Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report children’s home: SC458028 1 SC458028 Registered provider: Cambian Childcare Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is run by a large independent provider. The home cares for up to three children who are unable to live in a family setting.

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Information about this children’s home

The home’s manager has been in post since March 2019 and is registered with Ofsted.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report children’s home: SC458028 2

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Inspection date Inspection type Inspection judgement

08/01/2019 Full Good 12/09/2017 Full Good 27/03/2017 Interim Improved effectiveness 09/11/2016 Full Good Inspection report children’s home: SC458028 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

For the purposes of paragraph (3)(b), an individual who works in the home in a care role has the appropriate qualification if, by the relevant date, the individual has attained—

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Requirement Due date

the Level 3 Diploma for Residential Childcare (England) (‘the Level 3 Diploma’); or

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Requirement Due date

a qualification which the registered person considers to be equivalent to the Level 3 Diploma.

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Requirement Due date

in the case of an individual who starts working in a care role in a home after 1 April 2014, the date which falls 2 years after the date on which the individual started working in a care role in a home; or

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Requirement Due date

in the case of an individual who was working in a care role in a home on 1 April 2014, 1 April 2016. (Regulation 32 (4)(a)(b)(5)(a)(b)) 31/10/2019

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Requirement Due date

The registered person must ensure that all employees—

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Requirement Due date

undertake appropriate continuing professional development; and

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Requirement Due date

receive practice-related supervision by a person with appropriate experience. (Regulation 33 (4)(b)) 31/10/2019

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Recommendations

 The children’s guide should help children to understand what the day-to-day routines of the home are. (‘Guide to the children’s homes regulations including the quality standards’, page 24, paragraph 4.22)  Children should have access to a computer and the internet to support their education and learning, unless there are specific safeguarding reasons why this Inspection report children’s home: SC458028 4 would be inappropriate. In such cases, the home should consider whether and how it can support the child to access a computer and the internet safely. (‘Guide to the children’s homes regulations including the quality standards’, page 29, paragraph 5.19)

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Overall experiences and progress of children and young people: good

Children have made good progress since moving to the home. They have positive, trusting relationships with a staff team that understands children’s past traumas and the impact that traumas have on behaviour.

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Overall experiences and progress of children and young people: good

Children spoke positively about the staff and said that they enjoy spending time with them on activities or ‘chilling’ in the house.

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Overall experiences and progress of children and young people: good

Staff understand the importance of celebrating children’s achievements. Each child has a photo album that the staff start to populate on the day that each child moves into the home. The albums contain photographs of activities and records of achievements. Before children leave the home, their peers and the staff each write a message in the book. This means that children will have positive memories of their time at the home.

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Overall experiences and progress of children and young people: good

The children had been out of education prior to moving into the home. Staff actively encourage children to attend education. This has enabled two children to recently pass their GCSEs. The manager appropriately challenges external professionals when children’s education is not appropriate. However, the internet and computer system at the home do not support the children to use technology to help them with their education.

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Overall experiences and progress of children and young people: good

Children’s individual plans are informative and regularly reviewed by staff. These plans guide the staff to work with children consistently and in line with the social workers’ care plans.

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Overall experiences and progress of children and young people: good

When appropriate, and in consultation with the social worker, children are supported to have contact with their friends. Children benefit from valuable opportunities to build and maintain friendships.

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Overall experiences and progress of children and young people: good

A child-friendly guide is available for children. The children were involved in reviewing and updating this. However, the guide does not explain the day-to-day routines at the home. This means that new children may not know what is expected of them during the day to support them to settle in.

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Overall experiences and progress of children and young people: good

Children said that they are involved in the choice of decor for the house and personalising their bedrooms. A child said that since the new manager arrived they have had more input and the house feels homelier. Inspection report children’s home: SC458028 5

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How well children and young people are helped and protected: good

Children said they feel safe because they can talk to staff if they are worried or upset, and they know that the staff would listen and help them.

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How well children and young people are helped and protected: good

Sanctions are fair and proportionate. Staff reward children for positive behaviours. This positive reinforcement lets children know that staff recognise when they have done well.

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How well children and young people are helped and protected: good

Staff challenge unwanted behaviours and reinforce boundaries. A child said, ‘Since [the manager] came, boundaries are more consistent and staff have the same rules. This makes it easier for us kids and it’s fair.’ Staff undertake one-to-one sessions with children after each incident. This helps children to reflect on their behaviours and learn to manage their feelings and responses differently.

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How well children and young people are helped and protected: good

Staff understand the children’s individual risks and vulnerabilities. They know that children need to learn to manage risks in a safe environment and, in consultation with social workers, they facilitate this.

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How well children and young people are helped and protected: good

Children have comprehensive individualised risk assessments. They are regularly reviewed and updated after an incident. Children understand their risks and work with staff to reduce these.

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How well children and young people are helped and protected: good

A safeguarding concern was reported to Ofsted. The manager worked closely with the placing authority, the safeguarding team, the designated officer and the police to compile a safety risk management plan for a child effectively.

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The effectiveness of leaders and managers: good

The manager has met the three requirements that were raised at the last inspection. Children have been involved in designing an anti-bullying poster, and bullying is discussed as part of children’s meetings. Risk assessments for children who are new to the home are more detailed and therefore better support the staff who work with the children. The statement of purpose has been updated and reflects the work that the staff do with the children.

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The effectiveness of leaders and managers: good

There are clear monitoring systems in place. These support the manager to look at trends and patterns in behaviour and incidents. The manager uses the recommendations from the independent person’s report to develop practice and improve the quality of care.

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The effectiveness of leaders and managers: good

Staff have undertaken the organisation’s mandatory training. However, a member of staff has not achieved a relevant level 3 qualification within the required timescale. Consequently, not all staff are suitably qualified to work at the home.

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The effectiveness of leaders and managers: good

Although the staff receive supervision, there are some gaps. This does not support the Inspection report children’s home: SC458028 6 staff to work effectively with the children or give consistent formal opportunities for the staff to discuss their personal development.

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The effectiveness of leaders and managers: good

There is clear evidence that the manager confidently raises issues with external professionals if she feels that actions, or proposed actions, are not in the best interest of the children.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC458028 7

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: 4th Floor Waterfront, Manbre Wharf, Manbre Road, London W6 9RH

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Inspectors

Trish Palmer, social care inspector Inspection report children’s home: SC458028 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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