Children's Home run by Bryn Melyn Care Limited in Telford and Wrekin

Inspection report children’s home: SC372621 1 SC372621 Registered provider: Bryn Melyn Care Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The service is owned by a private company. The home is registered to accommodate three children who exhibit complex behaviour because of their childhood experiences.

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Information about this children’s home

The registered manager has been in post since May 2018 and registered as manager with Ofsted since July 2018. She is currently working to complete the level 5 diploma in leadership for health and social care and children and young people’s services (residential management pathway).

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 10 October 2018

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good

Overall judgement at last inspection: requires improvement to be good

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good

Enforcement action since last inspection: none Inspection report children’s home: SC372621 2

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Inspection date Inspection type Inspection judgement

10/10/2018 Full Requires improvement to be good 20/02/2018 Full Good 22/03/2017 Interim Sustained effectiveness 12/07/2016 Full Good Inspection report children’s home: SC372621 3

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Overall experiences and progress of children and young people: good

Children are settled in this home. They are making good personal progress in most areas of their lives. When children struggle, staff provide additional support. One child is making excellent progress at school, and staff recently attended a school celebration day when she was one of only six pupils to receive a special trophy celebrating her progress. Another child has been struggling with aspects of her education. Staff have supported her to understand the importance of academic success. They have worked closely with education staff and introduced an alternative timetable. This has resulted in her successfully achieving a vocational qualification.

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Overall experiences and progress of children and young people: good

Staff understand the importance of children maintaining positive contact with their family and forming long-term friendships with peers. They encourage participation in social groups. One child is currently enjoying being a member of a dance and theatre group. She has performed at the O2 Arena, and over a week in the summer holidays rehearsed and performed in a production of ‘The Lion King’.

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Overall experiences and progress of children and young people: good

One child has moved out of the home since the last inspection. Staff sensitively supported her through a difficult period prior to her leaving. They successfully kept her and the other children safe and enabled them to experience a positive transition.

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How well children and young people are helped and protected: good

Children are kept safe by well-informed staff. Incidents are infrequent, and when they do occur staff manage them well. Historical behaviours, such as children going missing or harming themselves, significantly reduce as children settle and form positive relationships with staff.

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How well children and young people are helped and protected: good

Staff are skilled at recognising that previously seen behaviours may return when children are anxious. For example, one child became unsettled while waiting to move into her new home. When she went missing and wanted to cause harm to herself, staff were proactive and took appropriate action to keep her safe.

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How well children and young people are helped and protected: good

Children are clear about their rights to raise any worries or concerns. Key-work sessions are successfully used to discuss relationships, risks and personal safety. For example, the registered manager uses sessions to mediate and resolve differences between children and misunderstandings between children and staff. These sessions promote open communication and role model appropriate communication skills and problem solving.

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How well children and young people are helped and protected: good

The home environment is welcoming and reflects the wishes and interests of the children living there. Significant work has been undertaken to improve the environment since the last inspection. This includes a new kitchen being fitted and new carpets and decorating throughout.

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The effectiveness of leaders and managers: good

Inspection report children’s home: SC372621 4 The registered manager and deputy manager have worked hard to build a good service. They have successfully improved the environment and the staff team to ensure that the individual needs of children are consistently met. Staff feel very well supported and enjoy working with the children and with each other. They attend regular informative staff meetings and supervision sessions. These provide good opportunities for them to reflect on and develop their practice. Staff are motivated by the very child-focused registered manager, who is always looking at ways to improve and develop outcomes for children.

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The effectiveness of leaders and managers: good

The registered manager has effective monitoring systems, which capture children’s progress and parents’ and professionals’ views and ensure that documentation is detailed and up to date. These systems allow her to understand the team’s strengths and the areas that require further development.

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The effectiveness of leaders and managers: good

The registered manager, deputy manager and staff have good working relationships with partner agencies. However, the registered manager is not afraid to challenge and advocate on behalf of children when necessary to ensure that they receive the services and outcomes that they deserve.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC372621 5

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Children’s home details

Registered provider: Bryn Melyn Care Limited

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Children’s home details

Registered provider address: Edward James House, Hadley, Telford TF1 6QJ

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Inspector

Dawn Bennett, social care inspector Inspection report children’s home: SC372621 6 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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