Children's home run by Potensial Limited in Wirral

Inspection report for children’s home – monitoring visit: 1221437 1

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Potensial Ltd

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

 This short-break centre is operated by a large independent national provider.  The home is registered to provide short-break care and accommodation for up to five children and young people at any one time.  Children and young people do not live permanently at the home.  Children and young people who stay at this home may have learning disabilities and/or physical disabilities.  The manager of the home was registered by Ofsted on 14 March 2016.

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This monitoring visit

This children’s home was judged inadequate at the full inspection on 17 to 18 July 2019. Following this monitoring visit, Ofsted has made a new full inspection judgement in line with its inspection framework. The children’s home’s new full inspection judgement is requires improvement to be good.

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This monitoring visit

At the full inspection in July 2019, Ofsted raised six requirements. This monitoring visit was undertaken to evaluate the progress made in addressing the requirements.

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This monitoring visit

Since the last inspection, the registered manager immediately supplied Ofsted with a comprehensive action plan. Since then, significant progress has been made in all areas of the plan. Five of the six requirements have been assessed as met. Further action is required to meet the previous requirement relating to children’s case records.

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This monitoring visit

The management of potential safeguarding concerns has strengthened. The registered manager has introduced new systems for managing unexplained injuries and bruising that are identified on children’s bodies. These systems are effective. Body maps now confirm what actions have been taken in response to marks Inspection report for children’s home – monitoring visit: 1221437 2 identified and when parents and/or social workers have been notified.

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This monitoring visit

The registered manager has been successful in obtaining most children’s up-to-date local authority health and care plans. These plans align with the home’s care and support documents. Risk assessments and behaviour support plans are now in place for children who exhibit high-risk behaviours. These assessments provide staff with clear instructions about how to mitigate the risks and to manage the behaviours.

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This monitoring visit

The registered manager has used information gained from monitoring activities to review the restrictive sleeping arrangements for one child. A comprehensive reduction action plan is now in place that is realistic and timely.

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This monitoring visit

The registered manager has introduced new systems to formally assess the individual needs of children and their compatibility with other children. These systems have not yet been tested out in practice for effectiveness.

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This monitoring visit

The registered manager ensures that all staff receive regular supervision and can attend team meetings. Records of these meetings have improved; reflective shared practice is now a set agenda item for discussion.

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This monitoring visit

The registered manager’s monitoring of children’s case records is not yet good enough. The registered manager has not identified or rectified omissions in children’s daily records. For example, staff do not record if children are provided with the opportunity to achieve their personal targets. In addition, not all children’s daily records detail the author or date.

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This monitoring visit

The registered manager has forwarded a copy of the home’s statement of purpose to Ofsted, as required by the regulations. Inspection report for children’s home – monitoring visit: 1221437 3

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Inspection date Inspection type Inspection judgement

18/07/2019 Full Inadequate 19/12/2018 11/05/2017 Full Full Good Good 23/01/2017 Interim Sustained effectiveness Inspection report for children’s home – monitoring visit: 1221437 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must maintain records (‘case records’) for each child which include the information and documents listed in Schedule 3 in relation to each child.

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Requirement Due date

The registered person must ensure that all case records are kept up to date.

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Requirement Due date

In addition, the registered person must ensure that all records identify the author of reports and are dated. (Regulation 36(1)(a)(b)) 26/10/2019

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Recommendation

 Ensure that staff are familiar with the home’s policies on record-keeping and understand the importance of careful, objective, and clear recording. Staff should record information on individual children in a non-stigmatising way that distinguishes between fact, opinion and third-party information. Information about the child must always be recorded in a way that will be helpful to the child. (‘Guide to the children’s homes regulations including the quality standards’, page 61, paragraph 14.4) In particular, ensure that the recording of incidents is kept under review and that the document used for this purpose is child-focused and facilitates management monitoring. Inspection report for children’s home – monitoring visit: 1221437 5

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home – monitoring visit: 1221437 6

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Children’s home details

Registered provider address: Potens, 68 Grange Road West, Birkenhead CH41 4DB

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Children’s home details

Responsible individual: Bettina Jeppesen

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Inspectors

Sharron Escott: social care inspector Joy Howick: HMI social care inspector Inspection report for children’s home – monitoring visit: 1221437 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: http://www.gov.uk/ofsted

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