s home: SC456857 6 The acting and deputy managers have a good insight into the progress and plans for the child and they lead the staff team by example. They are ambitious for the care offered by staff to continually improve and that the child achieves in all aspects of their life.

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The effectiveness of leaders and managers: good

The home employs a sufficient number of staff to meet the child’s needs. Staff have access to training opportunities that help them to develop the skills that they need to care for a vulnerable child.

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The effectiveness of leaders and managers: good

Staff told the inspector that they feel valued and supported by the management team and by each other. Staff receive regular supervision and feel that this is reflective and helps them to develop their practice.

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The effectiveness of leaders and managers: good

The acting manager, supported by the deputy, monitors and maintains oversight of the home through the independent person’s reports, key workers’ monthly audits, supervision and verbal feedback from professionals and the young person. However, the acting manager’s review of the quality of care report has not been sent to Ofsted within regulatory timescales. This means that the regulator does not have a clear oversight of the home.

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The effectiveness of leaders and managers: good

The manager works in partnership with social workers, parents, teachers and the designated officer. Encouraging feedback has been received during this inspection about how the manager engages and communicates effectively with parents and professionals. She is confident and will challenge professionals when needed to ensure that the child receives the care that she is entitled to.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children‟s home: SC456857 7

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: 4th Floor, Waterfront Manbre Wharf, Manbre Road, Hammersmith, London W6 9RH

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Inspector

Mark Kersh: social care inspector Inspection report children‟s home: SC456857 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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